Property Manager Customer Service

PATRICIA ALANIZ

*** ****** **. ****** ** ***** Cell Phone 214-***-****

Email:ad3b8b@r.postjobfree.com

Objective

Accomplished result driven property management professional skilled at providing superior customer service, seeking a position as property manager.

Education

●TDHC Compliance Course.

Willdrow Wilson High School, Diploma.

Skills

●Strong organizational skills, Strong leadership, Satisfaction, Relationship Building & retention, Microsoft Office Proficient, Onesite, Rent Manager Proficient Sales and Marketing, Tenant Relation Management & Complex Problem Solver, Hiring, Training and Coaching.

Professional Highlight

Tax Credit Property Manager

Devonshire Real Estate Asset Management October 2018 - Current

●Communicated effectively with owners, residents and on-site associates.

●Followed up on delinquent residents and coordinated collection procedures.

●Communicated with Supervisor regarding building and tenant issues.

●Handled disciplinary actions, performance appraisals and terminations.

●Managed two communities within the company.

●Maintain files within compliance, reviewing all tenant recertification.

●Carefully screened applicants for tenancy according to the low income tax credit program.

●Verified that all customer complaints were handled promptly and appropriately.

●Implement company policies and procedures.

●Supervised maintenance staff and work flow completion.

Property Manager Bern Mas Apartments March 2014 - June 2016

●Accounts payable profit of the property income on a monthly basis.

●Schedule make-readies and delegate task for maintenance repairs to employees.

●Report all collection claims to credit association.

●Advertising vacancies by monthly promotions.

●Show properties by providing leasing information; explaining benefits systems and services, amenities,

●Owner performance, tenant satisfaction and security.

●Reviewing and verifying applications; credit, rental history, signatures and security deposits.

Property Manager

Lake Haven/Riverside Court

Apartments

February 2010- August 2013

●Accounts payable profit of the property income on a monthly basis.

●Schedule make-readies and delegate task for maintenance repairs to employees.

●Advertising vacancies by monthly promotions.

●Oversee eviction proceedings.

●Manage multiple duties as property manager and leasing agent.

●Communicated regularly with owner on vacancy rates, resident issues and physical condition of property.

Contact this candidate