Melanie Nicole Woods

Human Resources Business Partner

Contact

Jacksonville, FL

904-***-****

ad3b7i@r.postjobfree.com

http://linkedin.com/in/melanie-w-64002272

Profile

HR/Onboarding Specialist with 5 +years of experience onboarding/offboarding employees and assisting with and fulfilling organization staffing needs and requirements. My goal is to use my excellent communication and interpersonal skills to achieve the HR initiatives of the company.

Key Skills

Microsoft 365

MS Office, Outlook,

Word, Excel PowerPoint.

Google Drive Docs,

Gmail, Sheets, SharePoint.

E-Verify

PeopleSoft

PeopleSoft Financials

Fieldglass

Wand

Applicant Tracking Systems

Spectrum

Paycor

Experience July 2022- Present

Human Resources Business Partner • HTC • Remote

Onboard new hire

Create and conduct new hire orientations.

Assist employees with benefit selection.

Validate I-9s,

Work with immigration dept to ensure we are complying with USCIS Regulations.

First point of contact for employees, consultants, and client managers, onshore and offshore.

Process off-cycle requests; pay changes/role changes.

Manage onshore/offshore employees and consultants.

Responsible for terminations, offboarding, exit interviews/personal improvement plans and all other employee relations.

Provide customized support and guidance to new hires and client managers.

Responsible for employee engagement

Partner with payroll/benefits team as well as learning and development team.

June 2021- July 2022

Client Services Representative • Pro Unlimited • Remote •Contract

Prepare onboarding/off boarding packets for consultants, including client-specific documents and contracts.

Order background and drug testing screenings, process and validate I-9s.

Monitor recently onboarded colleagues for any issues after onboarding to ensure their success.

Work in collaboration with HR Program Managers, Benefits Specialists

Provide customized support and guidance to new hires and client managers.

Process all employee off boarding packets, exit interviews, and final hours, per local, state, and federal requirements.

Approve/reject contractor bonuses, miscellaneous invoices.

Assign and modify open requisitions.

Monitor, triage main box.

November 2019 – July 2020

Billing Specialist • Insight Global • Jacksonville, FL • Contract

Manage billing requests for 6-8 regions.

Identify billing errors.

Release bills in accordance with client specific billing cycle.

Process credit memos, rebates, mill claims, credit and rebills.

Provide customized support and guidance to new hires and client managers.

Run weekly/monthly reports for outstanding invoices, billing discrepancies and errors messages.

Collaborate with internal teams at the distribution facilities to understand their challenges.

June 2018 - October 2019

Client Services Specialist • Adecco • Jacksonville, Florida • Contract

Approve COSMOS transactions, billing, B2B collections, process automatic customer payments in accordance with payment due dates.

Manage 219+ accounts.

Identify and research issues attributing to account delinquency and conduct reconciliation.

Provide timely follow-up on payment arrangements by updating notes in PeopleSoft Financials on a weekly basis.

Generate weekly and monthly aging reports.

Facilitate healthy client relationships to ensure timely payments.

October 2016 - June 2018

Project Coordinator • Petticoat Schmitt • Jacksonville, Florida

Draft/ modify contracts/subcontracts.

Review all invoices for appropriate documentation and approval prior to payment.

Process 3-way P.O. matching invoices, up to 100 plus line items.

Create/process purchase orders, update W-9s, insurance information, set up new vendor accounts in Spectrum.

Assist with job fairs and recruiting for skilled and unskilled laborers.

Visit job sites to ensure safety procedures were being followed.

Conduct or coordinate worker training in areas such as safety laws and regulations, hazardous condition monitoring, and use of safety equipment.

Assist with job fairs, New Hire Orientation and other projects as needed.

May 2002 - March 2014

Kitchen Manager • Growing Kids Learning Center • South Bend, Indiana

Ensure compliance with the local, state, and federal laws, regulations, and guidelines. Regular use of Microsoft Office programs when updating forms and spreadsheets. Supervise and train kitchen staff, handle and resolve customer service complaints. Order food and supplies, inventory control, and supervise kitchen operations. Cost control, budget control and financial management.

Address any safety and sanitation issues.

March 2008 - July 2013

Assistant Property Manager • Sun Oak Properties • South Bend, Indiana

Showing available houses, handled leasing process including qualifying applicants by verifying rental, employment, and criminal history.

Revamp and maintain weekly, monthly, and annual reports concerning occupancy vacancy, misc. activity.

Ensure fair housing practices.

Verify discrepancies by resolving clients’ billing issues.

Generate financial statements and reports detailing accounts receivable status.

Collected and processed rental payments and deposits.

Process non-emergency work order ensure completion within 48 hours.

Education

Florida State University Jacksonville

Criminal Justice B.S.

Anticipated Graduation- July 2024

John Adams High School

High School Diploma

Graduation- May 2001

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