JEANNETTE MEJIAS

WATERBURY, CT *****

347-***-**** ad3b77@r.postjobfree.com

PROFESSIONAL SUMMARY

Creative, dynamic result oriented professional with a versatile administrative support skill set developed through over 23 years of experience as an office manager, General Manager, Area Manager, Senior Manager, District Manager & VP of Operations. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency & customer satisfaction. Staff Development

& Training Policies & Procedures Manual Creation, Lease preparations, Collections & 2Meeting Planning Report & Document Preparation Accounts Payable & Receivables Expense Reduction Strategies Inventory Management Spreadsheets & Accounting Reports

SKILLS

• MS 2010, Yardi, Excel, Outlook, Domico,

Store, Centershift, BI360 & other applications

• Customer Retention

• Customer Service

• Organizational Analysis

• Staff Supervision

• Vendor Management

• Revenue Management & ECRI

• Recruiting and Hiring

• Office Management

• Budget Management

• Scheduling and Coordinating

• Expertise in lowering A/R, reduced district

delinquency to below 1%

• Operations Oversight

• Experience with Military Exceptions and

Military Foreclosures

WORK HISTORY

MAYA CAPITAL PARTNERS, LLC/ DRIVE UP STORAGE

Vice President of Operations December 2022 to Present

• BI 360

• P.O.S Systems Sitelink & Call Potential

• Site Audits to ensure properties are safe and meeting company standards

• Manage payroll, repair & maintenance issues controllable expenses

• Created Standardization Processes

• Resume Review & New Hire Training

• Budget Review & Management

• Contract Approvals

• Created Rapport with Vendors for better pricing

• P&L Reviews

• Performance Reviews

• 3rd Party Management

THE WILLIAM WARREN GROUP/STORQUEST, NORTHEAST

District Manager Long Island, VA, CT, PA, NJ July 2020 - 2022

• P.O.S Systems Yardi & Call Potential

• Site Audits to ensure properties are safe and meeting company standards

• Manage payroll, repair & maintenance issues controllable expenses

• Hired, coach, motivate and develop associates in various stores, focused on customer service, sales and cross-selling/upselling.

• Oversee a district of 18 sites with over 16,869 units

• Created Standardization Processes

• Resume Review & New Hire Training

• Budget Review & Management

• Contract Approvals

• Created Rapport with Vendors for better pricing

• P&L Reviews

• Performance Reviews

PRIME STORAGE GROUP-LLC LONG, LONG ISLAND & NEW YORK CITY STORES District Manager February 2018 - July 2020

• P.O.S System is Sitelink

• Audits

• Site Visit

• Project Refresh-Created, Uploaded & Mailed Leases to all current customers

• Performance Reviews

• Counseling for Teammates

• Scheduling Uploads in ADP

• Responsible for store activities, facility visits

• Contract Approval

• CapEx Projects & Budget Review

• Payroll

• Commercial & Residential Leases

• Auction Review

• Overseeing of store upgrades, constructions

• Staff Ranking

• P&L Budget Overview

• Updating Merchandise

• Landscaping & Snow Removal Contract Review

CUBESMART STORAGE + LOGISTICS

DMT /Field Training Specialist Queens, NY December 2011 - February 2018

• Responsibilities included but not limited to, Lease preparations & presentation, collections, setting up delinquent accounts for public auctions

• Demonstrated to fill in at a moment's notice, quickly mastered new systems process and workflow

• Facilitated internal and external audits as a result of sound recordkeeping and thorough documentation

• Scheduled Maintenance procedure with staff, organized marketing strategies

• Created new forms like new customer information sheet, cash count log, merchandise inventory, supply tracker, tool count

• Bank Deposits, building maintenance, customer service, resolved tenant issues without allowing them to scale further

• Train new hires and ensure they understand and comply with rules and regulation of Cube Smart

• Train all Maintenance,

• Property Managers, General Managers etc

• Lowered A/R's from 15% to 2.3% in 3 months

• Grew square foot occupancy from 75% to 95% in 16 months

• Provided revenue above budget from $5k-13k Quarterly

• Performance Review for staff, P & L Review

• Created Auction Schedules for the year for the entire district, conducted live auctions for all stores

• Auction Review and Approval for the District's 10 Stores

• Updating Merchandise orders for the Districts

• Conduct Workshops for Maintenance Teammates, General Managers and Store Managers SAFEGUARD SELF STORAGE

Property Manager Bronx, NY December 2009 - September 2011

• Responsible for organizing all office functions and events, supervision of team of three

• Developed efficiency enhancing workflow/ process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reduction

• Decreased office expenses by Implementing needed controls on stock and supplies while standardizing office ordering procedures

• Responsible for collections, Accounts Receivables, Invoice Preparation, Employee Schedules, Answered heavy phone lines, Responded to Customer Complaints & Inquires

• In charge of building maintenance, Elevator repair scheduling, Inspection schedules, Setup delinquent accounts for public auction

• Proficient in Domico, Share point for lead follow up. EXTRA SPACE STORAGE

Property Manager Mt.Vernon, NY July 2002 - November 2009

• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.

• Followed up on delinquent tenants and coordinated collection procedures.

• Completed final move-out walk-throughs with tenants to identify required repairs.

• Maintained original leases and renewal documents in digital and hardcopy format for property management office.

• Introduced prospective tenants to types of units available and performed tours of premises.

• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

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