Summary

Dedicated and professional employee with a solid background in customer service relations, inventory control, management, and bookkeeping. Able to adapt skills quickly to meet the demands of the position I hold. Thrives in an environment that is customer focused and goal oriented.

Skills

Written and Verbal Communication Accounts Payable/Receivable Cash Handling/Balancing Ledger Reconciliation Time Reporting Store Net Payroll Management System Data Entry 10-Key Operation

Inventory Management Systems (SIMS, AS400) Scanners Ordering Systems (Texlon, Zebra) Quality Assurance

Employment History

Stone Peak

Iris Samples Representative October 2022 to April 2023

Received and processed customer orders via email and phone

Located and selected tile products

Packaged and labeled orders for shipment

Followed through with customer to ensure receipt of shipment and accuracy of order

Walgreens

Inventory Specialist/Customer Service Associate September 2005 – September 2022

Assisted customer in locating desired merchandise for purchase

Processed photo orders

Received and verified merchandise shipments were accurate and complete using smart count program and scanners

Completed the intake and processing of invoices to the home office

Stocked inventory as needed according to store plan-o-grams

Printed and hung price changes and markdowns

Selected and scanned merchandise from call in orders for weekly warehouse deliveries

Assistant Manager/Bookkeeper May 1991-2005

Provided resolutions between employee and customers when needed.

Process and ensured the accuracy of daily cash reports

Verified date and time stamps on employee timecards and calculated hours for payroll

Reconciled accounts payable/receivable on daily reports

Processed NSF checks on a weekly basis

Completed month end reconciliation of purchase/expense ledger and buy card sales/purchase summary

Open store / count safe responsible for maintaining store cash balance of $70,000

Prepared and ensured the accuracy of daily and end-of-month cash reports for reporting to Senior Management

Scheduled personnel in Cash Management Department to ensure 24-hour coverage

Directed staff in the daily operations of cash management activities

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