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Customer Service Billing Specialist

Location:
Lincoln, RI
Posted:
February 03, 2024

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Resume:

Jamie Martinez

401-***-**** ● ad3b5m@r.postjobfree.com

Objective:

To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship. I have excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.

Experience:

City Year Boston-Headquarters

Accounts Payable Coordinator-Boston, Ma 01/2022-Present

Approving expense reports and PCard transactions.

Creating new suppliers in Workday and creating supplier changes. Ensuring the correct documents are provided.

Processing invoices for National accounts for all 29 sites.

Assisting staff with submitting expense reports correctly and Pcard transactions for all sites.

Providing customer service to staff and suppliers.

Running weekly check run.

Citizens Bank

Billing Specialist - Johnston, RI 08/2018-01/2022

Processed Vendor invoices for payment in Oracle and Ariba.

Responsible for obtaining current W-9 forms from vendors to ensure timely payments.

Provided Customer Service.

Assisted with Ad hoc projects as requested.

Responsible for maintaining goals.

Commercial Solutions

Billing Specialist - Smithfield, RI 04/2018-08/2018

Processed Vendor invoices for payment in Salesforce.

Assisted Vendor with getting payment in a timely matter.

Responsible for maintaining goals.

NG&G/ Miner

Billing Specialist – Lincoln, RI 06/2017-03/2018

Processed Vendor invoices for payment.

Assisted Vendor with getting payment in a timely matter.

Responsible for maintaining goals.

Mobile Beacon

Customer Service Rep – Johnston, RI 11/2015 – 01/2017

Responsible for receiving company orders via email and telephone.

Completed orders and approve them.

Data entry

Macy’s

Beauty Advisor – Providence, RI 11/2013 – 11/2015

Exceeded daily goals set by corporate office on daily revenue.

Assist customers with returns and purchases, providing excellent customer service.

Assist with new employee training including store policies, services and register operations.

Ensured that store was presentable and properly maintained.

Answer telephone inquiries from customers.

Love Culture

Assistant Manager – Pembroke Gardens, FL 05/2010 - 03/2011

Responsible for opening and closing of store at appropriate times.

Exceeded daily goals set by corporate office on daily revenue.

Assist customers with returns and purchases, providing excellent customer service.

Assist with new employee training including store policies, services and register operations.

Ensured that store was presentable and properly maintained.

Answer telephone inquiries from customers.

Nine West

Assistant Manager – Warwick, RI 01/2006 – 08/2009

Accountable for opening and closing of store at appropriate times.

Adequately cashed in and out at beginning and ending of workday

Provided above satisfactory service to all customers.

Exceeded daily goals set by corporate office on daily revenue.

Ensured that store was presentable and properly maintained.

Rhode Island National Guard

Automated Logistics Specialist – Greenwich, RI 04/2007- 04/2008

Complete daily inventory procedures.

Conduct preventative maintenance checks on vehicles and equipment.

Maintained monthly acquisitions and purchase order report.

Report all daily activities to higher chain of command.

Surpassed standards set by military testing.

Education:

Florida Metropolitan University, Pompano Beach, FL 07/2004- 07/2005

Strayer University; Miramar, FL 10/2009-07/2010

Interests: Reading, computers, and criminal justice

References: References are available upon request.



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