ADRIENNE MCMILLIAN

Gary, IN ***** +1-708-***-**** ad3b4o@r.postjobfree.com

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accurate Measurements

Customer Service

CPR Certified

Certified Dental Assistant

Certified Nurse's Assistant

Workflow Processes

Professional Development

Type 45 wpm

Manager skills

Manager of 3D DigitalDental Department, 08/2021 - Current AMS Dental Technology – University Lark IL

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions with clients.

Maintained professional demeanor by staying calm when addressing unhappy or angry customers. Design and print 3D digital models from intraoral scans. Established team priorities and monitored performance. Clean, sandblast, fit dies, make gingiva tissues, and input analogs in 3D Models. Taking phone calls and speaking with clients.

Exocad and 3D Sprint efficient

Organizing and downloading files.

Dental Lab Technician, 06/2018 - 08/2021

Image Dental – Highland, IN

Completed detailed models of patients' mouths to create accurate devices. Verified appliance conformance with specifications and accuracy of occlusion using micrometers, articulators, and other tools.

Adhered to specifications to craft well-fitting appliances. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth. Bite rims, custom trays, pouring impressions, wax up try-ins/finishes, process, mixing chemicals, articulating models, relines, and trimming models. Orthodontist Assistant, 04/2014 - 08/2018

All Smiles – Homewood, IL

Took impressions of patients' teeth to create dental appliances, like Type and braces. Supported orthodontist when placing and adjusting oral appliances and coordinating materials. Dental Lab Technician, 09/2012 - 06/2018

Accudent – Lansing, IL

Completed detailed models of patients' mouths to create accurate devices. Verified appliance conformance with specifications and accuracy of occlusion using micrometers, articulators, and other tools.

Adhered to specifications to craft well-fitting appliances Bite rims, custom trays, pouring impressions, wax up try-ins/finishes, process, mixing chemicals, articulating models, reclines, and trimming models. Bartender/waitress, 09/2017 - 03/2018

Hooters – Lansing, IL

Remained calm and poised when dealing with difficult customers or during busy shifts. Dental Assistant, 10/2012 - 02/2013

South Suburban Dental – Olympia Fields, IL

Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices. Certified Nursing Assistant, 06/2008 - 01/2011

Manor Care – South Holland, IL

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing. Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Manager and Computer Registry Technician, 07/2006 - 11/2009 Sterk's – Sauk Village, IL

Diagnosed and troubleshot problem and restoring computer programs to peak performance Updated & applied batches of merchandise

Administered Inventory

Ordering and unloading merchandise.

Input price adjustments and labels..

Responded to customer inquiries quickly and professionally to increase satisfaction. Guest Service Associate, 02/2005 - 10/2006

Country Inns & Suites – Tinley Park, IL

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.

Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores Number%. Made sure the rooms were cleaned and ready to be occupied. Certificate : Dental Assistant, 10/2013

Everest College - Merrillville, IN

Diploma: General, 05/2000

Bloom Trail - Steger, IL

EDUCATION

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