ROMULO B. VALENCIA JR.

CAREER SUMMARY

I am an experienced warehouse specialist with extensive expertise in operation management responsibilities, including warehouse, customer service, and store management. Proven track record in delivering double-digit sales growth, improving operational effectiveness, and delivering Inventory accuracy target rating. A proud awardee as a model associate award for our branch and one of the finalists for the model associate award national level. Always dependable, flexible, a multi-tasker, and enjoys working in a fast-paced environment.

SKILLS AND QUALIFICATIONS

• A total of 18 years of work experience

o 8 years as a Customer Service Specialist

o 6 years as a Warehouse Specialist

o 1 year as a Branch Officer

o 1 year as a Regional Distribution Center OIC

o 2 years as a Warehouse Supervisor current job

• With College Degree in Computer Science

• Trained in Basic Occupational Safety and Health

• Excellent customer service skills

• Know how to operate warehouse equipment reach lift truck, hydraulic pallet truck

• Physically fit to handle repetitive tasks

WORK HISTORY

Warehouse Supervisor, Rustans Commercial Corporation, Ayala Cebu, Philippines December 2021 - Current

• Assist the Warehouse Manager in conducting special projects/innovative solutions to problems

• Manage and oversee quality control of luxury merchandise for Rustans Department Store (cosmetics, home furniture/appliances, children’s items, ladies/men’s apparel, bridals, supplies, and gift wraps) stored in the warehouse.

• Coordinate with Manila distribution center and Store receiving department to ensure high levels of service, and timely delivery and pick-up.

• Plan and coordinate incoming goods, storage, and dispatch of items in a timely and efficient manner. This includes receipt of all shipments, the processing of received items, and ensuring all deliverables will be delivered in the target lead time to the Store. Reporting any discrepancies to the Warehouse Manager and the Distribution Center.

• Confer and coordinate with the other departments regarding stock levels, non- moving of the various items in the warehouse, and any warehouse issues.

• Ensure the shipment and current inventory accuracy in JDA by organizing periodic cycle counts and actual stock counts.

• Ensure cleanliness with the application of 5S in the warehouse area. This includes keeping it clean of scrap foam and other detritus.

• Conduct training, coaching, and development programs for warehouse associates.

• Ensure warehouse safety by implementing safety rules and providing personal protective equipment/materials.

• Generate monthly reports for updated inventory turnover, inventory balance, serviceability, shipments, and damage.

• Process renewal of Business Permit and other Permits and clearances. Regional Distribution Center OIC, Ximex Express Delivery (XDE), Mandaue City, Philippines, July 2020 – August 31, 2021

• Manage the Regional Distribution Center Operations. Proper Bonbon, Cebu City

Philippines, 6000

Email: ad3b3t@r.postjobfree.com

Cell phone: +639*********

• Coordinate with the National Distribution Center (NDC) for Stock Transfer Request for Avon Visayas Stores.

• Plan and coordinate incoming goods, storage, and dispatch of items in a timely and efficient manner. Implementing First Expiry, First Out (FEFO)

• Ensure the shipment and current inventory accuracy. Organizing periodic cycle counts system inventory versus actual stock inventory.

• Application of 5S in the warehouse area.

• Conduct training, and coaching for warehouse associates.

• Ensure warehouse safety by implementing safety rules and providing personal protective equipment/materials.

• Generate monthly reports for updated inventory turnover, inventory balance, serviceability, shipments, and damage.

Warehouse Specialist, AVON COSMETICS INC. Capitol Site, Cebu City, Philippines, 2012 – 2015 2018 – 2019

• Managed proper Storage of products and office essentials in the warehouse.

• Leads the Stock receiving, put-away, and stock replenishments from the warehouse to the supermarket and other branches.

• Represent the Company in annual Wall to wall-to-wall inventory activities in the Visayas Area.

• Develop strategies that help in achieving standard Inventory Record Accuracy and 100% compliance with Stock Transfer Order.

• IRA (Inventory Record Accuracy) Monitoring Weekly and Monthly Shout-outs

• Sharing best practices that help prevent erroneous inventory transactions. Branch Officer, AVON COSMETICS INC. Toledo Branch, Toledo City, Philippines, 2016 – 2017

• Managed the Branch Operation.

• Process renewal of Business Permits and other necessary Permits.

• Delivering effective, efficient, and strategic Sales and Operations solutions that cover the areas of policies, procedures, compliance, and helping the franchise turnover.

• Correcting warehouse and Supermarket product inventory.

• Branch staff engagement, energizes the team.

• The supermarket complies with the merchandising guide provided by our marketing department

• Showing the potential of Sales growth in the Toledo branch, by increasing 12% in 2016 vs 2015 sales.

• Improvements during my management led to the franchise turnover in 2017. Customer Service Specialist, AVON COSMETICS INC. Carcar, and Capitol Branch, Philippines, October 2003 – 2011

• Support Operation Management and experience in a variety of positions within the Branch.

• Point of Sale (POS)/Checkout.

• Store Merchandise handling.

• Deale Account Management Admin.

• Customer Service Assistance.

• Awarded model associate award Branch level

• Recognized as one of the finalists for the Model Associate Award at the National Level.

EDUCATION

Bachelor of Science in Computer Science,

Jose Rizal Memorial State College (now State University), Dapitan, Philippines (1998 – 2002)

TRAINING

BASIC OCCUPATIONAL SAFETY AND HEALTH TRAINING,

Health & Safety Solutions Quezon City, Philippines (August 2023)

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