Customer Service Experience
Resume:
Almer B. Alicabo
*****.*******@*****.***
Bkl#39 Lot #20 Kisanlu Iponan Cagayan De Oro City, Philippines PROFESSIONAL SUMMARY
Highly motivated and diligent individual seeking a Baker position at a reputable business. Offering excellent skills in baking food preparation, cleaning, and organization to maintain kitchen efficiency. Committed to adhering to all safety and sanitation standards, while providing superior customer service. Looking forward to bringing culinary passion and team collaboration skills to contribute positively to the kitchen team. WORK EXPERIENCE
Commi (1) Sep 2017 – Nov 2023
Café Lilou, Alghalia Company • Kingdom of Bahrain
Assisted other chefs and helped with deliveries and restocked items
Prepared and cooked high-quality food products according to the recipe standards and the instructions of the station head or sous chef
Checked and controlled storage of product and condition of all food items Assistant Baker May 2015 – May 2017
Munch Bakery / Commissary Department • Jeddah, Saudi Arabia
Created a welcoming and positive customer experience in the bakery
Assisted bakers by serving customers at counters where baked goods are sold.
Ensured items on display are continually restocked.
Provided support to bakers and chefs in a bakery or restaurant set up.
Advised customers on baked goods selection and taking orders
Reported low baked goods stock to the baker in a timely manner Baker / Formulator of Cakes & Breads Aug 2004 - Dec 2015 Red Ribbon Bakeshop Inc. • CDO, Philippines
Weighed precise amount of baking ingredients using scales or graduated containers
Assessed materials quality before baking to ensure conformance to set standards
Established schedule and set quota of goods to be produced on daily basis
Accepted orders, payments, and provided exceptional customer service
Decorated and displayed finished products that will look appealing to customers EDUCATION
Bachelor of Science in Electrical Engineering School Year 1994 – 1995 Phinma College • Philippines
SKILLS
Baking and food preparation skills
Strong attention to details with physical strength and stamina
Capable to stand, bend, and walk for extended hours.
Trained in proper cleaning and sanitation of dishes, utensils and surfaces.
Possess a positive attitude and eager learner to learn new set of skills
Ability to do repetitive tasks with strong attention to details
Good written and verbal communication skills
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