Dock Worker Customer Service
Resume:
GARY COLEMAN ***** McCormick Detroit, MI ***** (P): 248-***-**** (E): ad3azn@r.postjobfree.com
Dear Hiring Manager:
I am writing this letter with the hopes that you will review my skills and past work experience and strongly consider me for the forklift position that your company is currently hiring for. I am confident that my skills are well-aligned with the role, and that my ability to quickly adapt and hit the ground running would make the transition into the team very seamless. In my role as a Dock Worker Trainer/Mentor, I was responsible for coordinating, facilitating, and managing day to day operations process training and producing results while ensuring all training requirements are satisfied for the project.
As a dedicated team player, I aim to educate and motivate the entire team so that everyone embraces a consistent work ethic and can develop into high performers. I am self-motivated, proactive, and passionate. Due to my past work experience, and the skills that I have mastered, I believe I would be the most qualified candidate for the position. My leadership skills have allowed me to manage and develop a team of 6 employees at a time, while producing expected results and maintaining good morale within the team. I have trained more than 150 employees on internal processes to ensure the company is continuing to drive toward profitability.
Attached you will find my resume. I look forward to meeting with you to further discuss how I can be an asset to your company. Please feel free to contact me at your convenience. I appreciate you taking the time to review my credentials and I hope to hear from you soon. Thank You!
Sincerely, Gary Coleman
Enclosure: Resume
GARY COLEMAN
20260 McCormick Detroit, MI 48224 (P): 248-***-**** (E): ad3azn@r.postjobfree.com
Summary & Objective
Highly-motivated team player seeking management position where strong interpersonal, leadership, and teambuilding skills are required. Successful experience in planning, executing, and producing results.
Education
Wayne County Community College Major: Communication 2014-2015
Baker College Major: Business 2009-2010
Summary of Qualifications
• Customer Service: Loading/unloading semi-trucks according to customer expectations and ensuring customer satisfaction with end product.
• Leadership: Supervised and developed a team of 6 employees at one continuous time.
• Profitability: Ensuring goals and metrics are accomplished by deadlines and produce results.
• Training and Development: Train and monitor results for 150 employees. Maintain training records.
• Mechanical Incline: Set up, operate, troubleshoot, breakdown plate machines. Operating a Hi-Lo to load and unload semi-trucks
• Quality Assurance: Audit and approve all completed work for accuracy and satisfaction.
• Risk Management and Loss Prevention: Confirming all precautionary methods are enforced to minimize any risk or loss to the company, internal and external.
Employment History
Driver, T&A Trans
Ecorse MI March, 2022-2023
Dock Worker Trainer, XPO Logistics, Romulus, MI, May 2014–2018
Hi-Lo Driver, Metro Aluminum, Detroit, MI, October 2013–February 2014.
Plate Machine Operator, AJAX Metal, Detroit, MI, June 2012 –December 2012.
Security Guard, Advanced Security, Dearborn, MI, January 2011-June 2012.
Additional Skills
Hi-Lo experience, Plating Machine experience, Training and Development, Project Management
References
Contact this candidate