Aniyah

Devine

Cocktail

Server/Bartender

Aniyah Devine

224-***-****

ad3ayn@r.postjobfree.com

Seasoned Hospitality Service Representative with roots in high volume, fine dining establishments and 10+ years of experience in all FOH positions. Extensive knowledge of alcoholic beverages with background in Culinary Art, a resilient work ethic and very strong customer service record. Committed to establishing a welcoming atmosphere and fostering repeat business. Detail oriented, energetic, adaptable, compassionate, and has a great attitude.

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Skills

High school Diploma Elk Grove High school

2017

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Experience

Hillstone-MANHATTAN

Service Bartender (December 2023-Current)

378 Park Ave, New York

● Efficient bartender with 2 years’ of experience running bar areas, ensured work areas were organized, stocked and clean

● Provided exceptional customer service in a Upscale environment

● Served more than 80 drinks per night to a lively 32 table section

● Well-trained in beer and liquor knowledge

The Fleur Room- MANHATTAN

Bottle Server (June 2021-June 2023)

105 w 28th St, New York

● Displayed enthusiasm and promoted professional fun service to guests

● Maintained a strong reputation for efficiency and accuracy in a high-volume environment

● Ensuring an unforgettable experience by engaging thoroughly with tables as appropriate; as shown by overall 25% tip average.

● Facilitating a superior dining experience by guiding guests based on preference,recommendations, and mood, with additional focus on maximizing check totals.

● Establishing and maintaining positive client relationships with regulars and newcomers alike.

Mermaid Inn-MANHATTAN

Bartender/Server (December 2019-October 2021)

570 w Amsterdam ave

Closed down during COVID

● Collaborated with a strong team to provide top-quality food and beverage service at this upscale-bar restaurant

● Exemplified hospitable service and positivity at all

● Mixed beverages and prepared various cocktails; worked on the constant improvement of customer service

EL HEFE- CHICAGO

Bottle Server (March 2017- April 2019)

15 w Hubbard, Chicago 60654

● Assisting guests in menu choice, with particular focus on high ticket items based on perceived personal preference.

● Created an exclusive experience for clients every shift.

● Ensuring that all guests receive their orders in a timely fashion to keep a high turnaround rate.

Westwood Tavern & Tap- CHICAGO

Bartender/ Server/ Banquet Server (January 2017 - September 2019) Schaumburg Il, 60067

● Establishing a comfortable dining environment by serving guests in a welcoming manner,ensuring guests feel like family each and every visit.

● Serving guests in an upscale environment with proper etiquette.

● Establishing connections with return customers in order to improve the individual dining experience.

● Offering recommendations based on individual knowledge, customer desires, as well as broad knowledge of wine and food. Qualifications/Certifications

● Proficient in use of multiple POS computing systems, including Aloha, Micros, and Toast.

● Excellent Customer Service skills, reducing customer dissatisfaction ratings to 5% or lower amongst participating shifts.

● TIPS Certification, valid as of October 2022.

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