Customer Service Personal Care
Resume:
Wendy Perez
Professional looking for work now
Aurora, CO 80012
**************@*****.***
Highly motivated professional looking to jump back into the work place
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Lead
Taco Bell - Aurora, CO
February 2021 to July 2022
I was in charge of the employees on my shift. Making sure that everything was taken care of. I normally ran the closing shift. Counted and balanced my drawer and the safe. Made sure all paperwork was filled and balanced.
Personal Care Provider
Amber Personal Care - Denver, CO
March 2018 to July 2019
Provided personal care to elderly patients or disabled people. Running of errands
Companionship
Household chores
Medical help
Assistant Store Manager
Everyday Convenience store - Lakewood, CO
March 2008 to January 2010
Customer service was number one priority
Cleaning of the store
Stocking of shelves
Ordering of merchandise
Training new employees
Making of schedule
Drop of daily bank deposits
Printing of daily reports
Balancing of daily reports
Work Director
Wells Fargo - Denver, CO
July 1997 to February 2007
Ran daily operation of the sorter room processing checks for withdrawals deposits and monthly statements. Also was in charge of the night shift crew as well as scheduling of overtime, weekly job tasks, and making sure all deadlines were being met.
Education
Associate's degree in Psychology
Southern New Hampshire University - Manchester, NH March 2022 to September 2022
High school or equivalent
L. W. Higgins - Marrero, LA
December 2006 to December 2006
Skills
• Customer Service
• Microsoft office
• Organizational Development
• Multi tasks
• Quality Control
• Leadership Development
• Prompt attention to detail
• Communications
• Computer Hardware
• Data Entry (10+ years)
• Organizational Skills (10+ years)
• Microsoft office 365 (3 years)
• Management (10+ years)
• Conflict Resolution (10+ years)
• Deadline oriented (10+ years)
• Commercial Cleaning
• Childcare
• Operating Systems
• Help Desk
• Microsoft Windows
• Network Support
• LAN
• Technical Support
• Linux
• Desktop Support
• Management Experience
• Microsoft Windows Server
• Information Security
• Disaster Recovery
• Microsoft Exchange
• System Administration
• Front Desk (10+ years)
• Computer Skills (10+ years)
• Computer Literacy (10+ years)
• Construction Experience (8 years)
• Cash Handling (10+ years)
• Microsoft Outlook (10+ years)
• Management Experience (10+ years)
• Auto sales (4 years)
• Office Manager Experience (10+ years)
• VPN
• ServiceNow
• Network Engineering
• Retail management
• Cash register
• Guest services
• Sales
• Computer hardware
• Windows
• POS
• Merchandising
• OneSite
• Property management
• Restaurant experience
• Customer service
• Management
• Computer literacy
• Computer skills
• Cash handling
• Conflict management
• Leadership
• Customer relationship management
• Office management
• Front desk
• Construction
• Help desk
• Time management
• Microsoft Office
• Medical terminology
• Microsoft Excel
• Organizational skills
• Communication skills
• Supervising experience
• Hospitality
• Pricing
• Store management
• Assistant manager experience
• Inventory management
• Employee relations
• Relationship management
• Banking
• Supply chain
• Quality control
Awards
Latino Employee of the year
May 1998
Was given an award for employee of the year and was entered into the Who's Who book of Business Professionals.
Certifications and Licenses
CPR Certification
April 2020 to Present
Assessments
Cleaner fit — Proficient
May 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient June 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Work style: Reliability — Proficient
May 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Management & leadership skills: Impact & influence — Proficient June 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
General manager (hospitality) — Proficient
June 2020
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Analyzing data — Proficient
June 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Home health aide skills — Proficient
May 2023
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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