Nadia Sheikh

**** ****** ** ***** ******* 631-***-**** ad3avq@r.postjobfree.com

Dynamic, success-driven and self-motivated professional with broad experience in fast paced

environments requiring expertise in production scheduling, budgeting, quality

management, team building, training, cost control and customer service. Effective in

utilizing resources, improving processes, improving quality and reducing costs.

Combined organizational skills with the ability to develop plan and manage diverse

business relationships. Recognized for professionalism, positive mental attitude,

commitment to excellence, and demonstrated ability to communicate and work with

senior management and associates.

EDUCATION & PROFESSIONAL DEVELOPMENT

Masters Degree, English € Government College for Women, Rawalpindi, Pakistan.

PROFESSIONAL EXPERIENCE

Teachers Financial Credit Union

January 2023 -Present

Consumer Loan Processor

-Processes direct loans

-Trains new employees on daily functions

-Collects and prepares necessary loan information required by each loan type

And to process complete loan application

-Verifies all documentation for completeness and accuracy-

NEFCU/Jovia Financial Credit Union

September 2021 - Present

Consumer Loan Processor

-Processes indirect auto loans

-Assists dealers with funding delays

-Processes direct loans

-Trains new employees on daily functions

-Collects and prepares necessary loan information required by each loan type

And to process complete loan application

-Verifies all documentation for completeness and accuracy-

NEFCU/Jovia Financial Credit union

May 2019 - September 2021

Senior Member Service Representative

-Opening Accounts, process customer loans, solve customer issues

-Greet customers in lobby

-Answer phone calls to address customers’ needs

-Creating customer awareness about new products, programs

-All other job duties as assigned

Valley National Bank

July 2017 – May 2019

Universal Sales Associate

-Platform work, opening accounts, assisting customers when needed

-Teller duty when necessary

-Greet customers when they are in the lobby

-Creating customer awareness about new products, programs

-Answering telephone to address customer needs

-All other job duties as assigned

Capital One Bank, NY

2011- February 10, 2017

Bank Teller/Supervisor

-Take an active role in educating customers on other banking channel options as

well as sales and service offerings

-Enable a customer’s needs and goals by identify and referring sales and service

opportunities to Relationship Bankers

-Express a genuine greeting to every customer in the lobby, drive through and on

the phone; demonstrate warmth, friendliness and give your undivided attention to

the customer in every interaction

-Processes quick and flawless transactions within established policy and

procedures to ensure operational excellence

-Create customer awareness of additional banking channels, products or

programs

-Consistently display mastery of teller transaction and balancing duties

Adhere to operational controls, including legal, corporate, and regulatory

procedures to ensure the safety and security of customer and bank assets

-Consistently demonstrate Service Excellence behaviors in customer interactions

and in customer survey feedback

-All other job duties as assigned

Kohl s Department Store

Sales Representative.

2009-2011

-Conceptualizing & implementing promotional activities as a part of product

launch.

-Possess excellent communication and relationship management skills, with

proven abilities in exceeding business targets consistently across assignments, and

thereby adding to higher level of revenue growth.

-Maintain subsidiary accounts by verifying allocating transactions and balancing

by reconciling entries.

Contact this candidate