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Customer Service A Team

Location:
New York, NY
Posted:
February 01, 2024

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Resume:

SUMMARY OF QUALIFICATIONS

Experienced professional with strengths in Heavy Machinery, Customer Service, Management, & Driving

Managed a team of 7 employees

Able to work independently and in a team environment

Experienced forklift driver

Ability to work well under pressure in a fast-paced environment

Excellent communication and organizational skills

PROFESSIONAL EXPERIENCE

Machine Operation (Animal Rendering)

Utilized heavy machinery to help complete the procedure of animal rendering

Operated dump trucks, 53-foot trailer with a Barrett yard truck, front loaders, and backhoe

Properly cleaned and sanitized all machinery used that day

Properly dressed self in proper Personal Protective Equipment to promote safe distribution

Filled up all utilized dump trucks by end of day

Operated oversized and normal sized forklifts when needed

Transported animal carcasses from one side of the plant to the other

Warehouse/Shipping & Receiving

Completed trailer sanitation before reloading

Moved various equipment around the yard using a Barrett Yard Truck

Notified management of repairs that need to be made

Stored all used equipment in safe areas

Stayed on company property to safely and legally operate various vehicles

Conducted regular inspections of incoming and outgoing equipment

Conducted an inventory of equipment to ensure all equipment is in proper condition

Management

Oversaw a team of 7 team taxi drivers and provided their vehicles, routes, and provided them their promised pay at end of shift

Answered phones, and dispatched all calls

Performed adequate customer service to increase and maintain customer retention and uphold good reputation

Scheduled and monitored monthly maintenance procedures on all cars to uphold safety

Kept up to date the rules and regulations of Southwest Florida Regional Airport operations

Driving/Customer Service

Collected clients at the start of their journey

Assisted clients with the loading and unloading of their baggage and other personal belongings, as needed

Started and stopped the taximeter at the correct times

Selected the fastest route to the client's destination, unless otherwise requested

Drove clients to their destinations

Informed clients of services and attractions that may be of interest to them

Adhered to road regulations

WORK HISTORY

Darling Ingredient / Newark, NJ Dumper 12/2022 to 08/2023

Jess Trucking / Newark, NJ Yard Jockey 01/2009 to 11/2022

Perfect Gentleman Taxi & Airport Shuttle / Fort Myers, FL Owner/Driver 01/2009 to 02/2019

EDUCATION & CERTIFICATIONS

Saint Ann’s / Newark, NJ – Received High School Diploma

Upsalla College / East Orange, NJ – Received Bachelors Degree in Construction Management

Micro Tech / Newark, NJ – Certified MSCE (Microsoft Certified Engineer)



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