DORIS OWUSU-BADU

431-***-**** ad3atr@r.postjobfree.com LinkedIn: www.linkedin.com./in/Doris _Owusu-Badu

Winnipeg, Manitoba

PROFILE

•Supply Chain Management Professional with 10 years continuous experience in Transport and Logistics Management, Planning, Distribution and Fleet Operations.

•Managed diversified teams in Transportation, Distribution and Warehousing operations for 8 years across the beverage, manufacturing and agro industries to consistently exceed and sustain weekly and monthly targeted sales, revenues, and order fulfillments.

•Driving results and performance with quality decision making, prioritizing excellent customer satisfaction and great organizing agility.

•Improved fuel efficiency of 80 trucks and reduced consumption from 0.72 to 0.5 Liter per Kilometer.

•Managed truck utilization and consistently save over $50K annually for 3 consecutive years.

•Proficient in SAP, Red-Prairie, Microsoft applications and transport management systems.

•Holds a bachelor’s degree from Ghana, Diploma in Health, and Safety Management from IPED UK, Certificate in Integrated Management Systems from GGL/GHEPT Ghana Ltd.

EXPERIENCE

Fleet Manager July 2018 – Dec 2023

Ecom Ghana Limited Kumasi, Ghana

Used Transport management software to schedule, monitor and track dispatched trucks to ensure on-time in full, no error delivery of goods to increase customer satisfaction.

Managed 80 truck fleet and 100 drivers to achieve set targeted sales orders, revenue, fuel efficiency, mileage, and repair costs.

Maintained accurate reporting for management and data entry of sales orders in the Company’s ERP system (SAPBYDESIGN and EMPOWER) for financial analysis and Strategic Planning.

Communicate with internal and the external customers to ascertain the needs, requests, complaints and feedback and proactively designed solutions to meet their expectations.

Swiftly responded to drivers on customer locations and maintenance-related challenges to enhance fleet asset utilization.

Managed pre-delivery information to clients and resolved all delivery-related challenges.

Responsible for the maintenance of driver certifications, licenses, roadworthiness, and all mandatory regulatory requirements

Organized and trained drivers in safety, customer service interactions and general welfare.

Liaised with Human Resources to assess and manage driver performance and productivity as well as managing their leave schedules.

Distribution Manager May 2017 – Jun 2018

Liquid Logic Ghana Limited (AB-INBEV) Kumasi, Ghana

Received and equitably distributed beverage inventory to over 200 customer outlets in the northern sector operations.

Managed stock transfers to 10 distribution centers in the northern sector

Ensured accurate loading and timely dispatch of trucks according to the distribution plan.

Led and nurtured distribution drivers, ensuring strict adherence to company policies and safety protocols.

Oversaw the return of distribution trucks to the factory, aligning with the distribution plan.

Supervised drivers, ensuring accurate and timely completion of daily sales settlements.

Trained personnel, allocated responsibilities, provided guidance and assessed staff performance to ensure maximum efficiency.

Managed schedules to meet deadlines and provided accurate operational reports to management.

Logistics Operations Assistant Oct 2015 – Mar 2017

Guinness Ghana Breweries Ltd Kumasi, Ghana

Planned, scheduled, and dispatched stocks to key distributors across the 16 regions of the country.

Responsible for stock transfers among 3 operational sites.

Received new inventory and returns into the warehouse as well as organization and housekeeping.

Prepared accurate documentation and updated ERP system data for billing purposes.

Transport and Workshop Administrator Oct 2013 – Jun 2015

DHL Supply Chain Limited Kumasi, Ghana

Responsible for route planning and truck scheduling to optimize costs for all deliveries.

Assigned drivers to deliveries based on the daily, weekly, and monthly deployment plans.

Coordinated with sales and operations team to accommodate special requests and changes in original schedules.

Used tracking systems and software to monitor and update truck status and location for proactive planning.

Analyzed data to identify opportunities for improvement and growth.

Monitored vehicle usage and ensured compliance to regulatory standards.

Scheduled and monitored maintenance of trucks both in house and outside.

Ordered and maintained inventory of spare parts and tools.

Provided general administrative support to the drivers and entire workshop team.

Liaised with HR for onboarding, debriefing, training, and performance management of drivers.

EDUCATION

Bachelor of Arts Geography and Rural Development Sept 2009 – June 2013

Kwame Nkrumah University of Science and Technology Kumasi Ghana

Diploma in Health and Safety Management August –October 2012

K & A Consult IPED UK

TRAININGS

GHEPT Ghana Limited 2021 Integrated Management Systems`

Kiteko Ghana Limited 2019 SAP by Design

Kiteko Ghana Limited 2019 Itrack GPS Tracking System

Liquid Logic Ghana Ltd 2017 Asset Tracking System (ATS)

Guinness Ghana Brewery Ltd 2016 System Applications Software (SAP)

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