Kenneth J. Rivera

469-***-**** ad3at0@r.postjobfree.com www.linkedin.com/in/Kenneth.Rivera New Port Richey, Florida

QUALIFICATIONS SUMMARY functional competence in all aspects of office management, administrative activities, and budget and financial analysis. Well-versed in directing logistics, supply chain, inventory management, and support across various organizations. Expert in assessing budgeting and economic issues processes, resolving problems, and implementing solid solutions to increase corporate performance and departmental efficiency. Exceptional at working and negotiating with clients while maintaining confidentiality. Demonstrate a thorough grasp of preparing and delivering technical proposals, budget reports, briefings, and feasibility investigations. Recognized for directing workforce and training programs. Technically skilled individual with outstanding organizational and multi-tasking abilities.

Career Highlights

»Eliminated duplicate payments by developing and completing a new standard tracking method for all purchase orders; resulted in a $40,000 savings

»Managed, designed, and tested a new procedure for an account payable discount program, which resulted in monthly savings of over $25,000

»Realized new contract renewal rules and decreased number of vendor accounts to a more manageable quantity

»Efficiently interconnected and linked with other departments involve with operation process to assure teamwork

»Supervised more than 100 escalated calls and sustained over 200 accounts for Ion Labs, Inc. affirmed 100% complete customer satisfaction

Key Skills

Operations Management

Team Leadership

Supervision

Performance Evaluation

Performance Improvement

Risk Management

Budget Management

Communication Management

Supply Chain Management

Data Analysis

Auditing

Training & Development

Vendor Relationships & Management

Call Center Operations

Computer Proficient

Professional Experience

KBR, Inc Clearwater, FL 9/2022-Current

Business Operations Specialist

40-50 hours per week

Responsible for overseeing all aspects of budget management

Followed an effective inventory management process that enabled customer orders to be shipped within 24 hours of ordering

Measure, monitor, and report on vendors’ performance with respect to the Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)

Establish and develop excellent client relationships with equipment suppliers and develop logistic procedures utilizing customer feedback

Streamlined workflow by implementing a new tracking, receiving, and shipping process management system that boosted productivity by 40%

Increased efficiency and visibility of assets throughout the supply chain by introducing new tracking labels

Responsible for monitoring and reporting status of on-hand, in transit, storage, and damaged equipment

Provide weekly and monthly status reports and audits to leadership

Monitor and review daily asset metrics in an ongoing effort to improve productivity and efficiency of processes

KBR, Inc. Clearwater, FL 03/2021-09/2022

Logistics Coordinator

40-60 hours per week

Performed extensive research, compiled daily reports to leadership, and resolved challenges by identifying and implementing solutions

Created, tested, & implemented computer program to manage business partner accounts, contracts, and purchase orders

Reallocated resources to alter team attention towards goal fulfillment on a weekly basis

Served as a contact between JetBlue and Business Partners to guarantee contract compliance

Examined data and coordinated budgets for domestic and international departments resulting in savings between $25,000-$40,000 monthly

Coordinated organization's buy order process, including new equipment, aircraft replenishment, services, and leases

Increased performance, work knowledge, and career progress by providing assistance and direction to Acquisition Department and ongoing training and coaching to team members

Represented department at corporate meetings and delivered presentations

Ion Labs, Inc. Largo, FL 06/2020-03/2021

Logistics Coordinator/Freight Broker

40-60 hours per week

Oversaw collection of master data and kept track of all new and existing business partner contracts

Administered whole process and governance of master data generation, contracts, and maintenance to guarantee uniformity throughout enterprise

Examined business partner contracts and implemented remedial steps resulting in improved quality of services

Minimized vendor fraud and unnecessary risk by interpreting contract requirements

Investigated and addressed data problems and wrote quarterly audit reports

Assisted in cycle counts and controlled inventory for Costco customer

Delivered presentations and attended corporate meetings on behalf of department

Owens & Minor, Inc. Denver, CO 08/2019-06/2020

Operation Coordinator

40-55 hours per week

Inspected all inventory, gathered data, and prepared daily reports detailing operations performance and statistics

Translated and renewed new member employment strategies

Regulated and authorized all compensation issues to consumers

Distributed compensation email to patrons onboard on a delayed or cancelled flight

Infinite Electronics Lewisville, TX 12/2016-08/2019

Lead Logistics Coordinator

40-55 hours per week

Supervised a team of 30 Logistics crew members

Trained Customer Service Representatives on correcting and updating customer accounts

Analyzed, adjusted to strengthen customer accounts

Aided English and Spanish customers in producing and modifying accounts

Assisted Customer Service Representatives with resolving issues

Owens & Minor, Inc. Allentown, PA 04/2014-12/2016

Distribution Audit Coordinator

50-70 hours per week

Tested production software and conveyer systems

Provided opportunities for employee growth

Supported special projects in team building

technical proficiencies

ADP

Six Sigma

Forklift Certification

Agile

Necept Level 1

Microsoft Excel & Word

SAP

Microsoft Navision

Microsoft Office

Costpoint

OnBase

Indysoft

Met team

Microsoft Teams

Education

Dieruff Highschool, Allentown, PA

-Highschool Diploma

Lehigh Carbon Community College, Allentown, PA

-Civil Engineering Certification

Dale Carnegie, Allentown, PA

-Public Speaking Certification

Roma Corporate Center of Education, Allentown, PA

-Microsoft Excel & Word Certification

Volunteerism

Allentown PA Food Bank 08/2016-12/2016

Volunteer

Pulled food orders and prepared for shipping to organizations

Cleaned warehouse

Allentown PA Animal Shelter 08/2015-08/2016

Volunteer

Exercised and interacted with dogs

Assisted staff with maintaining facility cleanliness

Homeless Shelter Allentown, PA 09/2014-08/2015

Volunteer

Food preparation

Soup Kitchen Assistance

Certifications

Necept Level 1

Forklift Operator Certification

Cherry Picker Certification

OnBase Certification

Microsoft Excel & Word Certification

Costpoint Certification

Six Sigma Certification

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