Irma Montemayer

Chicago, IL. *****

Phone: 773-***-****

Email: ad3ass@r.postjobfree.com

Professional Summary:

I am seeking a full time permanent opportunity or contract work in Healthcare, Administrative, Customer Service, or Assistant Teaching Instructor. I have many years of hands-on experience, skills, and knowledge that would be a great asset to any company or organization. OFFICE SKILLS:

*Word *Excel *Epic *Cerner *Smart Lab *PowerPoint *EMR *iCIMS *Windows Microsoft *Email

*Outlook *Computer Savvy *Bilingual *Scanning/Faxing *Social Media *Calculator *Cash Handling *Vendors and *Warehouse Distribution experience *Phones/Scheduling/call center-telecom *Onboarding *HR Administrative Assistant-Coordinator *Recruiting *Job Fairs

*Filing *Orientation Presentation of Company Policies, Rules, and Benefits Offered *Phone Interviews/Interviewing *Document Preparation & Confidentiality, *HIPPA *OSHA *Quality Control *SOP *Medical Office *Registry *Triage *Instructor *Covid-19 testing tech *Vaccines

*Practical Training in BLS CPR FA AED Certification, Laboratory Specimen Processor Administrative Experience: over 20 years:

Knowledge of Medical Terminology, computer knowledge in Word, Excel, Epic, Cerner, Smart Lab, icims, EMR, some Powerpoint. Duties included: Recruiting Candidates, Screening, reviewing Resumes and Interviewing. Email, Calendar, contacting, and scheduling of Interviews with department managers, and supervisors, Preparation /Orientation Presentation of Employee Benefits like Medical, 401K, Life Ins-Benefits, Company Handbooks, Protocols, procedures, Rules and Regulations. Coordinating Events, and Training Schedules for onboarding employees. Prep-of New Hire Packets, Term, Workers Comp, background checks and status, dispositions data and documentation for employees.

Patient relations, customer service, complaints, verbal, and written documentation communication skills in all areas: Insurance, Referrals, Accident/Reaction Reports, Chart Audits/Review, OSHA, HIPPA, Quality Control, SOP, Protocols, Blood Borne Pathogens, Hazardous Chemical Exposure, and PPE. Training new employees, Patient follow up on Abnormal/Normal Laboratory Results, verifying Doctors orders, prescriptions, and Calling Medication orders & refills to pharmacy. Scheduling appointments, phones/high volume telecommunication center, filing, faxing, scanning, inventory, ordering medical and office supplies, collections, accounts payable & receivable. Continued Administrative experience:

I was Assistant Coordinator in Blood Drive and Blood Bank Center with knowledge of Malaria areas according to SOP in Blood Bank, where I helped Train and Mentor new employees, and assisted supervisors overseeing staff.

I was Coordinator Empowering and Mentoring our youth, overseeing staff of High school students in the Summer Job Youth Program Build in the Chicago area for two years. I continued working in the Health Care teaching class for 6 years as Certified BLS CPR First Aid Instructor in English and Spanish, hands on training according to Protocols and SOP, using video’s, manikins, written material and exam, scoring, and Certifying our Health Care Providers and Lay Rescuers. I have volunteered my time at Clinical Health Centers and Fundraisers in the Chicago area when possible.

I am Self Motivated, Compassionate, Detail Oriented, Organized, flexible, hard worker, patient, fast learner, and problem solver. I can Multitask in a Fast Pace Environment, good listener, with sense of humor, team player, Bi-Lingual, and dedicated. Clinical Experience: over 20 years:

Educating patients in Diabetes Control and Monitoring Blood Sugar, proper finger stick, weight loss, hypertension and Healthy eating and more. Wound care cleaning, Educating patients in STD precautions and much more.

I worked Registry, and Triage in the Ambulatory Department at Cook County Hospital and Medical Centers for four years, ER settings taking chief complaints, medical history, medication and allergy information, surgical history, baseline vital signs including Ht. and Wt. in Kilograms, Centimeters, and pounds all documented and entered in EMR or written chart. I was on the RRT in the Ambulatory department while at CCH for four years. Practical in Family Practice, Pediatrics, OB-Gyne, Mental Health, Internal Medicine, working with infants, children, Adults, Adolescents, Geriatric Patients, Home Care and Hospice experience.

I worked in a Pediatric special unit for sexually abused children from ages 1 to 18. I Administer patient Medication orally, and Injections, including Influenza, B12, Immunization Vaccines in adults, children and infants under Head Nurse & Doctors on staff. Clinical hands-on experience in Ekg, ear irrigation, administering vaccinations, rooming patients and prep for exams, Feeding Tube/meds, Urinary Cath-Bag Drainage & Record, Covid-19 Nasal Swab Testing. I assisted in Training and Mentoring of New Employees and Nursing students at CCH under head Nurse.

Phlebotomy Experience: over 20 years:

Collecting of Blood Specimens by Venipuncture or skin puncture according to Protocol and SOP daily, Experience daily blood drawing: children, Infants, Adults, and Geriatric patients/hard sticks, in Hospital, ER, Ambulatory, out-patient lab, Blood Bank Mobile Coach Blood Drives, and Medical office settings, handling patient reactions, assessments to prevent syncope, with completed documentation of treatment & incident reports. Knowledge and experience of Laboratory equipment, specimen processing, serum preparation and separation, centrifuge and labeling, urine drug screening, POC, I-stat, send outs, bleeding times, hemoglobin, glucose, hemoccult test and reading, Pku. Scrub techniques, Blood Cultures, syringe and needle adjustment techniques, instrument sterilization packing & storage, documentation of Laboratory results to EMR.

As Sr. Phlebotomist I assisted in Training and Mentoring New Employees, and Nursing Students, I conducted Basic Phlebotomy Training for Resident Doctors at hospital under Supervisor Herschel Hunter.

Education:

American Heart Association Approved Training Center at CPR Associates Inc. BLS ACLS CPR F.A. AED Certified Instructor/Continuing Education in Health Care. Heartland Blood Centers: Continuing Education Program in Phlebotomy Blood Bank Training Completion Certification Diploma

National Education Center (Bryman Campus) Medical Assistant Phlebotomy Honor Roll and Recognition Awards, Certification Diploma Truman College: General Education

High School: Diploma

Work Experience:

Agency Contract work: Healthcare Field and Covid-19 sites Short term/long 9/2019-11/10/20 Private Homecare / Hospice 9/2020-2/2021

Paper Source Inc. HR Administrative Assistant/Coordinator 5/2018-6/2019 Forest Park, IL.

CPR Associates Inc. with the American Heart Association 5/2011-5/2018 Chicago, IL.

Advanced Healthcare Services: Medical Assistant/ Phlebotomist/ Spec. Proc. 4/2011-2018 Chicago, IL.

Maxim Healthcare Services: Medical Assistant/ Phlebotomist/ Spec. Proc. 8/2010-4/2011 Chicago, IL.

Rush University Hospital Medical Center: Phlebotomist/ Specimen Proc. 1/2007-2010 Chicago, IL.

Heartland Blood Centers: Medical Assistant / Sr. Phlebotomist 2002- 2006 Aurora, IL.

MSN Medical Staffing Agency: Medical Assistant / Phlebotomist 2001-2002 Aurora, IL.

Illinois Masonic Hospital Medical Center: Medical Assistant / Phlebotomist 1998-2001 Chicago, IL.

Louis A. Weiss Memorial Hospital: Medical Assistant/ Phlebotomist 1997-1998 Chicago, Il.

Ravenswood Hospital Medical Center: Medical Assistant 1993 -1997 Chicago, IL.

Rogers Park Family Medical Center: Medical Assistant / Phlebotomist 1993 Rogers Park, IL.

Internship in conjunction with Medical Assistant Program

Contact this candidate