Steve Squier
ad3as1@r.postjobfree.com
SUMMARY
25+ years of experiences in account management, human capital, talent attraction and talent acquisition in Recruitment Process Outsourcing (RPO), Agency/Executive Search and Corporate Talent Acquisition
Demonstrated record of success in providing business services to Fortune 500 clients to include expertise in but not limited to Manufacturing, Sales, Financial Services and High-Volume environments
Ability to create strong executive level partnerships through data driven consultative communication
Leverage market intel and data analytics to interpret complex talent acquisition strategies into common terminology
Successful, proven background in management of both on-site and remote/virtual resources
Wide-ranging knowledge of creative passive candidate sourcing skills
Proficiency in maximizing Employer Branding (EVP) as well optimizing the Client and Candidate Experience
Leverage SEO and SEM to optimize exposure of organic candidate attraction strategies
Lean/SixSigma (continuous improvement) mindset resulting in process efficiencies and cost savings
Expert knowledge of multiple Recruitment Process Automation (RPA) technologies (ATS, CRM, Process Automation,
Artificial Intelligence (AI), etc.)
EXPERIENCE
Randall Reilly
Director, Talent Partners (Implementation and Client Delivery) 09/2021 – 01/2024
Lead a team of 4 Implementation professionals within a start-up division providing recruiting product services generating $6.1 million revenue in first full year of operation
Improved operating efficiency from 24% inventory turn to 46% year-over-year by implementing best lean practices
Built a full suite of implementation tools and products for the RPO unit to quickly and easily onboard new clients to realize revenue in an expedited and efficient manner
Engage and strategize across multiple business units (Reporting, Sales, IT, and Sourcing) to coordinate a seamless integration setting up new clients for optimal performance
Perform ongoing account support after go-live to stabilize and optimize new and existing accounts
Negotiate SLAs and KPIs with the client to assist Account Management team providing data to measure performance
PeopleScout, Inc
Director of Implementation 07/2020 – 09/2021
Project manage the implementation new RPO client engagement projects from contracting through stabilization after go-live
Implemented six projects on time and on budget with high degrees of internal and external client satisfaction including a $100 million contract with a new client
Provide best-in-class customized business process guidance to Fortune 500 clients to include technology solutions to maximize efficiencies
Independent Consultant 10/2019 – 06/2020
Provide guidance to clients related RPO/Talent Acquisition projects that include but are not limited to business modeling, project work scope, process mapping and outsource pricing best practices
Sevenstep 02/2012 – 09/2019
Director / Executive Director Client Services 11/2013 – 09/2019
Managed an $8 million dollar portfolio consisting of up to 5 clients (most with multiple locations) as well as remote recruiting service delivery teams
Consult client’s C-Level leadership team via data driven conversations to create meaningful change
Lead Quarterly Business Reviews to facilitate strategic thought leadership discussions with client’s senior leadership
Sales and Business Development accomplishments:
oPersuaded client to invest in proprietary analytics tool to offset Sevenstep development costs
oExpanded existing engagement that tripled the value of an expiring contract
oIncreased revenue on existing account portfolio anywhere from 15% to 35% in year over year revenue
oParticipate in new client and renewal RFPs
oExtended all four client contracts expiring in 2018
Business modeling (pricing, technology and staff resourcing) for new and existing engagements
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Participate in new customer implementations to include third party technology evaluation and implementation, voice of the customer sessions and negotiating KPIs and SLAs
Facilitated company wide Six Sigma project that resulted in process extensive efficiencies across the organization
Service Delivery Partner – Harley Davidson Motor Company (through Sevenstep) 2/2012 – 10/2013
Implement new RPO solution through change management as on-site liaison
Realized savings in third-party agency spend exceeding $1 Million in first year of engagement
Analyzed data from 2009-12 to provide impetus for doubling the account team resulting in 50% increase in revenue
Kelly - Outsource and Consulting Group (OCG)
Senior Recruiting Manager – RPO Sourcing Center of Excellence 9/2007 – 2/2012
Lead a team of up to 30 on-site and virtual direct reports (Managers and Recruiters)
Generated savings in Third-Party Agency spend exceeding $3.5 Million
Develop and implement mission-critical recruitment strategies across multiple skill-sets to positively impact the passive candidate attraction efforts surrounding these positions
Improved the consultative nature of the team by creating training curriculum and providing skills training and coaching to improve performance
Create Policy, Standards and Best Practices for research, recruiting, tracking of candidates and storage of information regarding employment status, desired career tracks as well as to conform to governmental regulations (OFCCP).
Created RPO Best Practices Blog on company website and contribute to both that blog as well as the Medical Sourcing blog current events discussion and keeping candidates informed of opportunities in that space.
Implemented and consulted in the development of Avature Candidate Relationship Management tool (CRM)
Successfully presented overview of the organization and our tools to potential clients and well as Internal VIPs leading to new business for Kelly OCG
EDUCATION
Winona State University - Winona, MN 1986 – 1989 Studying Business Administration with an emphasis in Marketing