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Customer Service Machine Operator

Location:
Philadelphia, PA
Posted:
February 01, 2024

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Resume:

Joseph Reese

*Philadelphia, Pa ***** * 717-***-**** * ad3as0@r.postjobfree.com

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. willingness to take on added responsibilities to meet team goals. detail oriented team player with strong organizational skills. ability to handle multiple projects simultaneously with a high degree of accuracy. diligent labor worker with experience performing a variety of technical and manual tasks. experienced in training new employees on responsibilities, safety, and company work ethics. well-rounded fast learning individual with experience in multiple fields that would be an asset to any company.

SKILLS:

REPAIR SERVICES

remodeling

new construction

TELECOMMUNICATIONS

INSTALLATION PLANNING

SPECIALTY TOOLS AND EQUIPMENT

TROUBLESHOOTING

CARPENTRY

CRITICAL THINKING

DIAGNOSTICS

JOB PLANNING

WORKSITE SAFETY

MUTITASKING

CUSTOMER SERVICE

HOSPITALITY

PRECISION MEASURMENTS

management

machine operator

QUALITY CONTROL

compassion

professionalism

WORK HISTORY:

INSTALLATION TECHNICIAN 2/2022 to 6/2022

Cornwell Door Services, Lebanon, Pa

enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.

reduced service call backs by ensuring accurate installations and proper equipment testing.

Streamlined workflow for faster job completion through effective communication with team members.

completed installations within deadlines, adhering to company standards and guidelines.

provided excellent customer service, addressing questions and concerns during the installation process.

increased efficiency by maintaining thorough documentation of installed systems and system configurations.

minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth and proper function of systems installed.

SOLE PROPRIETOR / SMALL BUSINESS OWNER 01/2021 to 6/2022

Jericho Joe’s Home Renovations LLC, Lebanon, Pa

increased client satisfaction by delivering high-quality products and services tailored to individual needs.

Developed strong professional relationships with clients, leading to repeat business and referrals.

Streamlined business operations for greater efficiency and cost-effectiveness, resulting in improved profit margins.

Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.

Provided exceptional customer service by promptly addressing concerns or issues raised by clients.

Consulted with customers to assess needs and propose optimal solutions.

Designed business plan to define concept, short-term and long-term goals and strategies.

Fulfilled customer shipping needs by completing all purchase orders and customer invoices.

LICENCED, REGISTERED, HICPA CERTIFIED AND INSURED

Construction Worker J. Barr Contracting

Myerstown, PA - October 2019 - July 2020

Enhanced project efficiency by coordinating with team members and managing resources effectively.

Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.

Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.

Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.

Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.

Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.

Worked independently in fast-paced environment while meeting productivity and quality expectations.

Loaded, unloaded, and moved material to and from storage and production areas.

Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Maintained 6 certifications and licenses with the P.A.D.O.C. for the safety of our clients and environmental impact.

Certified and registered with the e.p.a.e

Carpenter /Delivery Driver Tellus 360 Woodshop

Myerstown, PA - January 2018 - August 2019

Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.

Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.

Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.

Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.

Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.

Streamlined project timelines by quickly adapting to changing client needs or design specifications while maintaining quality standards.

Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.

Assisted in training new carpenters to demonstrate techniques, apply best practices, and comply with protocols and regulations.

Calculated dimensions and number of needed materials by accurately measuring job site and structures.

Built and hung custom doors and frames.

Successfully avoided time delivery delays by carefully planning best routes.

Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Landscape Foreman Matarazzi Contracting

Lebanon, PA - January 2017 - March 2018

Enhanced landscape aesthetics by designing and implementing various hardscape and softscape projects.

Boosted client satisfaction through timely completion of landscape installations, maintenance, and repairs.

Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.

Improved customer retention rates with excellent communication skills and prompt response to inquiries or concerns.

Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.

Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.

Promoted safety awareness among crew members through regular meetings, training sessions, and adherence to safety protocols.

Contributed to environmental sustainability initiatives by integrating eco-friendly practices into daily operations such as composting waste material or using organic fertilizers.

Operated landscaping equipment with focus on safety and machine longevity.

Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.

Installed and maintained landscapes at homes, offices, and parks.

Operated skid steers, wheel loaders, forklifts, and yard goats.

Performed planting, watering, mulching, and edging of lawns.

Maintained routine landscaping schedules to boost lawn health.

Reduced costs with effective inventory management for supplies such as plants, mulch, tools, and equipment.

Maintained optimal plant health with regular fertilization, pest control, and proper mowing techniques.

certified herbicide and insecticide licenses

Landscaper Gary's Landscape Creations

Jonestown, PA - May 2012 - December 2016

Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.

Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.

Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.

Collaborated with architects, designers, and construction teams to develop comprehensive landscaping plans for residential and commercial properties.

Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.

Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.

Assisted clients in selecting appropriate plants based on climate conditions, soil types, and desired aesthetics.

Consistently met project deadlines through effective time management and prioritization of tasks.

Performed planting, watering, mulching, and edging of lawns.

Maintained grounds by trimming, weeding, and general clean-up.

Operated landscaping equipment with focus on safety and machine longevity.

Personal Care Assistant American House Personal Care Home

Lebanon, PA - May 2009 - December 2011

Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.

Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.

Promoted independence with structured routines and clear communication to support clients in their daily lives.

Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.

Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.

Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.

Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Planned, prepared, and served meals and snacks according to prescribed diets.

Remained alert to problems or health issues of clients and competently responded.

Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Administered proper medications according to prescribed doses and routes while keeping strict records on client's medication compliance.

Aided in the treatment of minor to moderate wounds.

Education summary

1

Licensed Applicator Penn State Remote Campus Landscape and Agriculture

Lebanon, PA May 2016

Certifications: Category 6,7,8,9,10 in ornamental and shade tree, care and identification.

Licensed in specialized chemicals.

Licensed herbicide and pesticide Application

Certified with the EPA

2

A.S.E. Certification Automotive Training Center- Electronic Diagnostics/ Advanced Fabrication

Exton, PA June 2005

3

High School Diploma Lebanon High School, Lebanon, PA

Lebanon, PA June 2003



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