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Customer Service Project Management

Location:
Queens, NY
Posted:
February 01, 2024

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Resume:

Keith Tully

**** ***** ******, ******** ****, NY 11418

917-***-****

ad3arg@r.postjobfree.com

Professional Profile

I have over 20 years of Leadership, Private business, and Corporate business experience. I graduated from the United States Military Academy at West Point and I am a veteran of Operation Enduring Freedom 1 (Afghanistan). I have been a Company Commander and enjoy operating in challenging positions of authority and leadership. Each day I learn something new to add to my overall approach to effective planning and execution of all tasks required in any position I hold. I hold all my employees and co-workers to a high standard by being a positive example daily. I hold my integrity and leadership as my most precious commodities. Special Skills: Property Management, Project Financing, Project Management; Leadership Training, Open Networking, Sales, Systems Analysis, Budgeting, Cost Reduction, Technology Assimilation, Marketing, Operations Management, Team Management, Interviewing, Training, Public Speaking, Financial Services. Work Experience

PowerTies Consulting Group CEO (05/2016-Present)

Developed and helped small business owners build a book of potential clients in Military and Business of over 3000 people.

Created a book of over 25 public speaking professionals to help train and educate small business and corporate audiences.

Exhibited strong networking skills and the ability to work with clients from various backgrounds and industries.

Created over 20 professional business plans and presentations for clients.

Conducted investigations for law firm and private clients.

Built relationships with several financing companies for business lending and private investment services.

Authored a book called “10 front Line, Insider Marketing and Business Secrets That Really Work: Proven Effective Tips from a Business Consultant” in 2016. Thayer Leader Development Group Director of Client Relations (08/2013-12/2015)

Developed a book of potential clients in Military and Business of over 2500 people.

Received Sandler Sales Training; Contributed to $1 Million USD increase in business revenue for the company.

Exhibited strong networking skills and the ability to work with clients from various backgrounds and companies.

Put together a leadership class for clients; Delivered several West Point tours for clients. Tuck It Away Self Storage Operations Manager / Sales Director (03/2010-03/2013)

Increased site performance by 50% over three years; Interviewed, Selected, and Trained over 20 individuals (14 have been promoted to new positions of higher responsibility and pay).

Created systems in Customer Service, Marketing, Human Resources, Sales, and Operations yielding a minimum of 7% increase in revenue for three years consecutively; Opened three new buildings in three years; Sales have increased between 8% to13% at each site.

Supervised and led up to 20 employees daily in various functional areas; improved overall performance.

Planned and executed our Main Office relocation from Manhattan to the Bronx (October 2012). Daneik Corporation President (06/2007-12/2009)

Self-Employed (established in 2000); Contracted with multiple owners with responsibility for over $25 Million in properties.

Repaired and maintained all properties; Contracted for services when required; Hired all employees; Worked closely with realtors and organizations for new revenue creation.

Conducted all paperwork submissions (leases, permits, insurance, HRA, DOB, etc.).

Budgeted for all short and long term repairs and maintenance; Maintained all tenant ledgers for accounting purposes.

Amazing Leadership Leadership and Business Coach (3/2009-03/2010)

Worked with various businesses (The Muamba Group, Innovations Bound, The Jansizian Group, Network Network, Solid State Architects) to help analyze their systems and suggest new technology, methodology, and/or business contacts for increased efficiency and growth.

Increased productivity and client base for all clients primarily through networking and systems analysis

U.S. Army Military Intelligence Officer (6/2001-06/2007)

Company Commander, Military Intelligence Analyst, Human Resources Officer, Logistics and Supply Officer; Chosen as a leader above my peers in S1, S4, Fusion Section, and Command positions, Army Medic (NY certified EMT - 1995).

Deployed to Afghanistan (OEF 1); Established Bagram Air Base in support of Operation Anaconda.

Deployed to South Korea for two years; Held Company Command in charge of over 140 Soldiers, Officers, DOD Civilians, Contractors, and South Korean Soldiers and Civilians; No loss or injury to any personnel in my charge; 100% accountability of all weapons and equipment for the entire company; conducted at least two major training exercises. Education and Training

United States Military Academy (Class of 2001) BS, Spanish/Environmental Engineering University of Phoenix (2015) MBA/Project Management US ARMY Captains Career Course (2005) Military Intelligence Officer Advanced Training Ashford University (2009) Property Management Certificate of Training Virtus Training (Protecting God’s Children)



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