MELISSA ANDERSON

Cedartown, GA ***** 470-***-**** ad3aqc@r.postjobfree.com

Career Summary Motivated, highly experienced medical sales professional, with specialized training medical testing laboratories. I am currently a stay-at-home mother, but I am so excited to rejoin the workforce with an opportunity to become an Infusion Representative in Clinical Services in Georgia at an outstanding company such as CVS. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Relationship building and management

Account servicing

Customer presentations

Forecast preparation

Business development and planning

New business opportunities

Strategic selling

Product and service sales

Sales quota achievement

Marketing strategy implementation

Customer Relations

Lead Generation

Territory Management

Written and verbal communication

Goals and performance

01/2009 - Current

Stay-At-Home Mom

Stayed current on trends in the medical, insurance, and retail industries for preparation on return to workforce

Taught children in specific parts of coursework, improving academic performance and exceeding state requirements/expectations

Created an annual Diaper Drive outreaching to underprivileged infants and parents needing assistance and was privileged to have an article featuring my family in local family about the drive and its beginnings. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Account Executive, 02/2011 - 06/2014

Colorescience – Atlanta, GA

Built and strengthened relationships with new and existing accounts to drive revenue growth. Strengthened customer relationships with proactive and collaborative approach to managing needs. Prepared additional quotes for current clients to upsell products and services. Created and executed account strategies to translate organizational goals into client activities. Attended networking events to build relationships and identify sales opportunities. Executed successful sales strategies to convert leads into customers. Resolved issues promptly to drive satisfaction and enhance customer service. Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts. Qualified leads, built relationships and executed sales strategies to drive new business. Account Executive, 01/2007 - 01/2009

LinCare

Generated leads via cold-calling and prospecting

Cultivated long-term relationships with physicians and patients, as well as referral sources Developed territory with profitability for LinCare Managed the consistent, ongoing presence of sales messaging throughout assigned territory Facilitated educational in-services with clients and to patients about benefits of products and services. Account Manager, 01/2004 - 01/2007

Quest Diagnostics

Account service in territory; managing ongoing personal service in testing, logistics, and supplies identifying customer needs

Drove growth in assigned territory

Awarded Account Manager of the month twice, with the first award being in first quarter upon hire Identified and pursued selling opportunities in cooperation with specialty representatives from Quest as well as partnering companies with disease specific testing options Knowledge of insurance coverage and adjust pricing when necessary for client retention and patient necessity when necessary

Escalated service issues to appropriate resources

Utilized all available resources, including marketing materials, laboratory resources, and managerial resources as needed

Ensured compliance with company policies and government regulations Provided continuing education to clients and patients Sales Academy Training :

New hires across the country all relocate to New York for an extensive five month training course, ranging from all specialties physicians hold and a thorough understanding of the pharmaceutical industry Gained vast knowledge of insurance coverage and pharmaceutical companies Graduated course after final exam to go into territories fully prepared. Bachelor of Science Degree: Retail Marketing, International Business, 2003 University of Montevallo

EDUCATION

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