Field Service Customer
Resume:
Darius Simon
Houston, TX ****8
ad3aon@r.postjobfree.com
Articulate, Energetic, and Determined oriented that seeks an opportunity to become a valuable employee to a company.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Parts Specialist
TTG Imaging Solutions - Houston, TX
August 2022 to Present
• Communicate delivery issues to manager in a timely manner.
• Receive and process inventory requests from Field Service Engineers, ensuring that, as an internal customer, FSE’s receive complete, timely and quality materials.
• Use of ServiceMax to manage the external parts order process; receipt of request, shipping of inventory, communication of shipping status with customer, and confirms receipt while providing the highest quality and timely customer service driven interactions.
• Use of ServiceMax to track of any returned materials, documents enter the information into the Return Material Authorizations (RMA’s) section of the CRM and enters identifies the status of the repairable parts into the for testing and repair.
• Participate in the part-out of diagnostic imaging equipment to determine quality of parts and identify useability or repair requirements and place into inventory as required.
• Management of inventory; entry into CRM, quarterly inventory counts, research and negotiate the cost and ordering of stock and non-stock parts, maintain shelving and organization, and documentation of all ordering records.
• Process the ordering of parts and supplies upon approval of Manager.
• Material handling and quality packaging of all outgoing customer packages, maintaining daily tracking of shipments.
• Deliver to the internal field service workforce job or external clients; supplies, tools, or parts, based on requests received as necessary.
• Adhere to Quality Management Procedures (QMI) and Work Instructions (WI) as set by the Quality Management System (QMS).
Material Handler III
Tyndale USA - Houston, TX
April 2018 to July 2022
• Accurately handle transactions and physical movement of material in and out of the stockroom.
• Responsible for accurate inventory level management.
• Responsible for maintaining cycle counts and a clean warehouse.
• Assist in all WIP movement and transactions
• May drive company truck and/or forklift
• May perform other duties as required.
• Cross-training and fluid transition between departments is essential for competitive advantage.
• Unload incoming shipments from parcel delivery trucks using forklifts and reach trucks.
• Verify, Stage, and Sort shipments as per Tyndale Receiving Guidelines.
• Record and properly complete internal and external paperwork.
• Put away material following established put away procedures. Use RF Scanners when necessary.
• Handle Fedex and UPS shipments (World ship) for customers and companies. Material Handler/Forklift Operator
Honeywell - Houston, TX
May 2017 to January 2018
• Prepare all products for shipment using approved materials and procedures
• Prepare all supporting documentation for shipment of products.
• Operate Crown Reach Truck to safely pull down and put up items in a accurate and safe manner.
• Using SAP to arrange for the shipment of all products using approved freight services and all necessary materials used in the shipping and receiving area and keep accurate records of the same.
• Maintain shipments as per the daily production schedule.
• Assist with the inventory control and ordering of packaging materials and any other items that may be necessary to keep the Shipping department functioning smoothly.
• Use Andon Flags to make active and quick adjustments such as materials and production from unit to another as soon as it is signaled that something might not be right.
• Using 5 Whys to explore the cause and effect relationship underlying a particular problem Material Coordinator
C.W. Rod and Tools Co. - Houston, TX
April 2014 to April 2017
• Locate and pull items for wholesale or retail customer orders, and perform other warehouse tasks.
• Track inventory and mark items with stock codes along with UPS and FedEx tracking numbers.
• Facilitate strategies to complete all deliveries accurately and efficiently.
• Inspect all products and identify all dents and blemishes on all orders and monitor all customer deliveries and load products on trucks.
• Handle Fedex and UPS shipments for customers and companies.
• Receive merchandise and accurately count, inspect, and inventory.
• Handle Bill of Lading and receipts from FedEx, UPS, Central Freight Lines, ACT, and Saia.
• Calculate freight cost for customers to obtain a rate quote and determine the expected delivery date and time.
Material Handler
Office Max - Houston, TX
October 2010 to March 2014
• Using a Pallet Jack to unload, load, and check in freight as directed.
• Implement new merchandise planograms as directed.
• Using a RF Scanner to locate items where it belongs to.
• Seek out and engage customers in a friendly and professional manner.
• Handle Fed-Ex shipments for customers.
• Scan, Copy, and Fax documents for customers when needed.
• Help customers with files by using Word, Excel, Power Point, and Adobe. Education
Associate in Applied Science (AAS) in Logistics Management Lone Star College System - Houston, TX
January 2022 to Present
Associates Degree in Business Office Management
Remington College - Houston, TX
January 2011 to June 2012
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