Administrative Assistant Case Manager
Resume:
Administrative Assistant
Choctaw Nation
Durant, OK
Nursing
Kiamichi Technology Center -
Talihina
Talihina, OK
Business And Office Managment:
Business Administration And
Management
Kiamichi Technology Center -
Talihina
Talihina, OK
*******@******.***
Calera, OK 74730
Education And Training
Choctaw Nation - Case Manager Emergency Services
Durant, OK
12/2023 - Current
Dibble Public Schools - Substitute Teacher, K-5
Dibble, OK
08/2020 - 05/2023
NAJA - Administrative Assistant
Norman, OK
04/2012 - 08/2012
Choctaw Nation Agricultural Department - Office Assistant Hugo, OK
12/2010 - 02/2012
Kimberly Rice
Experience
• Assisted individuals with eligibility for available benefits. Maintained logs and electronic client records following department and agency policies for effective monitoring.
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Adhered to ethical principles and standards to protect clients' confidential information.
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• Provided referrals to other community resources. Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
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• Provided notes and reports on school day activities to primary teacher. Created classroom environment conducive to learning and appropriate to student maturity and interests.
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Prepared, administered and graded tests and assignments to evaluate student progress.
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Provided secretarial and office management support while building cooperative working relationships.
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• Maintained accurate department and customer records.
• Inventoried and ordered supplies for office.
• Scheduled appointments, meetings and events for management staff. Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
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Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
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Monitored calendars and scheduled appointments based on availability and established load limits.
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Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
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Walmart - Customer Service Manager
Hugo, OK
11/2009 - 01/2011
Choctaw Nation - Office Assistant
Talihina, OK
11/1997 - 09/2008
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Coordinated travel arrangements for staff members, including making reservations for flights or hotels.
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Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
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• Answered phone calls and welcomed visitors to office. Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
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Conducted training and offered staff development opportunities to decrease process lags.
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• Provided exceptional customer service to ensure customer satisfaction. Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
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• Answered phone calls and welcomed visitors to office. Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
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Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
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Coordinated travel arrangements for staff members, including making reservations for flights or hotels.
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Summary
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