RAMONA GARCIA 405-***-****

**** ** **** **, ******** City, 73135 ad3ao8@r.postjobfree.com

Professional Profile

Assistant capable of handling a wide range of functions and consistently producing top-quality work. Proactive,

"take-charge" professional with over a decade of success providing administrative support. Work effectively in a fast-paced environment and consistently prioritize tasks and meet deadlines. Excellent interpersonal skills, initiative, attention to detail, and follow-through skills. Professional Experience

McBride Clinic Physicians Oklahoma City, OK

04/2003- 08/2011

Manager/Assistant

Responsibilities:

● Supervise secretarial/ Front Office staff

● Facilitate the performance of employees by expertly anticipating and attending to office and management tasks

● Train front desk employees

● Facilitate the performance of employees by expertly anticipating and attending to office and management tasks

● Maintains exclusive control over the Director’s appointments by receiving and screening calls and visitors.

● Maintains Director’s appointment calendar with complete authority for commitments of time. Handles incoming correspondence for the Director.

● Follows up on projects resulting from conferences to ensure that internal office tasks and schedules are met.

● Billing/Coding

● Submit for any medical necessity or appeal for type of denial

● Request authorizations for Work comp surgeries or admissions

● Payment Posting

● Follow up of receipt of payment

● Insurance collection and denials

● Schedule Therapists appointments

● Provided administrative support and helped manage 23 staff members

● Train team members on voicemail, computer system, and software programs.

● Established and maintained excellent working relationships with patients and employees.

● Prepare and maintain departmental information, including timesheets

● Perform a variety of managerial and administrative functions to implement the clinic programs, policies, and procedures.

Surgical Specialist Of Oklahoma, Oklahoma City, OK 10/2002- 04/2003

Receptionist/ Payment Poster

Responsibilities:

● Schedule Appointments

● Billing/ Coding

● Posting of Payments

● Daily Reports

● Answer Heavy Phones

● Provided administrative support

● Prepare Charts

● Performs as a confidant in handling information and documents which flow through the office

● Handles incoming correspondence

● Ability to identify day-to-day administrative needs, plan and accomplish tasks, and make decisions with only broad and general guidance.

● Filing

● Performs basic and routine tasks in support of the branch under the general direction of the manager

Skills

● Microsoft Word

● Microsoft Excel

● Microsoft Outlook

● Medical Manager

● Medic

● Intergy

References are available upon request.

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