LD Laurie Dunn

Fort Worth, TX ***** 580-***-****

ad3any@r.postjobfree.com

PROFESSIONAL

SUMMARY

Experienced customer service, sales professional offering demonstrated track record of success in setting up and finalizing sales agreements. Detail-oriented, organized, positive and self-motivated professional able to build and strengthen relationships. Prepared to offer expertise to dynamic, fast-paced position with opportunity to make lasting impacts on company success. SKILLS Communication

Client relationship management

Time management

Patience

Problem solving

Open House Management

Buyer and Seller Representation

Customer Satisfaction

MLS Data Entry and Maintenance

Property Showing

Property Tours

Home Tours

Client Needs Assessment

Interior Staging

WORK HISTORY REAL ESTATE PROFESSIONAL 10/2020 to CURRENT Platinum Realty LLC Edmond, OK

Coordinated appointments to show marketed properties. Generated leads for sales and rental properties through cold calls and referrals.

Wrote listings detailing and professionally highlighting property features to increase sales chances.

Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.

Prepared homes for client arrivals during open house events and established signage and wayfinding aids.

SALES MANAGER/STORE MANAGER 04/2000 to 10/2011

Cells-U-More/ US Cellular

Monitored and implemented corporate programs, leading store to rank among top performers in sales territory-wide.

Supported all sales team members to drive growth and development. Fostered relationships with customers to expand customer base and enhance loyalty and retention.

Contacted customers via phone and email to explore connections, offer services and cement relationships.

Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues. Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth. SECRETARY 10/2011 to 08/2018

KD Services Inc.

Kept office equipment functional and supplies well-stocked to promote efficient operations.

Established clear and consistent administrative procedures to minimize errors and avoidable delays.

Maintained organized filing system of paper and electronic documents. MAIL CARRIER 01/1999 to 04/2000

United States post office

Sold stamps and money orders to mail customers along daily route. Routed all classes of mail in sequence of delivery along established route. Obtained receipts for registered and certain insured mail. Assisted customers in receiving oversized parcels by carrying items inside. Gathered mail and packages from mailboxes on foot and by vehicle on designated route.

REAL ESTATE AGENT 07/2018 to 10/2020

Coldwell Banker Oklahoma City, OK

Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.

Communicated with clients to understand property needs and preferences. Maintained connections with clients to encourage repeat business and referrals.

Negotiated, facilitated and managed real estate transactions. Developed and maintained relationships with clients through networking, postcards and cold calling.

Wrote listings detailing and professionally highlighting property features to increase sales chances.

Marketed and sold property for clients by hosting open houses and advertising online and in print.

Represented buyers and sellers of developed and undeveloped properties. EDUCATION High School Diploma

Marlow High School, Marlow, OK

Caldwell Banker Real Estate School, Edmond, OK

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