Education

Skills

UX/UI designer with * years of experience in designing new website functionalities and prototyping. Designing cutting edge application, UI design, user research, user interfaces, wireframes, and prototypes skilled in web and front-end development with expertise in prototype tools, creating detailed visual reports and strengthening partnership with stakeholders, peers, colleagues. I bring great experience and knowledge with a history of working in the creative marketing & advertising industry. AT&T - Senior UX/UI designer

July 2017 - December 2023 New York, NY

• Redesigned core website interface, improving user session time. UX designer to touch points across AT&T's product and service offerings, resulting in a 20%decrease in customer support issues and 35% increase in overall customer satisfaction scores.

• Designed and implemented a new user interface for a mobile application, resulting in a 30% increase in user engagement and a 25% increase in app downloads.

• Collaborated with product managers, developers, content strategists, user researchers, usability testing and business teams to launch Apple's latest Iconic devices that generated increase sales revenue each year.

• Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences, resulting in a 25% improvement in conversion rates. DIRECTV - UX designer

June 2013 - July 2017 New York, NY

• Coordinate with the lead art director to create various graphics and promotions to design that supports the company objectives, product vision, and pushing user satisfaction levels to 65%.

• Content across the web, user research, mobile, iOS, Android and OTT platforms. Prototyping in Figma and delivering production-ready design assets for UI teams.

• Visual design effectively with UX/UI design team in creating the consumer-friendly interface update which saw a 35% increase in consumer usage.

• Collaborate with creative team (Product managers, Development team, UX designers, Content Design, QA & UAT) and key stakeholders. HBO - UX/UI designer

November 2010 - April 2013 New York, NY

• Refined and enhanced existing designs and all digital imagery to fit various formats for HBO Max platforms, ensuing in a 20% faster response time and improved image quality.

• Launched HBO streaming platform, establishing new brand, UI and image standards across devices. Adapting workflows to support new streaming services requiring 2K monthly images.

• Responsible for creating all mobile UI design components within Figma Libraries & Design System, optimized for alignment with iOS & Android, wide range of devices.

• Internal creative reviews with full UX/Dev team to ensure that design meets both business objectives and end-user expectations.

Story Worldwide - Digital designer

January 2008 - February 2010 New York, NY

• Build and layout multiple UI elements across different formats, visual designs on each platform to ensure brand consistency, received a 65% satisfaction rating.

• Specialized in designing magazine covers, spreads, conference materials, and marketing collateral. Ohio State University

Bachelor of Fine Arts in Graphic Design

UX Design UI Design Prototyping Figma Sketch

Adobe XD Photoshop Illustrator InDesign Wireframing Animation After Effects Cinema 4D HTML CSS

Microsoft Teams InVision Powerpoint Keynote

New York, NY

917-***-****

ad3amw@r.postjobfree.com

linkedin.com/in/ken-bae/

behance.net/kbgraphic03b1

Ken Bae

Senior UX/UI Designer

Summary

Experience