Annita Kalapurackal Deepak

E-Mail: ad3alz@r.postjobfree.com

Contact No: +1-859-***-****

Executive Synopsis

10+ Years of extensive experience in Software Quality Assurance from reputed organizations.

Excellent understanding of Software Development Life Cycle and Test Methodologies.

Hands on Manual/Automation Testing experience in different client-server and web-based applications.

Experience testing in multiple domains like Real Estate Transaction, Health Care,Supply Chain and Athletic Management System.

Proficiency in analyzing Functional Requirement Specification (FRS) and System Design Specifications (SDS).

Experience working on software methodologies Agile/Scrum & Waterfall.

Experience in designing and developing TDD and BDD frameworks.

Well versed in API testing using Postman.

Hands on experience in Automation testing using Selenium, System testing, Integration Testing, Backend/database testing, Front end Functionality Testing, Website testing and mobile testing(manual).

Excessively involved in leading and driving QA manual, automation, and release QA Management effort for multiple projects

Experience in estimating Test effort, creating and executing Test cases based on functional design specifications.

Track record of delivering results with deadlines and won few Client appreciation Awards.

Mentoring and training up junior and new staff.

Bachelor’s degree in information technology and good understanding and experience in programming

languages like Java and C#.

Strong hands-on experience in writing automation scripts using Selenium and IBM RFT tool.

Knowledge of test automation tools QTP and HP ALM.

Good team player with an ability to perform effectively and efficiently in a team and individually.

Expertise in recreating bugs and documenting them for the development team.

Experience in Testing and Maintaining large-scale applications in different domains and proficient in QA

Methodologies.

Expertise in IBM Tools like Rational Functional Tester/RFT(Automation tool) and Rational Quality Manager/RQM(Quality Management tool)/Rational Clear Quest/Rational Requisite Pro

Experience in test management tools Azure DevOps, Microsoft Test Manager, QA Planner, Jira, Bug Tracker, Quality Centre (HP ALM)

Experience in HTML, SQL, VB Script, C# and Core Java Concepts.

Well versed in UNIX commands.

Ability to learn new technologies and challenging concepts quickly and implement them.

Outstanding analytical, decision-making, and problem-solving skills.

Skills

Testing Techniques: Black-box Testing, Automation Testing, GUI, Unit Testing, Integration, Regression, Back-end, Functional, Smoke, White-box Testing, Ad-hoc testing and Re-testing.

Programming languages: Java, C#, Pro *C, C, HTML, Developer 2000

Databases: Oracle 10.6, SQL Server 2019, Azure Cosmos DB

Operating System: Windows, UNIX

API Testing Tools: Swagger, Postman, SOAP UI

Quality Management Tools: Azure DevOps, Microsoft Test Manager, RQM 3.1, QA Planner, HP ALM 11.0

Bug Tracking Tools: DevOps, HP ALM 11.52, Lotus Notes, Jira, Bug Tracker

IDE: Visual Studio, Eclipse

Test Automation Tools: Postman, Selenium WebDriver, SpecFlow, HP UFT, IBM RFT 8.2.1, QTP 11.0 (Intermediate level)

Education Details

Qualification

Professional Body / Institute

Year of Passing

Bachelors in Information technology

Cochin University Of Science and Technology, India with 78%

2000

Pre-University Course

Mahatma Gandhi University, India with 83%

1996

SSLC

State Board Kerala with 93%

1994

Employment Details

ServiceLink, 1400 Cherrington Pkwy, Moon Township, PA 15109

(03/2014 – 03/2023)

Job title: Sr.QA Engineer/QA Lead

Company Description: ServiceLink is a proven service provider for every stage in real estate lending life cycle. Loan origination services which involve Title, Appraisal, Flood and Closing teams use web-based technology platform called EXOS for a seamless efficient workflow. ServiceLink is also a Industry leading provider of Mortgage Field Services which includes full range of Inspections, Preservation and REO Services.

Project Description:

Worked as a Manual Tester in multiple projects under Field Services like Inspections, Property Preservation and Vacant Property Registration

Worked as Sr. QA Engineer /QA Lead in multiple EXOS and Automation projects that includes Title, Close, Appraisal and Scheduling

Responsibilities:

Mentoring and performing End to End testing and automation testing for EXOS Integration.

Automating Web Applications and API’s using Selenium WebDriver with NUnit, NuGet and BDD using SpecFlow.

Leading Title team (both Offshore and Onsite) and representing the team for stakeholder meetings.

Managing Monthly Releases, Hotfixes, Production Issues and Patching efforts.

Working closely with Release Management team to facilitate daily deployments, track smoke testing, regression testing and post release validations.

Testing APIs via Postman. Have developed Postman Automation scripts as well to enhance API Tests.

Enhancing and optimizing Selenium Automation scripts to accommodate new features in portal.

Developing Page Object Model design patterns in framework and implementation of continuous integration, reporting, logging and managing builds.

Daily task planning based on Team Capacity based on Scrum.

Active participant in Sprint planning and responsible for finalizing the Story points based on the User Story.

Working with BAs to push the items into Sprint from Product Backlog based on the production priority.

Defect Reporting and closure of defects.

Closely working with both Organizational and Client Management teams on a daily basis.

Onboarding new team members.

Manual and Exploratory testing using Azure DevOps. Expert in debugging and recreating production issues.

Analyzing Data using SQL and Cosmos DB.

Test Reporting and Auditing.

Team Size: Varies with project.

Technologies used in the project: - Selenium, NUnit, C#, BDD with SpecFlow, Azure DevOps, Postman, Visual Studio, MSSQL, Azure Cosmos DB, Azure App Insights

Ciber Inc., 4 Smithfield St, Pittsburgh, PA 15222

(08/2012 – 02/2014)

Client: WellCare Health Plans Inc, Tampa, FL

Job title: Quality Assurance Analyst Sr.

Project Description: Wellcare Health Plans, Inc. based in Tampa, Florida serves approximately 2.7 million members nationwide, is a provider for managed care services for government sponsored health care programs focusing on Medicaid, Medicare and HIX. The company offers a range of health plans for families, children and the aged, blind and disabled as well as prescription drug plan.

Worked as Sr. QA Analyst in different Health Care Projects using Test management Tool HP ALM 11.5

Played a key role in Care Connects testing– Care Connects is a customizable customer service designed to guide customer service representatives through pre-defined call flows and capable of being integrated with multiple databases.

Estimated test effort, lead several modules and divided work among a team of 8 members, train new/junior members, developed and executed test cases, worked with Test data Management (TDM) team for data, track deployments using TFS and track defects and metrics in ALM.

Validated LIS/LEP (low Income Subsidy/Late Enrollment Penalty) and MPWR (Monthly Premium Withhold report) data file from CMS and verify if the data is populated correctly into the PARADIGM.

Involved in the testing of HIX (Obamacare) Projects.

Reviewed Flow and scripting documents, BRD’s, FSD’s and TSD’s, created and executed test cases.

Interacted with BSA’s and developers to clarify the requirements.

Performed regression testing.

Defect Reporting and closure of defects.

Attended and Organized daily status calls.

Coordinate User Acceptance Testing with key business users.

Created and executed automated Test Scripts for Care Connects application using QTP 11

Webservices Testing using SOAPUI 4.0.1

Backend Testing for validating JSON Objects and PDF Files

Team Size: Varies with project.

Technologies used in the project: - HP ALM 11.5,Toad for Oracle 10.6,Toad for Data Analyst 2.7,PL/SQL developer, SnagIt 10,Microsoft TFS 2012,Microsoft Visio, SOAPUI 4.0.1,Backend Testing using Oracle

Client: HighMark Inc, Pittsburgh, PA

Job title: Automation Test Analyst.

Project Description: Highmark is a non-profit healthcare company based in Pittsburgh and is the largest health insurer in Pennsylvania and in West Virginia. TQO Automation team deals with creation and execution of scripts that run functional test cases in various Highmark domains and report test results from release to release.

Worked as an Automation Test Analyst in different projects using IBM's Rational Functional Tester Automation tool.

Involved in analyzing manual scripts and identifying the scope for automation.

Expertise in Rational Quality Management Tool 3.1(RQM).

Created new test scripts and modified existing scripts in RFT using Java.

Created scripts for Web based Applications as well as Mainframe applications for different Claims projects.

Performed testing for new functionality.

Performed regression testing.

Executed existing test scripts and modified the scripts as per the requirement.

Reported defects to the BA.

Involved in reviews and team meetings to understand the requirements.

Automation Team Size: 18

Technologies used in the project: -Rational Functional Tester 8.2, Oracle, Rational Quality Manager, Harvest CA SCM, and Requisite Pro

QA Analyst (02/2012- 08/2012)

Software Specialists Inc, Cranberry, PA 16066

Client: HighSchoolSports.net, Bridgeville, PA

Project Description: HightSchoolSports.net is the nation’s leading internet site devoted to high school sports. The company has over 7,000 schools subscribing to Schedule Star athletic management system that feeds HighSchoolSports.net. The content for each school includes the most up to date and accurate schedules for all sports at all levels which is supplied by the Athletic Director on a daily basis.HighSChoolSports.net is also an exclusive publisher of sports team rating and related brackets.

Involved in manual testing and bug tracking for all areas of HighSchoolSports.net and Schedule Star Portal Pages using Bug Tracker and Jira.

Performed testing in different environments and browsers.

Executed test cases for HHS2 Mobile and reported bugs.

Developed test cases built on functional design specifications for HHS2 using QA Planner.

Involved in reviews and team meetings to understand requirements.

Participated in Live Conference calls and tested website on live.

Testing techniques used in the project are Black-box Testing, Smoke Testing, Adhoc Testing and User Interface Testing.

QA Team Size: 4

Software Engineer (08/2002 – 12/2002)

Infosys Technologies pvt Ltd, Bangalore, India.

Client: Gap Inc, Cincinnati, OH

Project Description: RGTI WMS is a real time warehouse management system used in Gap Incs distribution centers. It automates all the processes taking place in the warehouse, right from receiving purchase orders to sending out the trailers.

Involved in the small module development and testing of enhancements for WMS.

Performed unit testing and integration testing of the developed modules.

Did code reviews and test case reviews.

Involved in walkthroughs and inspection meetings to understand user requirements.

Participated in developing and executing test-cases built on high-leveled and detailed design.

Created and modified test data.

Wrote SQL queries to test whether the database is updated with proper values.

Performed manual testing, constraints verification testing, and the functional testing.

Performed black-box as well as white-box testing and reported bugs.

Performed Recreating Bugs, Analysis & Fixing.

Contributed in regular status meetings to state any bugs, problems and risks.

Team Size: 24

Technologies used in the project: - C, Pro * C, Oracle, UNIX(HP),VSS

Software Engineer (01/2001 – 09/2001)

IBS Software Services (P) Ltd, Techno park, Trivandrum, India.

Client: Atraxis Group, Swiss Air

Project description: ‘axsOpscontrol’ was a re-engineering project in 3-tier architecture dealing with flight scheduling and operations. axsOpsControl has been developed in phases each building on the successful implementation of previous phase. The primary purpose of the project is to provide a tool for monitoring flight movements within the Swiss Air Network and to support decision making process during flight disruptions.

Underwent 1 month of extensive training in Oracle, Java & Rational Rose.

Involved in developing functional design documents and coding.

Performed unit testing on the developed modules.

Involved thorough knowledge of Oracle, Java and C as well as business rules set by IATA.

Evaluated Business and Systems Requirement documents.

Performed code reviews and walkthroughs.

Performed back-end testing using SQL queries.

Prepared test data for positive and negative testing.

Prepared test-cases for selected modules.

Performed black-box testing, adhoc testing, smoke testing and functional testing of an in-house application developed in Lotus Notes.

Team Size: 8

Technologies used in the project: -C, Java, Oracle, Ingres, UNIX (Sun OS), HTML, Lotus Notes, VSS

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