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Customer Service Call Center

Location:
Douglasville, GA
Posted:
February 01, 2024

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Resume:

Madison George

Marietta, GA *****

ad3alb@r.postjobfree.com

+1-404-***-****

• An achiever who is able to handle multiple assignments under tight deadlines.

• Regarded by peers and supervisors as the “go to” for tough assignments.

• A proven team player with superior communication and organizational Authorized to work in the US for any employer

Work Experience

Lead Server

Applebee’s - Smyrna, GA

July 2021 to Present

Greet customers.

Take orders.

Serve food and drinks.

Buss tables.

Cash out/Cash handling.

Remain on my feet the entire shift.

Lead Sales Associate

Dollar General - Austell, GA

September 2020 to February 2021

Operating cash registers/collecting cash from customers. Stock merchandise, rotate shelves.

Open and close store.

Complete weekly in-store surveys.

Shift Leader

McDonald’s - Marietta, GA

June 2019 to February 2021

New employee training.

Dealing with cash positions and bank deposits.

Purchasing supplies.

Management assisting.

Retail Associate

Know Style - Marietta, GA

July 2019 to October 2020

One on one customer service.

Work cash register and processing payments.

Attaining sales goals.

Upselling, increasing store sales.

Cleaning and restocking.

Call Center/ Customer Service

AT&T Call Center - Kennesaw, GA

November 2018 to June 2019

Cohere with the call scripts.

Recognize the needs of customers.

Explain and simplify information.

Research every subject/issue.

Provide solutions.

Receptionist

DLS Cleaning - Mableton, GA

May 2018 to November 2018

Answering/ making phone calls.

Processing mail and emails.

Making copies.

Sending faxes.

Filing documents.

Cashier

Culver’s - Lexington, KY

August 2016 to March 2017

Take food and drink orders.

Receive payment from customers.

Education

2 years

Georgia Gwinnett College - Lawrenceville, GA

August 2018 to Present

Diploma

Alan C. Pope High School - Marietta, GA

August 2014 to May 2017

Skills

• Customer Service

• Cash Handling

• Sales

• Microsoft Word

• Organizational Skills

• Data Entry

• Front Desk



Contact this candidate