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Customer Service Department Manager

Location:
Addison, WI
Posted:
February 01, 2024

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Resume:

Addison, AL ***** 256-***-**** ad3akx@r.postjobfree.com

JIMMY ROGERS

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. PROFESSIONAL

SUMMARY

SKILLS ● Customer Satisfaction

Mechanical Test

Equipment

● Personnel Records

● Maintain Test Equipment

● Equipment Safety

METER CALIBRATION AND REPAIR TECHNICHIAN 08/2023 to Current Southeast LP, Boaz, AL

PROPANE DEPARTMENT MANAGER 05/2015 to 08/2023

Holstongases, Decatur Al

WORK HISTORY

● Diagnosed, repaired and calibrated Name, Name and Name devices.

● Managed informational database and processing of returns.

● Maintained compliance with environmental standards.

● Visited customer locations to complete assignments. Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

● Communicated with managers of other departments to maintain transparency. Created and enforced department policies, procedures and standards to establish productivity and quality.

Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

● Evaluated employee performance and conveyed constructive feedback to improve skills. Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

New Hope High School, New Hope, AL

05/1991

EDUCATION



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