Lewis E. Warner Jr.

**** ******** *****

Owings Mills, MD 21117

(410) 258 – 0217

ad3ajw@r.postjobfree.com

CAREER SUMMARY

• 20+ years Management experience with extensive Logistics, Project Management and Customer Service background

• Develops, coordinates and implements programs that motivate a service force to improve the organization while meeting all primary objectives

• Ability to communicate effectively both orally and in writing with subordinates, peers and superiors to resolve issues and concerns

• SCI Security Clearance

PROFESSIONAL EXPERIENCE

Area Manager

Amazon, Edgewood, MD 4/2020 to Present

• Part of the launch team for a new warehouse that quickly became the benchmark for warehouses in the region where other managers were sent to get hands on experience for their duties

• Single handedly devised, implemented, and ran a weekly and monthly contest amongst Associates contributing to a 67% productivity for the entire building

• Drove 33% Pick & Stage rate improvement by effectively managing associates ToT and performing Takt Audits, thus pushing associates’ areas of improvement

• Implemented new procedures for the warehouse and spearheaded training for associates Comcast Technician

Xfinity, Baltimore, MD 2/2018 to 3/2020

• Maintained cable systems by installing, repairing, programming and upgrading cable infrastructure

• Performed major and minor preventive maintenance and repairs by troubleshooting cabling system issues

• Understood, adhered to, and promoted environmental, health and safety policies

• Operated vehicles, hand tools, power tools, ladders, leakage detection devices, and test equipment Logistics Readiness Squadron Commander

175th LRS Warfield Air National Guard, Baltimore, MD 11/2012 to 9/2015

• Commanded and directed the 175th LRS to include distribution management, materiel management, contingency operations, fuels management, airlift operations, aerial port operations, vehicle management and plans/programs logistics support for wartime requirements

• Supported federal and state contingency response efforts as directed by Wing Emergency Operations Center

• Performed long-term planning and organizational development necessary to accomplish logistical objectives in support of expeditionary and base support missions

• Responsible for organizing, training & equipping the installation deployment machine to include the Deployment Control Center, Personnel Deployment Function & Cargo Deployment function when activated

Aerial Port Officer-In-Charge

8th Expeditionary Air Mobility Squadron, Al Udeid AB, Qatar 8/2011 to 2/2012

• Commanded 140+ Airmen at the largest Air Mobility Command aerial port in the Air Forces Central Command theater

• Managed the movement of 65,000 passengers and 63,000 tons of cargo on 3,300 missions while maintaining a 99 percent transportation departure reliability rate

• Spearheaded German highline dock repair team visit resulting in 50 % increase capacity & a $300K savings

• Safety focused; Refined processes, coordinated yard hazard fix resulting in 66% reduction in mishaps Installation Deployment Officer

175th LRS Warfield Air National Guard, Baltimore, MD 5/2006 to 11/2012

• Acted for the Wing Commander in directing, controlling, coordinating and executing deployments & exercises

• Established a local deployment training and education program to ensure the “Deployment Machine” is properly trained

• Chaired the Deployment Process Working Group and disseminates pertinent information contributing to flawlessly executed deployments and exercises

• Led the processing of 322 personnel and 327 weapons for deployment with 0 discrepancies contributing to the unit’s 100% success rating

Fuels/Procedures & Accountability Officer

175th LRS Warfield Air National Guard, Baltimore, MD 1/2005 to 5/2006

• Officer-In-Charge (OIC) of 95 Air/Army personnel in Joint Deployment for “Operation Hurricane Rita” and managed a housing facility for over 1,000 troops in Louisiana

• Served as Air Liaison Officer for Maryland Joint Operation Control Center and Transportation OIC for Operation Raven Wedge managing a Base Shuttle Program

• Directed fuels management operations such as environmental compliance, inventory management of ground and aviation fuels

• Developed and presented briefings to Bosnian Government Officials about the Emergency Relief efforts practiced in the United States

Logistics Readiness/Distribution Officer

175th LRS Warfield Air National Guard, Baltimore, MD 7/2002 to 1/2005

• Combat Operations Support Flight OIC; Supervised LRS Customer Service Representatives (CSR’s), which provides logistical support for A-10 & C-130 Maintenance activities

• Material Storage and Distribution Flight OIC; Supervised the mobility bags, weapons, & desert clothing issue sections, which ensured readiness for over 1700 Unit Type Codes (UTC) within 29 PAS Codes

• Transportation Flight OIC; Managed vehicle analysis, operations, & maintenance for all 175th Wing vehicles

• Managed approximately 18.2 thousand National Stock Number details and ensured overall Cumulative Inventory Accuracy rate of 97.9%; well above the standard of 90% Customer Service Manager

IKEA Contact Center, Baltimore, MD 4/2000 to 3/2005

• Advised all level of management of situations regarding Human Resources services and responsible for interviewing, hiring, and placement of staff

• Managed labor and employee relations, compensation and benefits, and organization restructuring

• Responsible for handling Presidential and Corporate escalated calls while managing a 25-member team

• Effectively planned work and carried out assignments and made immediate decisions to improve service quality

EDUCATION

Bachelor of Science Degree Business Management Stevenson University Associate of Arts Degree Business Administration Stevenson University

Strong References – Gladly Provided

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