LATRINA BENNETT

SKILLS

Critical thinking

Judgment and Decision Making

Active Listening

Quality Control

Active Learning

Customer and Personal Service

Production and Processing

Clerical

Strong Word and Excel skills

WORK EXPERIENCE

Redvision Systems, Inc. October 2012 – April 2017

Search Support Specialist

Build reports

Data entry

Proofread

Type commitments

Assist clients with special requests

Search title documents online

Train employees

ACS / Xerox August 2004 – April 2010

Transaction Processor

Entered all A/P and expense reports

Indexed & scanned documents

Compiled QC Reports

Metro One August 2001- May 2004

411 Operator

Answered over a thousand incoming 411 calls per day

Handled and resolved customer requests and complaints

Entered customer information and call resolution information into system

Kalmus & Associates 1997 - 1999

Receptionist/Payroll Assistant

Operated a multi-lined switchboard.

Greeted customers at the front desk, singed in guest.

Worked with Human Resources department with payroll processing of payroll

oEntered employee’s hours and calculated vacation hours into computer

Generated weekly reports

EDUCATION

Western Illinois University

1986 to 1989

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