Keynan Crenshaw

334-***-**** ad3ajc@r.postjobfree.com

CAREER OBJECTIVE

Goal-driven, highly motivated business professional eager to apply six years of combined knowledge and skills to compliment an Accounting team. Can work efficiently in both individual and team capacities, leveraging seasoned work ethics to quickly adapt to different processes and drive company objectives. Resourceful with a passion for growth and efficiency to meet and exceed any company goals and increase service value. EXPERIENCE

QTC Management, Inc. San Antonio, TX

QA SPECIALIST

September 2021-Present

• Communicates with physician and/or physician’s office to facilitate timely completion of medical assessment reports. • Reviews medical assessment reports to ensure that all quality criteria are met in an objective and timely manner. • Ensures that all questions have been answered thoroughly in each report.

• Verifies accuracy and consistency of facts in the report including but not limited to names, dates, claimed conditions, and demographic information.

• Ensures that each report meets standards of format and professional appearance in accordance with applicable standards. • Ensures inclusion of supporting clinical citations where appropriate.

• Communicates with the physician as required to correct noted deficiencies, as permitted by jurisdiction, and with a comprehensive audit trail to maintain complete objectivity.

• Ensures that each report includes appropriate attestations and/or disclaimers for the jurisdiction and that each report is signed and dated with appropriate physician credentials.

• Facilitates completion of follow up reports such as addenda and clarifications, as necessary.

• Participates in ongoing educational and/or training activities as required.

• Perform other duties and responsibilities as assigned. Better Path Financial San Antonio, TX

FINANCIAL CONSULTANT

January 2021-September 2021

• Provided financial guidance to clients by assessing their credit and debt situation, creating a budget plan, and recommending strategies for reducing debt.

• Assessed the impact of economic conditions on existing accounts.

• Analyzed customer statements and provided recommendations that would benefit their financial situation. • Compiled data from various sources such as bank statements, tax returns, credit reports., in order to create detailed financial profiles for each client.

• Focused on learning new skills and staying updated with industry changes.

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Analyzed client’s credit reports and identified errors or inaccuracies that could be disputed or corrected. United States Air Force San Antonio, TX

HEALTH ADMINISTRATOR TECH

February 2017-January 2021

• Supervised the consult process and ensured continuity of care by validating Third Party Collections and clinic documentation. • Unified the medical wing records by centralizing 196 thousand charts for three different medical treatment facilities. • Reduced records requests by 50% and winning group team of the year.

• Facilitated the Air Force’s largest records audit of 20,000 charts, recovering 348 missing records, exceeding the Air Force standard by eight percent.

• Managed AFMS digital pilot and directed a process improvement for the dermatology clinic by converting 10 thousand paper records and seven million digital artifacts to electronic copies for three-thousand active-duty service members. • Responded to a medical health records mishap and secured 22 boxes of patient charts.

• Collaborated with clinical staff to ensure timely completion of tasks and adherence to departmental policies. • Gained experience in data entry and patient registration through daily use of electronic health record systems. • Assisted in scheduling appointments and other administrative tasks to ensure efficient operations of the office. • Maintained filing systems for patient records, ensuring accuracy and confidentiality of sensitive information. EDUCATION

Jacksonville State University Jacksonville, AL

Completed coursework towards Business Management degree. Strayer University

Associates Degree in Arts in Accounting

December 2023

SKILLS

• Healthcare Administrator

• Operations Management

• Relationship

Management • Technical

Proficiencies • Business

Acumen

• Regulations/Policies

• Change

Management •

Customer Service

• Program Management

VOLUNTEER

• Process

Improvement • Project

Leadership • Data

Analysis

• Computer Networking

• Strategic Planning •

Project Management •

Management

• Budgeting

• Business

Development • Team

Management •

Microsoft Office •

Microsoft Project •

Microsoft SharePoint •

Client relations expert

MENTOR VOLUNTEER, San Antonio, TX

Public City Schools, March 2022-Present

• Supported and encouraged positive behavior changes among participants.

• Built relationships of trust through consistent follow up with mentor and mentee pairs.

• Utilized problem solving and organizational skills to manage multiple tasks simultaneously.

• Assisted with events, activities, and programs to drive outreach initiatives.

334-***-**** ad3ajc@r.postjobfree.com San Antonio, TX 78254

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