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Customer Service Leasing Consultant

Location:
Norcross, GA
Posted:
February 01, 2024

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Resume:

JESSICA BASCO

Saint Johns, FL *****

ad3aj5@r.postjobfree.com

+1-904-***-****

Seeks to challenging position in Administration office with room for growth and professional development.

Authorized to work in the US for any employer

Work Experience

Assistant/Leasing

RAM - Jacksonville, FL

August 2022 to Present

Greeted clients, showed apartments, and prepared leases. Responded to requests and scheduled appointments for property showings. Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Distributed and followed up on tenant renewal notices. Resolved conflicts between tenants regarding noise, encroachments and parking. Leasing Consultant/Administration

Lecalir Group

April 2021 to Present

Lease Documents

Move in - Move out Inspections

Future residents touring

Administration office

Customer service experience of 20yrs

Legal documents

Top seller of leclair

Leasing Specialist

PAC - Jacksonville, FL

March 2023 to November 2023

Touring future residents

Handling of money

Documents for confidential information

Entrada and excel files

Marketing Manager

Leasing Specialist

US Navy Housing - Manama

February 2011 to July 2016

Customer Relations

Lease agreement knowledge between landlord and renter Experience filing, answering phones, coping, printing, multi- tasker Conducted tours for potential tenants and answered any questions Typing Lease agreement

Signing of lease agreement

Handled customer complaints personally

Created staff schedules in response to community needs Maintained accurate and updated websites and printed materials Drafted lease for tenant and landlord

Fully abstracted all leases and entered all pertinent information into the management system Touring future residents to new area and new potential homes. Assistant Property Manager

WRH Realty - Jacksonville, FL

July 2009 to March 2010

AMSI knowledge and AMSI training of new employees

Blue Moon capability for leases agreements and recertification Knowledge of income restriction deadlines

Maintain tax credit documents and calculation

Post rent and bank deposit at a accurate time

Urgency or letters of delinquency

Administrative experience

Work orders input on a Onesite Program daily

Prospects phone call backs organized daily

Answering incoming calls of high quantity

Filing, coping, scanning

Shared computers maintained

Collected and kept careful records of rental payments. Leasing consultant/Assistant Manager

Bonaventure Management Company - Chesapeake, VA

July 2005 to October 2007

Onesite knowledge for all Bonaventure Properties

Blue Moon capable for leases and renewals input

Move-in inspection and move-out inspections for deposit refund Post rents for rent and deposits for future and residing residents Administrative experience

Market survey reports weekly on competition properties in area Maintain make ready boards for future residents

Work well with management and prospects.

Accounting Clerk/Administration

Exchange - Italy, TX

January 2003 to September 2004

Expertly maintained accounts payable records

Completed project procedures and audit controls

Developed and maintained capital project files

Worked accurately and efficiently in fast paced environment Processed computerized accounts with Excel and MS Word Prepared routine entries and posted financial transactions. Leasing Consultant/Administration

Lincoln Property Company - Jacksonville, FL

April 1999 to April 2000

Developed and maintain reports on weekly market

Composed legal documents between Lincoln property and residents Collaborated meetings with clients to determine current and future needs Worked efficiently in a fast paced environment

Solid managerial and administrative experience

Consistently entrusted with large sums of money

Touring new clients new homes daily.

Leasing Consultant/Manager

Amico - Jacksonville, FL

May 1997 to August 1999

Provided customer relations with proved ability to diffuse angry customers and accurately assess customer needs

Managed daily sales activity

Touring potential new homes to future residents

New construction lease ups

Weekly market surveys done accurately

Achieved sales objectives on regular basis.

Leasing Consultant/Administration

Pinnacle Realty Company - Jacksonville, FL

March 1996 to April 1997

Supervised and trained employees in daily job responsibilities Provided training to develop and enhance customer relations Handled customer complaints personally to verify they were properly handled Conducted apartment tours for potential tenants and answered any questions Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends

Created staff schedules in response to community needs Taught, promoted and enforced safe work practices among on-site staff. Leasing Consultant/Administration

Pinnacle Realty Company, Pinnacle Property Company - Jacksonville, FL April 1996 to March 1997

Supervised and trained employees in daily job responsibilities Provided training to develop and enhance quality customer relations Collected and kept careful records of rental payments Conducted apartment tours for potential tenants

Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.

Veterinary Assistant/Receptionist

Banfield - Jacksonville, FL

June 1993 to September 1995

Clerical duties filing printer copies register/dealing money Customer service

Vaccinations

Dog handling, grooming

Bath duties

Sales

Cashier Experience, Money Handler, Customer Service, Administration/ Receptionist/Teacher

NAF5, Child Development Center - Rota, Cádiz provincia Coordinated appointment schedules and resolved scheduling conflicts for five managers Designed and assembled welcome documents for new clients Designed comprehensive filing system, reliably filed and retrieved confidential records Proved skill in leading teams, building consensus and motivating other to reach their fullest potential Cleaning classrooms through out day

Teaching toddlers to share, learn daily activities, motor skills, reading and writing, languages School base activities and learning sessions

Training modules of 13 certificates of completion. Education

Spanish, business

Rota Community College

2002

Sandalwood High School - Jacksonville, FL

1996

Skills

• Sales and Marketing 20 years Office manager experience Customer Service 20 years Customer service (10 Conventional properties and Tax credit March 2009 Multi-family property management Exceeds sales Child development goals March 2001 HUD Properties Certified child development certificate Lead follow up Certifications and Licenses Skilled multi-tasker Honest and ethical Fair Housing Certification Team player Onesite Program February 2017 to Present Property Leasing Secret Clearance Pet Grooming Assessments Accounts Payable Customer service fit

• Expert Dog Handling October 2020 Animal Care Measures the traits that are important for success Veterinary Technician Experience for customer service roles Fair Housing Regulations Full results: Expert Veterinary Assistant (2 years) Work motivation

• Highly Proficient Pet Care (2 years) Level of motivation and discipline applied toward Time management Customer focus & orientation Microsoft Excel Responding to customer situations with Supervising experience sensitivity English Rent Collection Microsoft Word Local and State Laws Event Planning Property Marketing Accounts Receivable Model Property Preparation Clerical Experience Cash Handling Toddler Care Fair Housing Policies Dog Training Leasing Terms and Specifications Sales Lease Renewals Computer Skills Sales Techniques Administrative experience Monthly Fee and Payment Collection Microsoft Office Tenant Screening Yardi & rent cafe Dispute Handling OneSite Rental Pricing Strategies Leadership Sales and Marketing Aptitude Childcare Clerical Support Data entry Phone and Email Etiquette Property Showing Market Tracking

• Yardi

• Property management

• Fair Housing regulations

• Hospitality

• Marketing

• Sales



Contact this candidate