BRANDON C TOBIN

Brooklyn, NY • 248-***-****

ad3ais@r.postjobfree.com

website

In the ever-evolving realm of hospitality, I advocate for a strategic approach, emphasizing understanding over sheer effort. Success hinges on grasping client needs and meeting expectations. Combining strategy, analysis, and creativity, I offer a distinctive perspective to enhance customer experiences through innovation. EXPERIENCES

Gran Blanco Venice/ Los Angeles/ 2022 - 2023

Restaurant Manager (September 2022 – December 2023)

• Overall responsibility for directing daily operations of restaurant

• Compliance with company standards in all areas of service, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management and team building.

• Managed and recruited staff

• Oversaw day to day procedures for restaurant to ensure customer satisfaction Herman-Scheer/ Los Angeles/ 2022 - 2023

Studio Manager (February 2022 - July 2023)

• Oversaw daily studio operations and coordinated project timelines efficiently

• Allocated tasks and resources, overseeing budgets and controlling expenses

• Managed client communications, ensuring satisfaction and promptly addressing concerns

• Enforced high standards for deliverables and conducted reviews for enhancement Miss Jones and lolok Events/ NYC/ 2017 - 2020

Co-Founder, Event Organizer, Creative Strategy, Photographer, Social (June 2017 – February 2020)

• Programmed and executed monthly parties for hospitality groups including, Gitano Group, Hoxton Hotels, and the Made Hotel in New York City

• Programming included booking DJ talent, live performances, and securing outside partnerships with other hospitality vendors in addition to managing venue staff

• Captured all photos and developed content to drive event attendance and promotion of both parties on social media

(Instagram and Facebook) and listings on sites, such as Eventbrite and Resident Advisor La Palapa/ NYC/ 2017 - 2019

Restaurant Manager (April 2017 – November 2019)

• Established a top performing team of bartenders, wait and door staff

• Administered a full recruiting cycle, including interviewing and training employees

• Identified areas for improvement and implemented better practices for a staff of 20 employees

• Responsible for customer relations and handling special requests

• Strengthened control and guaranteed compliance with the New York health and safety regulations Crosby Street Hotel/ NYC 2013 - 2015 James Hotel/ NYC 2011 - 2013 Front Desk Agent

• Communicated with customers online, phone and in-person for room reservations

• Ensured a positive guest experienced administered a wide range of functions

• Welcomed guest’s during check-in

• Distributed room keys and explained hotels amenities and on property offerings

• Served as an extension to VIP guest services, working with the hotels Public Relations and Influencer Marketing teams to ensure best experience for VIP’s

Freelance Photographer/ Chicago/ Los Angeles/ NYC/ 2011 - Present Groupon, Samsung, FOX, Ralph Lauren, BFA Photographer

• Create images using the appropriate props, backdrops and lighting

• Photographed weddings, large scale corporate events, fashion and award shows

• Communicate with clients to prepare for photoshoot accordingly

• Attention to detail and technical skills to photograph high profile events for brands, venues, restaurants and galleries

• Worked with international brands such as American Express, X-Games, MLB and Amnesty International

• Gained experience in working in a team environment, assisting internationally known photographers with lighting, styling and editing of photos for major publications TECHNOLOGY & SKILLS

Microsoft Office / Resy / Toast / Open Table / SquareSpace / Square / Adobe Photoshop / Adobe Lightroom / Capture One Fluent in: English

EDUCATION

Columbia College Chicago, Chicago IL

B.A. Photography

References available upon request

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