Richard N Curry Denver, CO

Cell: 972-***-**** ad3agx@r.postjobfree.com https://www.linkedin.com/in/richardncurry/

Experienced and dependable customer success professional with a strong record in enhancing business efficiency through exceptional customer service, effective communication, and comprehensive support in sales, event coordination, inventory, and project management. Tech-savvy, adaptable, and innovative, consistently driving process improvements.

Core Competencies: Sales, Procurement, Data Analysis, IT Solutions, Account and Customer Relationship Management. Skilled in Operations Analysis, Process Management, Reporting, & Event Management. Proficient In IT Specialization, Workstation Support, Identity Access Management, Business Analysis, Inventory Management, Compliance, and Policy Implementation.

Technology Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), both iOS Mac and PC Windows Systems, Google Apps, and Microsoft Active Directory. Experienced in using CRM Systems, Canva, and Support Ticketing Systems. Capable of audio-visual setup, basic Photoshop, basic SEO, and using LinkedIn & Instagram.

EXPERIENCE

ACE HARDWARE - TARAMAC 05/2023-10/2023

Sales Representative, Denver, CO

Deliver outstanding daily assistance to customers by locating products and/or services.

Manage inventory and transactions daily, demonstrating a proven record of increasing sales revenue.

CHERRY CREEK SCHOOL DISTRICT 10/2022–05/2023

Elevation Campus - Technology Support Professional (9-month term)

Deliver tech support for 320 students and 40 staff, manage assets, and repair computer equipment.

Manage hardware/software maintenance, application installations, and inventory.

Resolve hardware, software, and network issues.

Create user-friendly computer guides.

Contribute to technology projects and perform additional related tasks as required.

GREYSTONE TECHNOLOGY 12/2021–08/2022

IT Procurement Specialist, Denver, CO

Oversee procurement lifecycle, from quoting to shipment tracking.

Generate cost-effective quotes and ensure successful order delivery.

Foster relationships with vendors, clients, and partners.

Team up with internal groups to enhance client support.

Expand procurement engagements to boost Greystone sales.

UNIVERSITY OF COLORADO – DENVER CAMPUS 08/2021–12/2021

Office of Financial Aid and Scholarships, Denver, CO (Temp)

Manage and maintain office technology assets, provide IT support, and manage administrative tasks for a large office and campus for ~80 employees and a campus of ~8600 students.

Function as a key liaison between scholarship donors and Financial Aid, resolving issues related to checks.

Develop comprehensive training guides and job aids to facilitate employee onboarding and role-specific tasks.

ACE HARDWARE 03/2019-8/2021

Sales Representative, Denver, CO

Improve customer satisfaction by delivering outstanding assistance in finding products and services.

Drive sales growth by effectively managing inventory and accurately overseeing 25-30 transactions each day.

CENTURYLINK 10/2017–04/2018

Support Technician, Broomfield, CO (Contractor)

Deliver phone support to 15-20 customers daily, resolving technical issues with telecommunication services.

Identify and escalate complex tickets as required to ensure exceptional customer service.

UNIVERSITY OF COLORADO – DENVER CAMPUS – SYSTEM OFFICE 06/2016–03/2017

IT Coordinator, Denver, CO

Collaborate with IT managers to identify and eliminate duplicate student records, reducing management projects. Administer and maintain security access for admissions office employees, ensuring smooth daily operations. Provide support for hardware and software issues, manage office supply inventory, and replace faulty technology as needed.

Student IT Intern, Denver, CO 07/2015-12/2015

Consolidate and streamline data collection processes to eliminate duplicate student data, thereby reducing storage requirements.

UNIVERSITY OF TEXAS AT AUSTIN – ATHLETIC 08/2013–06/2016

Student Athletic Equipment Manager

For three years at the University of Texas, served as a Student Athletic Equipment Manager in a Division I Athletic program, providing support to a diverse set of student-athletes, maintaining, and issuing equipment, assisting coaching and facility staff with daily operations, and serving as a team lead for Gatorade sponsorship and Camp Coach for two summers.

Professional Development

Education: Bachelor of Science, Education (Kinesiology), University of Texas at Austin

Major: Sports Management Minor: Business Administration

Certifications: American Red Cross CPR-AED-First Aid 02/2017-10/2020

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