Kimberly Shiffman, SHRM-CP

*** ****** ****, **********, ** 30009

Mobile: 770-***-****

ad3agu@r.postjobfree.com

https://www.linkedin.com/in/kimberlyshiffman/

Professional Summary

Human Resource Business Partner with 20-plus years’ experience developing strategic initiatives, ensuring compliance with state and federal laws, and fostering high-performance teams. Experienced in developing, implementing, and monitoring policies and procedures to drive organizational goals. Extremely adept at cross-functional collaboration, change management, developing interpersonal relationships, project management and continuous improvement models.

Highlights:

Provided essential leadership support for up to 2000 employees.

Championed business and HR operational excellence, with expertise in talent acquisition, employee selection, training, mentoring, promotion, and collaboration to provide actionable insights ensure growth and development.

Highly proficient in compliance with local, state, and national employment laws, EEO, DEI, and HR policies.

Experienced in providing key decision makers with talent pipeline reports, industry insights, and recruiting/sales campaign updates.

Trained and mentored staff in compliance and Center of Excellence in operations, talent acquisition, selection, risk management, business development, employment coaching performance improvement

Successfully resolved EEOC conflicts and potential legal proceedings, mitigated $1,075,000 in potential worker’s compensation costs.

Trusted Advisor to C-level and Senior Executives, ensuring ongoing communication and alignment with staffing and hiring demands.

Collaborated with counsel to develop strategic plans to assess legal risks and implement solutions to ensure firms financial and legal well-being.

Software: ADP Workforce Now, QuickBooks, E verify, LinkedIn, indeed, Zip Recruiter, Glassdoor, and PeopleSoft

CRM: Zoho CRM, Salesforce, Greenhouse CRM, Bullhorn

ATS: BambooHR, Greenhouse, Workday Recruiting, Workable, ApplicantPro

EXPERIENCE:

SHIFTECH- VP Talent Acquisition Aug. 2022 – Jan. 2024

Executive search firm for medical, engineering, technical, manufacturing and distribution sectors

Overseeing and directing HR and Recruiting activities in the following areas:

Developing and ensuring processes and systems are in place to effectively manage all aspects of human resources workforce strategies and departments, including employee engagement, recruiting, employing diversity, equity and inclusion concepts, oversight and audits of employee onboarding, employee relations, recognition, performance reviews, performance improvement plans, employee engagement development programs, mentoring and leadership development.

Meeting regularly with other Executive and expanded management team members to develop policies, solve existing and anticipated organizational problems, and develop/maintain a strategic plan for the controlled growth, expansion, and/or development of programs and sites.

Actively monitoring HRIS data tracking to ensure accuracy of benefits, rewards, and relevant human resource data in compliance with laws and regulations.

Overseeing the development of job descriptions, measuring work quality and effort using objective analysis, calibration and 360-degree feedback.

Auditing performance review process including wage and salary administration and benchmarking.

Providing firsthand strategic input, insight, and advice on people-related issues: talent management, employee relations, coaching, development, compensation, conflict management, organizational development, and training.

Structuring a concise plan to build branch operations starting with analysis of current staff, creating a strategic plan for full audit of job descriptions, recruiting, onboarding, training, safety initiatives, stay interviews, performance improvement and exit interviews.

MKN Enterprises - VP Human Capital (new market start up) Jan. 2010- July 2022

Firm specialized in retained and contract searches and consulting (medical, technical, call center, distribution, manufacturing, and hospitality sectors)

Scaled from new start company to over $3,500,000 in revenue.

Managed a sales and operations team while concurrently launching an HR dept.

Established, monitored, and executed safety practices and procedures for both internal and external clients.

Managed a team responsible for payroll administration- $30,000,000 weekly.

Implemented and executed a comprehensive workplace safety and risk management program resulting in

a significant reduction in workers’ compensation claims.

Creative Staffing: VP HR - Jan. 2000- Dec. 2009

Firm specialized in: Staffing for medical offices, call centers, law offices, IT, manufacturing & distribution centers, hospitality (country clubs and hotels)

Launched new market, achieving $15,000,000 in revenue before a successful sale and exit.

Negotiated HRIS, payroll, health benefits, real estate contracts, major equipment lease, workers compensation.

Diversified company presence by establishing a 2nd branch dedicated exclusively to HR for a 1500 employee call center.

Westaff: Southeast Regional Vice President June 1990- Oct. 1999

Firm specialized in contract staffing in manufacturing, on site operations, call centers, technical, engineering, and financial sectors

Progressed through 11 positions, starting as an outside sales representative, and rising to Regional VP.

Increased revenue from $17,000,000 to over $47,000,000 (176% increase).

Demonstrated commitment to employee safety by deciding to discontinue partnerships with clients who were identified as unsafe and posed potential safety and health risks to employees.

Opened 13 new offices in Southeast while hitting 7 records for new start up profitability.

Led 3 underperforming offices to profitability (Norcross, Orlando, Atlanta midtown).

Led team to uncover Department of Defense IT positions, obtain secret clearance and hire 30 IT specialists for EDS (Electronic Data Systems).

Mentored and trained 3 area vice presidents.

Received Presidents awards and regional awards for the highest FTE/GP in the United States.

EDUCATION AND CREDENTIALS:

Bachelor’s degree in business administration

Western Connecticut State University, 1990

Continuing courses and education:

Data Analytics of Diversity, Inclusion, and Well-being- December 2023

HRCI - October 2023 Alchemizing HR: Corporate Civic Engagement

LinkedIn courses: Unconscious Bias, Talent Management, Productive Leadership

AI, Cybersecurity, E-Verify 2023 and ADP Workforce Now

Certifications:

SHRM-CP January 2024

WBENC (National Women-Owned Businesses)- (Creative Staffing)

Real Estate License - Georgia #422556 (4/22/2023-11/30/26)

Board of Directors (Sales and Membership Director) Johns Creek Art Center

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