Customer Service Administrative Assistant

Angelina Willars

**** ******* ***. **** *****, Texas 76110

**********@*****.*** 817-***-****

Professional Experience:

• Repay - Real Time Electronic Payments, Fort Worth, TX 2022 - Current

• Global Risk Solutions, Inc./Tailored Adjustment Services, Colleyville, TX 2018 to 2021

• Spartan Printing - Arlington, TX

2004 to 2018

• Service Info Systems - Haltom City, TX

1993 to 2001

• Lewis Label Products - Fort Worth, TX

1985 to 1991

Summary of Qualifications:

• I’m in the Customer Service position where I answer calls and assist Merchants with any card processing information.

• I have held my position as an Administrative Assistant with Tailored Adjustment Services. Since 2018.

• In my position with GRS formally Tailored Adjustment Services. PCS Administrative Client Liaison 2021 – Présent. I answered calls from the Insurance companies and provide information they’re requesting. I input new claims from the dispatch list provided from a manager. I upload priors in our Germania portal for our adjusters.

• I was in Printing for over 30 years. I organized designs, preparing files for brochures, posters, letterheads, business cards & envelopes etc. I still enjoy doing this type of work as a hobby. I was ready for a change in my career.

• I had the opportunity to take office classes at The Ladder Alliance in 2018 - Ft. Worth, TX. They provided Business English, Microsoft 2016, Customer Service, E-mail Functionality, Etc. I did receive certificates. Core Competencies:

• Customer Service

• Self-Control

• Ability to handle any situation

• Focus

• High volume calls

Experience Focal Points:

• Provide and maintain support for the office.

• Greet visitors

• Concentration

• Communication

• Phone Etiquette

Contact this candidate