AW

ALAYSHIA WHITE

ad3aed@r.postjobfree.com 704-***-**** Statesville, NC 28677

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Allscripts EMR

X-Ray and EKG machinery

Anatomy & Physiology

Injections and Medication Administration

Phlebotomy

Urinalysis

Collect Routine Specimens

Record Input Output

Vital Signs

Medical Terminology

Electronic Health Records

Medical Office Administration Problem Solving &

Detailed Oriented

Pharmacology Lab

History & Patient Care/Safety

Assisting with and Preparing Worksheets for DOT

Physical Exams and I-693 Immigration Medical Exams Microsoft Office

Excel

Outlook

Powerpoint

OneNote

Google Drive

Docs

Sheets

Slides

Writing and Research Skills

Data Entry

File Management

Scheduling

Time Management

Schedule Management

Verbal and Written Communication

Office Administration

Organization Skills

Positive and Professional

Strategic Planning

Multi-Line Telephone Skills

Office Management

Bookkeeping

Project Coordination

Michigan State Adult Home Care Detroit,

Michigan

Home Health Aide

01/2011 - 12/2023

Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.

Organized and administered medications on schedules to alleviate symptoms and improve quality of life.

Changed bed linens and maintained a clean living environment for the client's safety.

Managed patient transportation and appointment scheduling. Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.

Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Checked patients' pulse, temperature and respiration. Assisted clients with proper exercises and rehabilitation. Summary

Skills

Experience

Improved patient outlook and daily living through compassionate care. Tracked and reported clients' progress based on observations and conversations.

Northeast Macomb Medical Urgent Care

Clinton Twp, MI

Medical Assistant/Assistant Office

Manager/Receptionist

08/2019 - 06/2023

Conducted insurance verification and pre-certification and pre-authorization functions.

Organized patient charts before each day's clinic sessions began. Handled general office duties to support administrative staff during peak hours.

Verified appointment times with patients, preparing charts, pre-admission and consent forms.

Registered new patients into practice management software program accurately entering demographic information.

Labeled and completed lab requisitions using ICD and CPT coding. Organized charts, documents and supplies to maintain team productivity. Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Educated patients on healthcare topics such as nutrition and disease prevention methods.

Positioned patients properly during examination or treatment for comfort and safety.

Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

Kept facility stocked with necessary supplies, equipment and instruments. Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Assisted back office patient processes to reduce office wait times. Prepared treatment rooms for patient examinations. Measured vital signs and took medical histories to prepare patients for examination.

Performed preliminary physical tests to accurately record results in patient history summary.

Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.

Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Cleaned and maintained medical equipment following procedures and standards.

Communicated with pharmacies for prescription refills on behalf of supervising physician.

Administered injections, medications and treatments as directed by the physician.

Administered medications under physician's supervision. Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Provided assistance to medical staff in performing minor surgical procedures.

Maplecrest Urgent Care Sterling Heights,

MI

Receptionist

05/2022 - 03/2023

Greeted and directed visitors to appropriate personnel and answered average of 50- 70 calls and emails daily.

Scheduled and confirmed appointments.

Maintained client accounts by obtaining, recording and updating personal and financial information.

Performed data entry tasks into various computer systems accurately and promptly.

Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules. Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary. Sorted invoices for accounting department by date stamping and filing by vendor code.

Maintained daily calendars, set appointments with clients and planned daily office events.

Updated daily log book with information about visitors entering the premises.

Oversaw office inventory by restocking supplies and submitting purchase orders.

Prepared welcome packages for new hires containing relevant paperwork and other important details.

Coordinated pick-up and delivery of express mail services. Answered and directed incoming calls using multi-line telephone system. Used company badging system to create badges for new employees and visitors.

Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Get Well Urgent Care Madison Heights,

Michigan

Medical Assistant Externship

06/2019 - 07/2019

Documented notes during patient visits.

Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse. Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Prepared treatment rooms for patient examinations. Cleaned and maintained medical equipment following procedures and standards.

Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.

Explained treatment procedures and physicians' instructions. Inspected equipment to ensure proper working order prior to use on patients.

Educated patients on healthcare topics such as nutrition and disease prevention methods.

Processed orders for medical supplies and lab equipment. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Registered new patients into practice management software program accurately entering demographic information.

White-C.T.H Community Training Home

Warren, Michigan

Home Health Care Provider

01/2009 - 01/2019

Interacted with patients through games and fun activities to boost mood and improve overall memory.

Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.

Maintained updated records and safeguarded patient privacy in accordance with HIPAA.

Managed supplies inventory by ordering necessary items when needed. Provided patients and families with emotional support and instruction. Cared for disabled children or children with sick or disabled parents. Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Supervised medication administration, personal hygiene and other activities of daily living.

Checked patients' pulse, temperature and respiration. Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Coordinated transportation services for medical appointments or other errands.

Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.

Maintained clean and well-organized environment for client happiness and safety.

Assessed patient conditions by monitoring vital signs and tracking changes in health status.

Responded promptly to all inquiries from supervisors or clients regarding home health services rendered.

Performed light housekeeping tasks related to the safety of the patient's environment.

Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.

Prepared patients for both routine tests and complicated surgeries. Participated in continuing education programs relevant to home health care provision.

St. Joseph's Nursing Rehab Center

Hamtramck, Michigan

Certified Nurses Assistant

01/2016 - 01/2018

Answered patient call signals and signal lights to determine patients' needs.

Attended educational programs designed to enhance job performance skills.

Maintained an accurate record of patient care documentation in accordance with departmental policies.

Safeguarded patient privacy with strict adherence to HIPAA protocols. Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Encouraged patient involvement in their own healthcare decisions whenever possible.

Demonstrated knowledge of infection control practices while providing direct patient care.

Exhibited compassionate care and communication regarding issues surrounding death and dying.

Provided emotional support for patients during difficult times. Communicated with patients to determine feelings, need for assistance or social and emotional support.

Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.

Supplied, collected and emptied patient bedpans on frequent basis. Collected vital signs such as temperature, blood pressure, pulse rate, and respiration rate.

Turned and repositioned bedridden patients to prevent bedsores. Observed patients for physical or behavioral symptoms of distress and reported them to RNs immediately.

Assisted with ambulation using a gait belt when necessary. Assisted residents with bathing and dressing to promote personal hygiene. Helped residents walk with or without self-help devices. Assisted with lifting patients to move on or off beds, examination tables and surgical tables.

Planned and served meals and snacks to patients according to prescribed diets.

Shaved and draped patients to prepare for surgery, treatment or examination.

Supported non-ambulatory residents in range of motion exercises. Cleaned and sanitized patient rooms and equipment according to established procedures.

Macomb-Oakland Regional Center Clinton Township, MI CPR/First Aid, Bloodborne Pathogens, HIPAA, OSHA training 01/2022

Dorsey Schools Madison Heights, MI

Medical Assistant Program

01/2019

Dorsey Schools Madison Heights, MI

Patient Care Technician Certificate

01/2017

Michigan Health Institute Southfield, MI

Nursing Assistant Certificate

01/2016

Director's list (GPA of 3.5 – 4.0), 2017

Certificate of Competencies in:, 2017

Education and Training

Honors Awards

Contact this candidate