Operations Management Cedar Rapids
Resume:
Randy McDermott
Operations Management
**************@*****.***
**** ****** *** *********, **, 52804
CAREER OBJECTIVE
Hard-working professional with 20 years of experience and a proven knowledge of productivity improvement, environmental health and safety, and efficiency improvement. Aiming to leverage my skills to successfully fill the Operations Management role at your company.
PROFESSIONAL EXPERIENCE
Area Cluster Terminal Manager ( Rock Island, Cedar Rapids, Dubuque)
YRC Freight, Rock Island, IL / Jul 2019 – Present
Coordinate all activities of operations to obtain optimum use of equipment, facilities and personnel at three facilities in Rock Island, Cedar Rapids, and Dubuque
Manage the facilities hiring process by hiring the best qualified applicants and by ensuring compliance with company and government regulations. Select, train, motivate, and discipline all terminal employees
Review and analyze expenditure, financial, and operations reports to determine requirements for increasing profits and improving processes. Prepare facility budgets and monitor monthly variance
Facilitate education and training programs to motivate employees to improve performance and the quality of work processes
Partner with sales to develop a strategy that promotes strategic business growth, customer retention, customer satisfaction/ confidence, and improve customer relations through the effective presentation of our services and the development of partnerships
Champion of safety- provide a safe and efficient working environment for employees and public by ensuring compliance with company and government safety regulations
Operations Superintendent
YRC Freight, Rock Island, IL / Nov 2003 – Present
Direct and coordinate terminal operations, linehaul, and P@D staff engaged in providing innovative transportation solutions
Lead and manage all activities related to the functioning of the service center in order to meet and exceed customer expectations and to achieve facility and company goals for revenue, growth, safety improvements, and service
Ensure necessary resources are available to provide maximum efficiencies, developmental improvements, and safe operating procedures
Lead and implement Lean Manufacturing principles
Facilitate education and training to motivate and improve safety, performance, and quality of work processes
Maintain communication with union leaders, workforce, sales, and senior managements to ensure coordination of efforts
Operations Manager
Roadway Express, Rock Island, IL / Jun 1999 – Present
Oversee dock and P@D operations at a regional service center with a local cartage of 200 plus union employees and a team of 16 supervisors
Develop bids to manpower needs to match tonnage levels and ensure production and total cost control measures are met to provide optimal operations performance
Provide career development paths and performance appraisals for front line supervision
Responsible for providing guidance and issuing discipline to meet expected performance metrics
Safety trainer lead for all company and government regulations
EDUCATION
Austin Peay State University
B.S. Applied Psychology (Dec 1992)
Muscatine Community College
A.A. Management (May 1990)
ADDITIONAL SKILLS
Communication-Conveys information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message while actively listening others
Collaboration-works cooperatively with others to help the team achieve its goals by establishing trust and building relationships
Work Standards- Sets high standards of performance through leading by example, assuming responsibility for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
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