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Medical Assistant Technical Support

Location:
Richmond, VA
Posted:
February 02, 2024

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Resume:

Ashley McNeil

Dumfries, VA *****

ad3a97@r.postjobfree.com

+1-703-***-****

• A rigorous, task driven professional with substantial experience in Accounting, Data Entry, CNA, MA, PCA, HHA, Dermatologist Technician, Certified Lash Tech and Office Manager Certified, and Parts Management, Effective Positive Customer Service Skill set, Time Management Control Along with numerous dynamic and motivated marketing professional with a proven record of generating and building relationships, managing projects from concept to completion, entrepreneur, designing educational strategies, and coaching individuals to success. Work Experience

Technical Support Representative

Randstad - Remote

January 2023 to Present

• Troubleshooting technical issues.

• Diagnosing and repairing faults.

• Resolving network issues.

• Installing and configuring hardware and software.

• Speaking to customers to quickly get to the root of their problem.

• Providing technical support identifying, investigating, and resolving users problems with computer software and hardwarefor problems.

• Maintaining composure and a positive attitude during difficult situations.

• Ensured that all issues are attended to immediately and courteously Medical Assistant

Prosperity Primary Care - Fairfax, VA

August 2022 to Present

• This is a part time position that I started while working at USDP Dermatology Associates.

• Cleaning exam Rooms.

• Taking phone calls from patients.

• Assisting Doctor as needed.

• Administering B-12 Shots

• Check patient records.

• Helping patients keep up to date with there health and doctor’s appointments.

• Sending out prescriptions to the pharmacy.

Dermatology Medical Assistant

U.S. Dermatology Partners - Centreville, VA

January 2022 to June 2023

• Clinical and diagnostic skills.

• Communication skills.

• Excellent attention to detail.

• Organizational skills.

• Problem-solving skills.

• HIPPA Compliance.

• Medication dispensing.

• Prepare patients for examination and treatment

• Assist the physician with procedures such as biopsies, cryotherapy, and laser treatments

• Measure and record vital signs

• Administer injections and medications

• Prepare and maintain medical records

• Schedule appointments and maintain patient flow

• Assist with patient education and counseling.

• Collected specimens from patients for laboratory analysis following physician’s orders and established specimen labeling requirements per hospital policy.

• Prepared patients for procedures such as skin biopsy and cryotherapy using proper aseptic technique according to hospital guidelines.

• Collected specimens from patients for laboratory analysis following physician’s orders and established specimen labeling requirements per hospital policy. Medical Assistant

Northern Hematology & Oncology - Woodbridge, VA

January 2020 to December 2022

• Responsibilities also include preparing the patients for examination by performing preliminary physical tests, taking blood pressure, weight, temperature, and reporting patient history summary.

• Assisting Follow up patients.

• Assisting New Patient’s.

• Assisting Lab Work Order’s.

• Assisting Biopsy Procedures.

Medical Assistant

NOVA Patient Care - Woodbridge, VA

February 2018 to January 2020

• Responsible for Rooming Patient’s

• Recording Vital Signs

• Assisting provider’s With Procedures

• Verifying Health Insurance

• Verifying the Patients Pharmacy.

• Taking the Patient’s Vital’s.

• Administrative Duties

• Checking patient’s in an Collecting Copay’s.

• Scheduling Follow up Appointment’s with the Patient.

• Instructing patient’s an Family’s with before an after surgery care. CNA - Certified Nursing Assistant

The Cardiac Connection Home Health Care - Glen Allen, VA January 2014 to December 2018

1. Patient care. ...

2. Infection control. ...

3. Safety and rehabilitation. ...

4. Administrative skills. ...

5. Knowledge of medical terminology. ...

6. Proper hygiene. ...

7. Positioning, transferring, and moving patients. . 8. Recording vital signs and measurements.

Accounting Manager

Tyson Floors - Sterling, VA

December 2012 to November 2018

• Manage a computerize database for large client orders while executing planning responsibilities and controlling company inventory.

• Process bi-weekly payroll using ADP for 200+ employees and go through change over of third party processors.

• Upload participant and employer contributions after each payroll run, prepare ACH wire for funds and reconcile payroll.

• Process payroll for all employees (ADP), administer new hire packets, process and follow-up on medical insurance.

Surgical Medical Assistant

Virginia Vein Care - McLean, VA

January 2016 to January 2018

• Assisted several prominent local surgeons on a variety of surgical procedures.

• Responsible for sterilizing all surgical equipment before and after a procedure.

• Responsible for taking care of cleaning up a surgical room when a procedure was over.

• Responsible for making sure that all of the necessary surgical instruments were available to a surgeon prior to a procedure.

• Assisted in cleaning and sterilizing a surgical room prior to and after each procedure.

• Often assisted prominent surgeons in emergency situations no matter the time of day or night.

CNA - Certified Nursing Assistant

Companion Extraordinaire Nursing Network, Inc. - Richmond, VA November 2013 to February 2017

• Grooming and bathing patients with low mobility.

• Preparing each patient with medical equipment and bathroom needs.

• Helping patients eat and take medications.

• Making sure they have regular meals and proper medication dosages.

• Monitoring vitals and patient behavior and reporting them to the nursing. Medical Assistant

Newport Beach Recovery Center - Newport Beach, CA

January 2012 to November 2014

• Scheduling and appointment setting.

• Electronic health records (EHRs)

• Assist In Medical Procedures.

Education

CCMA in Medical Assisting

XN-L Administration - Sysmex

November 2022 to Present

Medical Assistant in Medical Assisting

NHA - Remote

September 2018 to Present

College Degree

Cardiac Connection - Richmond, VA

January 2014 to November 2018

Skills

• Medical Coding

• QuickBooks

• Accounts Payable

• Customer service

• Insurance verification

• Vital signs

• EMR systems

• Patient Care

• Medical Office Experience

• Experience Administering Injections

• Phlebotomy

Certifications and Licenses

CNA

Certified Medical Assistant

State Tested Nursing Assistant

CPR Certification



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