Ashley R. Topps

678-***-**** ad3a7h@r.postjobfree.com Atlanta, GA

PROFILE

As a detail oriented leader with 7 years of experience in client relations, sales, and community service, I am dedicated to the needs of my clients and community to maintain a healthy relationship for the organization.

AREAS OF EXPERTISE

Strategic planning python Data Analytics Budget Management Relationship Building Change Management Creative Problem Solving Business Acumen Digitalization Microsoft office Data Visualization Coachability

EMPLOYMENT EXPERIENCE

Project Manager AnyHow Electrical Remote JUNE 2020- PRESENT

●Conduct comprehensive analysis of financial & economic data to make risk management decisions for residential and commercial electrical projects.

●Manage robust quality assurance programs while adhering to industry standards.This resulted in an increase in client satisfaction metrics.

● Execute strategic process improvements, driving efficiency gains and cost savings, solidifying the company's reputation for delivering high-quality services.

●Client relations

Event Coordinator, Marlam Conference center Atlanta, GA JANUARY 2017- APRIL 2020

●Implemented a client-centric approach, tailoring events to meet specific client desires and budget constraints, resulting in an increase in overall client satisfaction.

●Spearheaded the creation and execution of innovative sales programs for weddings and various events, leading to a notable 15% growth in revenue and a 25% increase in customer engagement within the first quarter of implementation.

●Orchestrated the supervision, recruitment, and training of employees. Additionally, conducted regular meetings with the owner, ensuring transparent communication and timely reporting.

LEADERSHIP EXPERIENCE & PROJECTS

Homeless Service Volunteer

Feed the Homeless Ministry -Atlanta, GA MARCH 2016- MARCH 2017

●Organize recruitment for volunteers and supporters.

●Design and executed field operations

●Provide service for people affected by calamity

Campaign Organizer

●Dawn Ortiz-Legg Campaign for California State Assembly NOVEMBER 2016 Interacted with potential supporters in hopes to gain their vote.

●Door to door campaigning to the public

●Ensured achievement of field goals through motivation of trained organizers

EDUCATION & CERTIFICATION

Bachelor of Psychology, University of West Georgia January 2016- May 2020

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