BRINDHA

PURUSHOTHAMAN

Senior QA Consultant

PROFILE

IT professional with 7+ years of

extensive experience in Software

Quality Assurance in Media,

Entertainment and eCommerce

domain. Proficient in functional testing

methodologies, with multiple years of

experience in testing Salesforce

Commerce Cloud (Demandware)

based e-commerce applications.

Involved in all phases of Software

Testing Life Cycle, Project

Management, Agile methodology.

Seeking a challenging position to utilize

proven testing, project management

and team management skills.

CONTACT

PHONE:

+1-540-***-****

EMAIL:

ad3a6g@r.postjobfree.com

SKILLS

Manual Testing, Team Leadership,

Quick Learner, Agile, Salesforce

Commerce Cloud Administration,

HTML, CSS, Jira, TFS, MS Office,

Functional Testing, System Integration

Testing, User Acceptance Testing, End

to End Testing, Ecommerce &

Microsites testing, Payment testing

(Credit cards, Gift cards, AfterPay Buy

Now Pay later).

EDUCATION

Bachelor of Engineering

2002- 2006

Electronics & Communication Engineering

CAREER HIGHLIGHTS

● Expertise in understanding Software requirement Specification and converting them to detailed test scenarios.

● Hands-on experience in Functional Testing, Integration Testing, User Acceptance Testing and End to End Testing.

● Good understanding of Salesforce Commerce Cloud

(Demandware) order process cycle.

● Working knowledge of order fulfillment process (SAP OMS).

● Proficient in test case design, execution and documentation, as well as collaborating with cross- functional teams to enhance the functionality and user experience.

● Supporting and testing multiple B2C eCommerce Sites and launching multiple gift card sites in a year.

● Experience in identifying and reporting bugs in Jira with detailed steps.

● Detail-oriented with a focus on identifying and resolving regression issues early in the development cycle.

● Core member of a team that successfully designed and delivered one of the earliest websites for a renowned musician

(Sean Paul).

CORE COMPETENCIES

Team Management - Website Testing - Support Activities Critical Thinking - Creative Questioning - Self-starter - Quick Learner Written/Verbal Skills - Excels Under Pressure - Detail oriented WORK EXPERIENCE

Profcon Inc - Senior QA Consultant

Client: Allergan

March 2021 – Current - United States

B2C Support and Web application testing

● Support existing web applications and engage in

test planning, creation and execution of test cases.

● Led the creation and maintenance of regression

test suites, ensuring the stability of SFCC

applications through iterative development cycles.

● Conducted thorough root cause analysis of any

regression issues identified during testing and

worked collaboratively with the development team

to implement timely fixes.

Launch new Customer-facing website.

● Successfully led the testing efforts for a new

customer-facing website, ensuring smooth and

error-free launch.

● Developed and executed detailed test cases,

focusing on key functionalities, user interfaces and compatibility across various types of web browsers and devices (Windows, IOS, Android).

Launching multiple Gift Card sites for promotional events

● Conducted end-to-end testing and successful

launch of dedicated gift card microsites tailored for Botox Day, Mother’s Day, Juvéderm day, Holiday

Gift card promotional events.

● Coordinated with cross-functional teams, including web developers and designers, to ensure timely

and flawless deployment of the microsites, thus

enabling customers to successfully purchase and

redeem gift cards specifically tailored for these

events.

Afterpay Enhancement

● Successfully implemented and executed end-to-

end testing and UAT for the integration of Afterpay payment method for SkinMedica site.

● Collaborated with development and product

teams to identify and resolve issues related to

Afterpay integration, ensuring a smooth user

experience.

● Created comprehensive test plans and test cases

specific to Afterpay integration, covering various scenarios such as successful payments,

cancellations, and refunds.

YouCam functionality testing

● Testing the functionality of YouCam, a popular

webcam software, by ensuring all the features work as intended, providing the user with seamless and

reliable experience.

● Thoroughly test the integration of YouCam

navigation flow and the accessibility features within the application.

● Testing the functionality of capturing video from mobile.

● Identify and execute defined UAT test cases based on user scenarios, functionalities, and requirements. Mobile E-Commerce testing

● Conducted rigorous mobile testing for all the

microsites, ensuring a smooth user experience

across various devices.

● Tested mobile responsiveness, touch interactions, and app performance to guarantee optimal

functionality for mobile users.

Cross- browser functionality testing

● Ensured cross-browser compatibility by conducting end-to-end testing on major web browsers,

guaranteeing a consistent and user-friendly

experience for customers.

Integration testing

● Verified data synchronization between SFCC

platforms and SAP systems.

Support End to End testing with new API changes

● Executed comprehensive end-to-end testing

procedures for 4 different microsites ensuring

seamless integration between Salesforce

Commerce Cloud and SAP system.

● Conducted thorough testing across the entire e-

commerce lifecycle, covering product browsing,

cart management, checkout processes, and

payment gateways.

Post launch analysis and evaluation

● Conducted post-launch analysis to evaluate the

success of Promotional sale events or the sprint

releases for improvement and optimization.

DXC Technologies – Quality Assurance Analyst

Client: Kaiser Permanente

Dec 2019– Sep 2021– United States

Redesign Performance Assessment Management System

(PAMS)

● The project was to redesign the Performance

Assessment Management System (PAMS) platform, for

the current PAMS users who access the site’s data for various local and regional operations related to service, access, incentive tracking, and provider performance, education. This project has the goal of allowing

increased reporting flexibility in accommodating future changes to the survey process and data uses and will address the client needs that have not been able to.

● Analyzed and reviewed System Requirements

Specification document to ensure testability and

identify discrepancies or errors in the functions, interface and performance of the system.

● Managed and scheduled all Manual test cases using Azure Devops.

Talentino Global – Quality Assurance Analyst

Client: Kaiser Permanente

Oct 2020 – Feb 2020– United States

Risk Adjustment SharePoint Tracker

● Updated and maintained the states of each Change Request for Risk Adjustment Portfolio team using

Microsoft SharePoint.

● Reviewing test execution cycles and validating results. Web Enabled MAPPS/ASQ (WEMA)

● The WEB Enabled MAAPS/ASQ website allows the

Members and Peers to take surveys that are currently delivered by mail in paper, to be taken on website using their desktop computer or mobile devices.

● Members and peers will be able to log on to their surveys by clicking the survey request link or remainder emails or entering the URL on the paper survey.

● Documented, Reported, and tracked the identified bugs using Quality Center

● Cross-browser testing in Google Chrome, IE, Edge and Firefox

● Performed Android mobile testing in Google chrome and Firefox.

Infosys – Software Engineer

June 2006 – Sept 2009– United States

Nike Shoes and Apparels

● Understanding the features requirements of online shopping experience, focusing on key functionalities such as product browsing, selection and checkout

process.

● Conducted in-depth testing for product customization, size, color selection and inventory management.

● Validated the website performed seamlessly on

different platforms and provided a positive overall experience.

● Reported issues using Jira and communicated with the development team to address the identified issues

ensuring optimal website performance.

Warner Music Group

● Involved in developing websites for its various artists, bands and labels.

● Utilized CSS for styling, and layout enhancements, contributing to an immersive and visually appealing user experience.

● Developed front end UI design using HTML and CSS for artist Sean Paul.

● Regularly updated and maintained website content, ensuring accuracy and relevance.

America OnLine International Portal

● Develop a website for AOL Bollywood Channel that includes multiple pages like Videos, Photos, News and Weather

● Involved in styling the UI using CSS and HTML based on the requirement provided by the Business team.

● Conducted in-depth testing of 18 blocks in the

Bollywood channel, where each block consisted of

various styling aspects like the order of the blocks to be displayed in the screen, the coloring, spacing for each block and the image sizes.

● Reported defects in MS Excel and ensured data is correctly reported in it when defect is resolved or closed.

ADD-ON EXPERIENCES

● Acquired hands-on experience in configuring

promotions and campaigns in Salesforce Commerce

Cloud environments, understanding user requirements, and executing test cases within the Salesforce.

● Hands on experience in SAP’s order fulfilment process like Shipping, Invoicing, payment settlement, order status publishing etc.

● Learning Salesforce Lightning Experience

Contact this candidate