JOHN DUROVEC

Certified Agile Scrum Master (CSM)

Mobile: 708-***-**** • ad3a1w@r.postjobfree.com http://www.linkedin.com/in/jdurovec

SUMMARY

Supply Chain and Information Technology professional with comprehensive project/program management, business process, business analysis and implementation. Demonstrated ability of managing multiple large projects from end to end using Waterfall/SDLC and Agile standard methodology. Identifies innovative technology and processes to meet changing market needs. A creative and innovative thinker who effectively solves tough business problems and delivers results. Recognized as a team player dedicated to managing and developing professionals to achieve personal and company goals.

Specialties: Project Management, Program Management, Supply Chain, Business Analysis, Business Process, Process Improvement, Digital Technology, Mobile Technology, Business Intelligence, Release Planning, Quality Assurance, Implementation, B2B and B2C solutions, Team Building, Technology Solutions, JIRA/TFS/ADO tools, Product Management, Waterfall/SDLC Methodology, Agile/Scrum Methodology, Amazon Web Service (AWS) Secure, Reliable, and Scalable App Hosting, Akamai Cloud and Content Delivery, Mobile Device Management (MDM) tool to Deploy Apps, Content and Security Policies, Mobile Strategy (Education, Treaining, Implemenetation, Go Live, Support

PROFESSIONAL EXPERIENCE

TATA Consulting Services (TCS) September 2014 to October 2023

Morgan Stanley

Senior Project Manager

November 2022 - October 2023

Senior Project Manager responsible for managing and implementing a Business Intelligence (Bl) platform.

•Engage with a third-party vendor and on shore/off shore resources to design and implement a BI solution

•Prepare and maintain project plans to lead and guide team activities.

oExcel and MS Project tool was used to assign resources to tasks and track schedule, cost, and scope.

•Communicate project status to Sr. Management and identify hurdles and resolved issues along the way.

• Work with the business to understand requirements and development to make sure these requirements are clearly understood.

•Communicate requirements to QA to make sure requirements are understood and a quality product is delivered

•Responsible for controlling scope, schedule and cost

•Managed project using both Agile and Waterfall Methodology or hybrid Agile/Waterfall Methodology

Stellantis

Senior Project Manager

June 2022-October 2022

Senior Project Manager responsible for managing and implementing a Business Intelligence (BI) platform.

•Engage with a third-party vendor and on shore/offshore resources to design and implement a BI solution

•Prepare and maintain project plans to lead and guide team activities.

oExcel and MS Project tools were used to assign resources to tasks and track schedule, cost, and scope.

•Communicate project status to Sr. Management and identify hurdles and resolved issues along the way.

• Work with the business to understand requirements and development to make sure these requirements are clearly understood.

•Communicate requirements to QA to make sure requirements are understood and a quality product is delivered.

•Responsible for controlling scope, schedule, and cost.

•Managed project using both Agile and Waterfall Methodology or hybrid Agile/Waterfall Methodology

Boeing

Senior Project Manager

August 2021 - June 2022

Senior project manager responsible for managing cross functional teams around the world to deliver quality projects.

• Lead cross functional teams to deliver a Mobile Device solution for the mechanics to improve their day-to-day workflow and efficiency.

•Lead cross functional teams to deliver an Operational Data Thread (ODTh) Business Intelligence (BI) platform

•Worked with a third-party vendor to collect data from several sources for the ODTh BI platform

•Managed projects using both Agile and Waterfall Methodology or hybrid Agile/Waterfall Methodology

•Prepare and maintain project plans in order to lead and guide team activities.

•Communicate project status to Sr. Management and identify hurdles and resolved issues along the way.

• Work with the business to understand requirements and development to make sure these requirements are clearly understood and delivered

•Used GitLab, TFS and ADO to document User Stories and Test cases to ensure all requirements are captured, tested, and implemented.

•Responsible for controlling scope, schedule and cost

Zimmer Biomet January 2021 - August 2021

Senior Project Manager

Senior project manager responsible for managing cross functional teams around the world to deliver quality projects.

•Lead cross functional teams to deliver a complicated critical SAP ERP company wide solution.

•Coordinated and managed the SAP technical aspect of this project along with the physical movement of the operations to a new Warehouse.

•Used Amazon Web Service (AWS) to lead daily scrum meetings to gain feedback from functional team leads to identify any issues and gage project deliverables were on target

•Lead teams from all areas of SAP modules of SD, PP, MM, EWM, Finance and abap

•Responsible for meeting team millstones reporting progress and gaining client sign off in order to control project budget

Cooper Tires December 2020 to January 2021

Senior Project Manager

Senior project manager responsible for managing cross functional teams to deliver quality projects.

•Provided input to project plans to lead and coordinate team activities.

•Documented user stories and quality assurance (QA) test plans

JetBlue Airlines April 2020 to November 2020

Senior Project Manager

Senior project manager responsible for managing cross functional teams to deliver an Airline Maintenance System.

•Analysis and design to replace the Airline Maintenance system.

•Prepared and maintained project plans to lead and coordinate team activities.

•Directed estimating, resource allocation, delivery dates, and milestones in order to track project progress.

• Gathered and controlled requirements and set expectations with good interpersonal and communication skills across the organization.

• Proactively controlled and communicated, scope, schedule, and cost to PMO and all levels both internally and externally to avoid any surprises during and at the end of the project.

United Airlines September 2014 to April 2020

Senior Project Manager

Senior project manager responsible for managing cross functional teams to deliver Mobile quality projects from concept to implementation (end to end).

- Projects managed:

•Network Operation Center (NOC) Predictive Tool

oThis tool provides the capability to adjust Operations/Network activities based on unanticipated events

•Pilot Mobile/Electronic Flight Bag (EFB) iPad app

oImplemented the Pilot Mobile/Electronic Flight Bag to all 12,000 United pilots that encompassed an iPad and imported flight information leveraging Amazon Web Services (AWS) network.

•Flight Attendant Operation Manuals (eFAOM) iPhone app

oImplemented a multi-million-dollar mobile handheld device program rollout to all 24,000 United flight attendants that encompasses an iPhone, token-based security and retiring the 200+ page paper manual which saves over 2 million a year in printing and paper.

oLeveraged Akami to distribute documents to 24,000 + users successfully around the worls

•Joint Collective Bargaining Agreement (JCBA) - Crew Planning Platform (CPP)

oThis project included the updated Flight Attendants union contract and systems that impacted bidding and assignment of monthly lines and trip trading.

•Apple iOS upgrades for both Flight Ops (FAs) and In Flight (Pilots)

o This project involved defining a process for testing iOS updates to ensure these iOS updates do not impact the FAs and Pilot apps.

•Leveraged Akamai to distribute documents to 24,000 Flight Attendants and 12,000 Pilots around the world securely and accurately.

•Release management of Flight Ops (FA) and In-Flight (Pilot) mobile apps

oThis project involved implementing updates to the FA and Pilot mobile apps which included testing, training and communication updates to the users

•Prepared and maintained project plans in order to lead and coordinate team activities.

oMS Project tool was used to assign resources to tasks and track schedule, cost and scope

•Directed estimating, resource allocation, delivery dates, and milestones in order to track project progress.

•Gathered and controlled requirements and set expectations with good interpersonal and communication skills across the organization.

•Proactively controlled and communicated, scope, schedule and cost to PMO and all levels of the organization both internally and externally to avoid any surprises during and at the end of the project.

•Managed several teams from On Shore, Near Shore and Off Shore to accomplish our goals and a successful Go Live

Nielsen

Global Product Solutions

January 2013 to June 2014

Senior Business Analyst

Senior Business Analyst responsible for gathering and verifying business requirements, analysis and design of information technology systems, business intelligence reporting and business process improvement. Also responsible for supporting project management, estimating projects and status updates using Waterfall methodology.

•Collecting and gaining sign off on business requirements for a system that collects consumer product home scan (UPC) data used to analyze consumer buying habits and market trends.

•Home scan information is much more accurate for identifying purchase behaviors, like repeat buyers of a given product/brand, market penetration of a product, retained, leaked and missed sales.

•Implementation of a new business requirements gathering process including requirements templates, identifying key stake holders, review process and sign off procedures.

•Documented procedures and steps to configure and set up new clients on the Master Data Management and Security application.

•Managed the activities of off shore resources by assigning manageable project tasks and deliverables and conducting daily status and working sessions during convenient times for both off shore and US resources.

•Business Analyst Activities on this project included identifying, analyzing and documenting business requirements and deliver work products throughout the project life cycle

•Documents created include User Requirement Specification (URS), System Requirements Specification (SRS),

Use Cases and Test Cases.

•Maintained project documents in the iShare document management repository.

• Effectively communicate with external clients and internal UX teams to deliver work flow, screen designs and GU interfaces.

•Understanding both technical designs and business requirements.

•Participate in daily stand-up meetings

PRICEW ATERHOUSECOOPERS LLP

Internal Firm Services.

January 2011 to August 2012

Principle Consultant

Provided consulting services to multiple internal clients focused on business analysis, business process, information technology, project management and systems implementation.

•Lead the business analysis for the implementation of a Firm Wide security project that standardized and consolidated all PwC offices on a single security system

•This included standardizing the card swipes, card readers and security controller panels.

• These projects also included moving all the individual office servers to a single master server at a centralized data center and install the Lenel Ongauard software on that server so all the offices will be using the same softer and the version. This will reduce the cost of maintaining several servers across the country and maintaining the software versions

•Business Analyst Activities on this project included identifying, analyzing and documenting business requirements and deliver work products throughout the project life cycle

•Documents created include User Requirement Specification (URS), System Requirements Specification (SRS), Use Case Workbook (UCW) and Use Cases (UC).

•Other job requirements were to ensure the recommended solution is commercial and competitive, understand the business requirements and translating them into specific software requirements

•Participate in daily stand-up meetings

GSl US September 2001 to December 2010

An ecommerce exchange that implements supply chain solutions for the CPG, Food, Beverage and Health Care industries.

Senior Manager (November 2007-December 2010)

Lead multiple teams including clients and internal resources in delivering complex projects for the CPG, Beverage, Food and Health Care industries, with the emphasis on customer satisfaction. Responsible for all phases of the project life cycle including QA/UAT testing with both Agile/Scrum and traditional Water Fall (SDLC) methodology.

•Gathered and controlled requirements and set expectations with good interpersonal and communication skills across the organization.

• Proactively controlled and communicated, scope, schedule and cost to PMO and all levels both internally and externally to avoid any surprises during or at the end of the project.

•Directed estimating, resource allocation, delivery dates, and milestones in order to track project progress.

•Prepared and maintained project plans in order to lead and coordinate team activities.

•Managed a team of 7 including 4 BAs and 3 QA analysts

• Led a cross functional team of 8 to implement the Agile/Scrum project management framework as an alternative to traditional SDLC Water Fall project management in order to deliver business value in less time.

•Implemented the Data Accuracy Score Card project for a large retail organization which generated an additional

$2M and increased data accuracy by more than 10%.

•Enhanced Health Care, Global Location Number Registry which increased customer usage by 41%.

•Implemented Item Management data synchronization for the CPG industry which provides customers with Item Master Data Management functionality.

•Effectively communicate with external clients and internal UX teams to deliver work flow, screen designs and GU interfaces.

•Designed and implemented a WEB Based Product Recall Exchange for the food and CPG industries to stream line the product recall process and improve consumer product safety.

•Implemented a WEB Based New Item Product Introduction which resulted in the efficient processing of new items for a large distributor.

Senior Business Analyst (September 2001 - November 2007)

Gathered business requirements, analysis, design, development, QA/UAT and implementation of complex systems and process improvement. Also responsible for project management, estimating projects and status updates.

•Implemented a Direct to Store Deliver Price and Promotion Management data sync application for the beverage and snack industry which saved over $IMillion per year in invoice and payment errors.

•Implemented GDSN Price and Promotion data sync which delivered GDSN price standards.

•Led the GDSN price certification conducted by Drummond Group Inc. in order to be a GDSN certified data pool

•Implemented a Collaborative Planning, Forecasting and Replenishment (CPFR) system for large suppliers in order to meet a mandate by several large retailers.

•Implemented an AS2 secure internet communication tool to save on yearly VAN cost.

•MS Project tool was used to assign resources to tasks and track schedule, cost and scope

PRICEWATERHOUSECOOPERS LLP

Management Consultant Services.

1998 to September 2001

Principle Consultant

Provided consulting services to multiple clients focused on business process, information technology and project management.

•Project management activities included definition of team scope, staffing, budget planning and control, issue management/resolution, communication and presentation to senior client management and project planning

oMS Project tool was used to assign resources to tasks and track schedule, cost and scope

•Led a client team through the analysis, selection and procurement of a data transmission solution (AS2) and data transformation solution (EDI/XML).

•Managed a team of 4 consultants to gather business requirements, integration requirements and implementation plan of an e-procurement system for the automotive industry

•Business Analyst lead responsible for managing a team of 8 including consultant and client resources

•The business analyst team responsibility included gathering business requirements, documenting functional specifications, coordinating and communicating requirements with development and documenting and executing unit and integration testing

•Managed the migration of 13 EDI transactions from a legacy order to cash system to SAP order to cash

TRU*SERVE

Distributor for Service Star, Coast to Coast, and True Value hard lines retailer.

1997 to 1998

Supply Chain and Electronic Commerce Manager

Reporting to the VP of inventory control, managed a team of 3 analysts responsible for improving supply chain efficiencies.

• Implemented an Advance Ship Notice (ASN) process and EDI 856 transaction that saved $1.4 Million per year in the receiving and put away process at the warehouses.

•Achieved 93% EDI Purchase order, 86% ASN supplier usage and 15 carriers using the Shipment Status

•Developed a compliance program that required proper labeling (UCC128), shipment configuration and Electronic Commerce capabilities.

ADDITIONAL PROFESSIONAL EXPERIENCE

Inventory Control Manager, Wilton Industries Sales Forecast Manager, Wilton Industries Operations Analyst, True Value/Cotter & Company Sales Forecast Analyst, Newell/Rubbermaid

EDUCATION

BS, Finance, Northern Illinois University, DeKalb, IL, Dean's Honor

PROFESSIONAL DEVELOPMENT & AFFILIATIONS

Certified Agile Scrum Master (CSM), Scrum Alliance Voluntary Interindustry Commerce Solutions (VICS) Member of Project Management Institute (PMI) PMBOK Methodology Experience

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