RAQUEL
LINDBERG
CLAIMS EXAMINER
PROFILE
Highly organized Claims Examiner with
** *****’ experience in the medical
field. Able to handle assigned claims
following company guidelines and
industry best practices with a minimal
amount of supervision. Excellent written
and communication skills.
CONTACT
PHONE:
EMAIL:
ad3a0z@r.postjobfree.com
ADDRESS:
278 E Rose Ave
Orange, CA 92867
WEBSITE:
https://www.linkedin.com/in/rachel-
lindberg-6437a3a5/
EDUCATION
NOTARY PUBLIC, California Notary Commission, October 2023 DEATH INVESTIGATION, Santa Ana Rancho Community College AUGUST 2006
CERTIFICATE FOR MEDICAL TERMINOLOGY, Orange County Business College May 2005
WORK EXPERIENCE
OFFICE ADMINISTRATIVE ASSISTANT, Melrose Abbey Memorial Park & Mortuary, July 2022 - Present
Provided exceptional customer service on the phone and in person by consulting with grieving families in order to design, create, and personalize memorial folders. Administrative responsibilities included processing payments, running reports, and preparing deeds. Used bilingual skills to translate for Spanish speaking families. Uploaded information to the company website.
CLAIMS EXAMINER, Myers-Stevens & Toohey Co., Inc
August 2001 – November 2020
Evaluated the adjudications of claims to detect incorrect coding, fraudulent billing practices and over payment. Managed a caseload of 30 claims and 16 calls per day. Adhered to state specific policies and regulations.
PATIENT ACCOUNT REPRESENTATIVE, Medical Office Services March 2001 – August 2001
Coded data batches with corresponding insurance, physician codes and patient information. Investigated insurance carrier correspondence. Manage accounts receivable and prepared deposits.
ASSISTANT ADMINISTRATOR, Elevate Ministries
January 2020 – April 2022
Oversaw 30 students ranging from 1st to 6th grade. Scheduled volunteer workers and created curriculum. Ensured station rotations included physical exercise, hands on activities and mental wellness. SKILLS
80%
97%
95%
85%
97%
Bilingual (Spanish)
Microsoft Office
Customer Service
Process Improvement
Quality Assurance