Judith Gratta

Hingham, MA

ad3a0q@r.postjobfree.com - 781-***-****

Graham Waste Service Inc, Brockton, Ma February 2020- Present Office Manager/ Accounts Receivable

Hire train & manage office staff

Track vacation time along with sick time for Cohasset staff Build new accounts enter & process orders GWS GSS GWR GPT Process credit cards, refund credit cards, make customer account adjustments Small claims processing & appearances for all Graham Companies Reconciling Accounts

Receive and Process all checks and deposits

Manage all chargebacks

Customer complaints

Customer damages

Rebuild & bring back absent customers

Order office supplies

Manage A/P issue payments and sign checks

Manage vendor disputes & transactions

Negotiate Commercial Contracts

Collections keep all companies under 60 day net Max Issue and approve credit

X1 Boston, Braintree, MA January 2019- February 2020 Senior Corporate Sales Consultant

• Assisting executives & corporate administrators to build their events; working within their budget to produce a smooth fun corporate outing: including meeting rooms, AV Equipment rentals, seating. Menu, agenda, racing, trophy’s, Alcohol planning, team building

• Maintain relationships with event marketing vendors

• Establishing and maintaining an excellent relationship with the client and the participants.

• Planning Birthday party’s bachelor party’s bachelorette party’s reunions, retirement party’s fundraisers.

• Ability to organize, plan and prioritize work in a fast-paced work environment. Ability to achieve goals in a timely fashion.

• Preparing quotes, invoices, contracts to send to clients

• Creating track rental forms cover sheets, payment documentation, for events

• Working with events manager and chef and baker to execute event to the highest of standards Scheduling all walk-throughs of the facility and tours. Contacting all leads and following up after all events Impact Power Technologies, Braintree, MA August 2016- Current Account Executive

• IACP - Chicago and NRF in NYC as vendor at the company booth drawing in relevant prospects, passing out samples and informing consumers about product

• Performed clerical office work including answering phones, managing and organizing account files, answering emails, making sales calls

• Participated in product development meetings to generate new ideas for advertisements

• Researched and compiled lists of possible leads to contact

• Participated in weekly conference calls

• Interact with and attended to customer needs and inquiries via email and via telephone

• Directly manage multiple international accounts by introducing prospect to product, educating prospect on product, putting in sample requests, following up, answering questions, providing additional information, requesting quotes, processing orders, following up on orders etc. BN Yanow - Brockton, MA - November 2014 to February 2016 Sales Representative

• Sold multiple electrical product lines

• Represented & sold Cerro wire, King wire, TJ Cope, AFC, Pyrotenax MI Cable, Allied Tube, Cal conduit,

• Cal bond, Cal pipe, General Cable,

• Handled stock orders

• Customer Service

• Processed RMA's

• Direct customer contact & strong negotiation

• Wrote bids & buys to distribution

Graham Waste - Cohasset, MA - July 2009 to November 2014 Collection Manager

• New customer account set up

• Assisting existing client needs

• Preparing bank deposits for Graham Waste Residential

• Processing client orders for GWS GSS GWR

• Processing all credit card transactions for all three companies

• All small claims processing & appearances for all Graham Companies

• Reconciling accounts

• QuickBooks, Hallmark, Trash Flow,

• First Data Virtual Terminal credit & Payments

Burke Dist. / Martinetti dist. - Randolph, MA - May 1993 to March 1999 Sales Representative inside / outside Beer Rep

• Introduced new products

• Managed personal route & accounts

• Promotions for both on and off premise accounts

• Made sure adequate POS displayed both on & off premise accounts.

• Followed up all sales & deliveries.

Beach Pit Tanning Salon – Hull, MA – January 1998- October 2009 Owner/Operator/Founder

• Day to day business responsibilities

• Scheduling Customers

• Accounts Payable

• Accounts Receivable

• All Banking Transactions & accounting

• Scheduling & managing all aspects of the (6) person full time staff

• Ordering & researching all inventory

• Market & promoting business

• Creating & advertising promotional events

• Payroll

Northeast Arborist – D&B Tree Service INC Hull/Quincy MA 1992-2009 Part time- Office Manager

• Scheduling (8) crews

• Trade shows

• Collections

• Invoicing

• Accounts receivable & payable

• Customer complaints & damage control

• QuickBooks

Dr. Robert Walker Hingham MA 1989-1992

Part-time Receptionist- Medical Assistant

• Scheduling patience

• Collecting payments

• Setting up treatment rooms

• Filing

• Answering phones

• Opening & closing office

DR. Mark Lessing Hingham MA 1987-1989

Part time medical assistant /transcriber/ Receptionist

• Schedule Patient appointments

• Set up Treatment rooms

• Sterilize Instruments

• Medical transcription from doctor’s headset for files

• Request referrals

• Schedule hospital appointments.

• Answer phones

• Greet Patients

• Assist Dr. in treatment room.

DR. John Burns DDS. Hingham MA 1982-1985

Dental Assistant

• Working directly with the patient & Dentist

• Making impressions

• Aspiration

• Setting up treatment room

• Greeting patient

• Taking x-rays

• Sterilizing instruments

• Cleaning treatment rooms.

• Updating Doctors daily schedule

• Making sure patients’chart is up to date.

EDUCATION

Quincy College - Quincy, MA 1984

Hingham High School - Hingham, MA 1982

SKILLS

Computer Skills: PC's, Sales Force, Hallmark, Quick Books, Trash Flow, Microsoft Word, Excel, PowerPoint, Photoshop, Internet and Email applications, Tower Social Media: Twitter, Instagram, Facebook, LinkedIn, Pinterest, Snapchat, YouTube

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References available upon request

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