Caroline Samoei
757-***-**** ****************@*****.***
OBJECTIVE
To obtain the opportunity that utilizes my education, application abilities and
creativity in management. I accept activities that lead to other career opportunities.
Education
Master's in Healthcare Administration
Norfolk State University
May 2023
Bachelor of Science in Health Service Management
Norfolk State University
May 2020
GPA: 3.4
EXPERIENCE
Administrative Assistant
Norfolk Facility Management. October 2020 – May 2023.
Duties
Answering and directing calls to relevant staff
Keeping track of the MOFs, invoices and requisitions data.
Updating the company’s policies and procedure.
Inventories- ensuring a steady supply of stock by keeping a list of items available and the newly purchased on company’s balance sheet.
Handle incoming and outgoing mails
Internship
A King’s Touch Home Healthcare, Chesapeake, VA. January 2020- March 2020
Duties
Filling the weekly billing sheet for the employees’ payrolls.
Receive phone calls from the customers and welcoming visitors
Orientation - participated in printing the orientation package, giving out instructions to the new employees and ensuring they have all the requirements with the assistance of other staff coordinators.
Updating client’s authorization, making sure the insurance, dates, members ID, reference number and all required information are correct.
Arranging clients and employees’ charts
Math Tutor
Norfolk State University, Norfolk VA. March 2018- January 2020
Duties
Helped more students with group work and discussions, while monitoring their progress.
Developing tutoring resources and identifying areas that need improvement.
Assisting freshman with test preparation and homework by working with them individually or in a group to ensure they understand the key concepts.
Solving math problems with other student by sharing math knowledge together and learning new skill of tackling same problem
Receptionist
Norfolk Facility Management. June 2019- August 2019.
Duties
Answering telephone calls, taking messages and forwarding calls to relevant staff.
Welcoming visitors to the company and directing them appropriately.
Preparing time sheets for employees and ensuring they log in to their working hours daily.
Help in scanning, printing, filing documents or keeping records electronically.
SKILLS
. Have ability to work with Microsoft word
. Bilingual: English and Swahili (read, write, speak)
. Able to learn new task quickly and effectively
. Able to achieve a goal as a group or individually
REFERENCE
Ms. Denise Henderson
Director Facilities Management
Norfolk State University- Facility Management
700 Park Avenue, Norfolk, VA
Mobile no.757-***-****
Associate Director
Theophilus Clark
Dr. Patricia Lynch Smith Student Success Center,
Norfolk State University
700 Park Avenue, Norfolk, VA 23504
Mobile no. 757-***-****