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Delivery Driver Customer Service

Location:
Houston, TX
Posted:
March 12, 2024

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Resume:

ad39z8@r.postjobfree.com Cell 832-***-****

Cordell H Bausley

OBJECTIVE: To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills

WORK HISTORY:

01/2010 – 9/2014 ROYAL OAKS MOTORS DELIVERY DRIVER

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner

Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct and the customer is satisfied

Assisting with loading and unloading items from vehicles

Providing excellent customer service, answering questions, and handling customer complaints from clients

Preparing reports and other documents relating to deliveries

10/2014 - 08/2022 AFC CREDIT AUTO AUCTION ASSISTANT

Inspect all purchases to determine destinations (Body Shop, Mechanic, Detail, Auction)

Arbitration of vehicles warrantied

Maintaining current knowledge of applicable labor rates, parts charges and manufacturer's updates

Creating customer vehicle files in the computer system

Checking vehicles being dropped off at auction and ensuring delivery

Completing all initial vehicle stock-in

Printing and placing appropriate windshield stickers on the vehicle

Providing check-in forms daily to vehicle registration desk

Walking the lot to ensure correct windshield stickers are on each vehicle and vehicles are in their appropriate lane and lot number

Moving vehicles to their appropriate location on the auction lot

Reviewing assignments with supervisor to confirm understanding of detail/wash work required

Performing vehicle cleaning and preparation processes including washing, wheel cleaning, waxing and buffing, polishing, removing finish defects, Using chemicals, power-wash the engine compartment and clean battery compartment

09/2022 - Present CLASSIC ELEITE (SUGARLAND)

WAREHOUSE OPERATOR/LOCAL & OUT OF TOWN DELIVERY DRIVER

Picks up and delivers parts and equipment to customers, out of town satellite stores, wholesale accounts, and vendors.

Checks with the parts manager, wholesale representative, inventory control administrator, parts counter people or shipping and receiving clerk before leaving to coordinate any last-minute pick-ups or deliveries.

Checks with the body shop each day to determine immediate parts needs.

Delivers parts to body shop when needed and distributes to appropriate body technicians.

Verifies that invoice matches purchase order for each pick-up.

Keeps an accurate log of daily deliveries and pick-ups. Requests recipient's signature on each delivery entry.

Unloads truck each night. Turns in all paperwork and undelivered parts.

Handles basic maintenance of the truck including filling tank with gas, checking oil, keeping it clean and making sure required inspections are performed.

Advises parts manager if delivery trucks need major repairs and maintenance.

Helps maintain the professional appearance of the parts department.

Assists service department as needed with attendant responsibilities of managing the drop-off and pick-up of customers' cars.

Helps with stocking and posting orders when they arrive to expedite delivery to shop technicians and wholesale accounts.

Warehouse – Shipping and Receiving

Manages the shipment and receipt of all products, materials, and supplies.

Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products.

Tracks, traces, and updates the status of incoming and outgoing shipments.

Maintains a clean, neat, and member-ready area.

Promptly unloads trucks and deliveries and sorts and stocks receivables.

Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately.

Engages with vendors and drivers with a positive attitude.

Provides additional backup support for shipping and receiving departments.

Scanning and sorting incoming and outgoing stock

Receiving, stocking, and stacking

Pulling, packing, and loading

Strong sense of time organization and urgency

Able to work independently and within a team

EDUCATION: High Schol Diploma

SKILLS AND QUALIFICATIONS:

Communication, Prioritizing, Time Management.

REFERENCES: Available Upon Request



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