DAISY SANCHEZ

San Bernardino, CA ***** 909-***-**** ad39yy@r.postjobfree.com

SUMMARY

Hardworking and reliable employee with customer service and warehouse experience. Efficient at working in a fast paced environment, ship items and inspect quality. Great team player, can also work alone with superior work ethic.

SKILLS

Dependable and responsible

Friendly, Positive Attitude

Information Confidentiality

Filing and Recordkeeping

Work Prioritization

Cycle Counting

Operating Hand Jacks

Handheld Scanners

Maintaining Safety

Material Handling

EXPERIENCE

10/2023 to Current Material Handler

Pitney Bowes Bloomington, CA

Received and distributed incoming materials to designated containers or boxes.

Inspected materials for any damages or upon receipt. Used scanners to track packages, information or receipt. Labeled and wrote identifying information on containers and/or boxes. Operated manual pallet jack in a safe manner to move full, large containers or boxes within the facility to designated shipping area. Supported other warehouse personnel in completing tasks efficiently. Managed work area cleanliness by following company guidelines for organization.

Adhered strictly to company policies concerning the use of protective gear while on duty.

12/2018 to 09/2022 Merchandise Processor

Best Buy Inc Ontario, CA

Offloaded parts ordered by Geek Squad technicians or management. Opened, inspected and pulled invoice from each part. Received, input tracking number and invoice information for each part in STAR system.

Delivered parts to appropriate departments.

Handled issues with damaged or wrong parts received, with third part vendors or UPS.

Shipped appliance product according to designated location. Cleaned, inspected and properly wrapped appliances to be shipped. Loaded all shipped appliances and small parts products onto various designated trucks.

Kept a clean and organized area of work at all times. 01/2011 to 12/2015 Human Resources Representative

S.P. Carpet Pros. Inc. Orange County

Handled and processed confidential employee information and managed paperwork needed to onboard new employees. Assisted Payroll manager with organizing all documentation needed to process payroll successfully on a weekly basis.

Established and maintained trusted relationships around organization to optimize business and employee experience.

Safeguarded human resource information, maintaining employee confidence.

Accurately entered new employee information into Paychex HR systems.

06/2007 to 11/2011 Customer Service Representative S.P. Carpet Pros. Inc. Rancho Cucamonga, CA

Fielded customer complaints and concerns, fast-tracking for problem resolution.

Answered inbound calls and emails to facilitate customer service. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Asked probing questions to determine service needs. Made outgoing calls to ensure customer satisfaction and asked for rating of their flooring installation to input into C.P. system. EDUCATION AND TRAINING

06/2005 High School Diploma

San Bernardino Adult School San Bernardino, CA

06/2003 High School Diploma

Century High School Santa Ana, CA

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