SONJA WILSON, RN.

**** ***** ****** *****, *********, MS. 38672

Cell: 662-***-**** - E-Mail: ad39yc@r.postjobfree.com

OBJECTIVE

Team oriented individual with exceptional leadership skills, seeking position as a Manager/ Director, bringing years of nursing experience, with strong communication skills, and extensive knowledge of Managing and Organization, to help to improve the lives of patients and their families.

EXPERIENCE

Crestwyn Behavioral Health

April 2023-November 2023

Full Time Registered Nurse

Assessed and screened patients by conducting evaluations, medical interviews, medical histories, physical exams, observations, and psychological testing

Stepped up and was promoted quickly to the Supervisor position, due to extensive knowledge and training over the years. Treated patients by discussing goals and instructions with patients and their family members and using psychotherapy.

Collaborated and communicated with a broader team of psychologists, physicians, case managers, and medical staff to assess and adjust treatment plans

Ensured patient service quality and safety by enforcing policies, procedures, and rules according to the Joint Commission for Accreditation of Healthcare Organizations

July 2021-March 2023 Parkwood Behavioral Hospital

Full Time Registered Nurse

Managed patient care at an acute psychiatric facility specializing in all areas of psychiatry, including both voluntary and involuntary patients.

Responded to numerous volatile situations and violent outbreaks, earning the respect of physicians and coworkers for calm, levelheaded and quick thinking to restore the safety and security of patients and staff.

Provided direct quality care to patients including daily monitoring, recording, and evaluating psychiatric medical conditions of up to 20 patients per day.

Ensured that doctors' orders were effectively carried out, including testing, medical procedures, consultations, and stat orders for restraint.

October 2021-May 2022 Northwest Mississippi Community College

Full Time Registered Nurse

Responsible for teaching nursing standards of practice including assessment, diagnosis, outcomes, planning, implementation, and evaluation.

Strong communications, observational, and supervisory skills

Ability to teach, motivate, and guide students.

Skilled at demonstrating procedures to new students and able to effectively coach program participants in all aspects of nursing.

Planned demonstrations in the classroom to show students the correct ways to perform various nursing procedures.

June 2020-July 2021 SouthernCare Hospice

Full Time Registered Nurse Case Manager

Provided compassionate care for critically ill patients and worked closely with families during the final stages of life

Strong utilization of communication skills between patients, family, and physicians.

Using critical care judgement and problem-solving skills to provide excellent patient care

Maintaining good rapport with families, patients, and medical staff

Experience with various illnesses including Congestive Heart Failure, Kidney Failure, Diabetes, and COPD

Providing Leadership to LPN’s and CNA’s during patient care while creating patient treatment plans

June 2019-March 2020 Specialty Hospice

Full Time Registered Nurse Case Manager

Maintained comfort and quality of life, and alerted physicians about changes in patients' condition

Provided continuous and precise assessment of patient’s pain and comfort levels

Managed physical, mental, emotional, and spiritual needs of patients and families as they journeyed through end-of-life issues

Communicated daily with interdisciplinary team including physicians, social worker, chaplain, nursing assistants, volunteer coordinator, and other hospice nurses

Developed and implemented individualized plan of care via computerized documentation

May 2017-May 2019 Fresenius Kidney Care

Full Time Dialysis Registered Nurse

Greeting patients, performing patient assessments, reviewing dialysis orders, note physical and mental condition of patients through observation and interviews, document data to determine compliance to dietary or medication regime, review lab work, and work with team to develop patient care plans.

Initiate and administer hemodialysis treatment via subclavian catheters, A-V grafts and fistulas, administer parental and po medications, fluid therapy, blood products.

Employed in a fast-paced environment working directly with a multidisciplinary team of Physicians, RNs, Case Managers, LVN, MSW, H.H.A.'s, O.T's, P.T.'s, Chaplains, M.A.'s, and support staff, in providing nursing care services in the clinical environment of Adult Urgent Care, Home Health, and Pediatric department of nursing care.

Perform patient care activities such as taking vital signs, perform treatments such as ear washes, suture removals, splints, administer oral, and parental medications. Perform Pediatric and Adult vision, hearing screening test, EKG's, venipuncture duties, and applying splints and casts.

October 2017-April 2018 Baptist Women's Desoto

Registered Nurse

Cared for high risk, postpartum patients, including those on high-risk medications, such as magnesium sulfate, insulin, and heparin.

Provided well baby and uncomplicated postpartum care, involving newborn and mother assessment.

Performed additional infant testing, such as newborn blood work for bilirubin levels, PKUs and Glucose

Provided care for and support of women before, during, and after childbirth along with postpartum care until discharge.

Effectively managed laboring patients, pre-term labor patients, and high-risk pregnancy patients.

Admitted and cared for pre- and post-surgical patients.

Educated new mothers and fathers on how to care for their infant, including instructions on breastfeeding, bottle feeding, bathing, cord care and circumcision care.

February 2016- August 2016 Humana At Home Senior Bridge

Licensed Practical Nurse, Case Manager

· Telehealth calls with member’s Hospital/facility, visits when authorized by Humana.

· Facilitating conference calls between the member, the physician and the Care Manager as needed to clarify treatment plans, medication regimens or other urgent issues.

· Reconciling prescribed medication.

· Assessing members’ environment, functional, psycho-social status, and financial well-being.

· Identifying and developing action plans to empower members to remain and thrive at home.

· Connecting members and their families with approved resources, services, and professional intervention within Humana and in their community, who can help them address medical, legal, housing, insurance, and financial issues.

Excellent communication skills.

November 2012-April 2016 Five Star Quality

Licensed Practical Nurse

Evaluated patient needs, administered medications, and perform nursing procedures as ordered.

Collected data, reported abnormal findings to physicians, and documented findings accordingly.

Collaborated with interdisciplinary team and provided input on patient's plan of care.

Orient and mentored new nurses.

Involved in task forces to identify best nursing practices to improve daily nursing processes.

EDUCATION

2016: Associates Degree in Registered Nursing NWCC

2012: Certificate Licensed Practical Nursing NWCC

A customer service professional seeking a Remote Customer Service role, using my excellent interpersonal and problem-solving skills to deliver excellent service and proactive customer resolution. Driven to implement efficient customer service processes, streamline customer support, and devise innovative solutions for customer inquiries. Committed to driving customer satisfaction and bottom-line growth for the organization.

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