DIANE E. GORDEN

**** *** ******* *******, **********, VA 24440

540-***-**** (Cell) E-Mail: ad39vm@r.postjobfree.com

A highly dynamic, skilled, and qualified Executive/Administrative Assistant (over 34 years) and, for over 20 years, a Legal Assistant with a wide variety of legal exposure. Proven record of giving top assistance to executives and/or attorneys. Proven ability to work independently in all aspects of an Executive Office and Law Office. Possess excellent organization and office management skills. Ability to manage multiple tasks and to work independently. Outstanding communication to a diverse group of individuals. High sense of diligence and ability to effectively multi-task several complex assignments with tight deadlines. Strong critical thinking skills. Proficiency in developing excellent relationships with clients. Works well with little or no supervision. Remarkable skill at organizing work and resolving problems that arise in day-to-day activities. In-depth ability to collaborate with difficult clientele in a respectful and courteous manner. Observant, intuitive, and conscientious with great diligence. Computer skills including tracking inventory, payroll, and budget spreadsheets. Uncommon competency with most office equipment including personal computers, scanners, faxes, copiers, and printers. Strong computer skills and knowledge of many software and online applications, including Microsoft Works; Word, Excel, Access, Power Point, Outlook, QuickBooks, Word Perfect, Hot Docs, Windows, Internet, and Lexis-Nexis. Self-taught and trained on bankruptcy software, SoftPro (real estate software), and Law Base.

Experience

Howard Hanna Property Management, Lexington, VA 11/21/2022 to present

Administrative Assistant

Prepare new leases for prospective tenants as well as welcome letters, supporting documents and tenant handbooks.

Send leases to prospective tenants using zip form and track as appropriate.

Forwarding complete checklist and signed leases to corporate headquarters.

Input work orders as needed for tenants for repairs, etc.

Process rent deposits in checking account via remote.

Track lease renewals and send appropriate paperwork to current tenants.

Process outgoing mail and distribute incoming mail.

Maintain all office supply purchases and inventory.

Answer office phones in a timely manner and forward them to appropriate property managers.

Augusta Health, Fishersville, VA 12/13/2021 to 02/28/2022

Talent Acquisition Specialist (temporary assignment)

Responsible for being the first line of communication to new hires before they start, inspiring them and getting them ready for orientation.

Responsible for organizing onboarding procedures and facilitating the new hire process in every aspect, including posting, screening, scheduling, interviewing, and offers.

Communicates organization and job details to newly hired team members, conveys initial expectations, and gathers necessary paperwork, to include processing pre-employment visits, making payroll changes, maintaining department files, answering team member inquiries, and coordinating meetings/events.

Scan and download personnel files into e-files.

Provide general administrative support to the department.

Asprey Real Estate @ Staunton Mall, Staunton, VA 10/15/2018 to 12/10/2020

General Manager

(Promoted from Leasing and Marketing Manager; promoted from Administrative Assistant)

Responsible for hiring various employees, including assistant management staff, maintenance employees, security staff, and custodial help.

Control over the mall’s expenditures to ensure expenditures fall in line with its budget. This may translate to salary budgets, rent negotiation, and reconciliation of financial reports.

Coordination of staff. These include coverage shortages, maintenance requests, the presence of law enforcement, custodial issues, or customer complaints.

Marketing responsibilities including events planning, community outreach, or advertising via mainstream media. Create an enticing environment to attract prospective tenants. As the public voice for the mall, frequently interacted with the media, the local community, and even law enforcement.

Negotiate contracts for initiation of lease agreements as well as service contracts. Interpret and modify contracts to benefit all parties.

Responsible for financial aspects of the retail shopping center, including rent collection, payroll, accounts payable to vendors, and budgeting.

Interaction with patrons daily and be adept at communicating with these customers in a friendly, professional manner.

Staunton Academy of Ballet, Staunton, VA 08/15/2016 to 08/09/2018

Secretary/Receptionist [part-time]

Created attendance forms for each ballet class and other performances.

Track attendance for each class and report excessive absences to owner.

Bookkeeping duties including receiving payments for monthly tuition, special recitals, unique events, costumes, and responding to questions regarding invoices.

Backstage help during performances as well as assisting costume mistress.

Danita S. Alt, Esquire, PLLC, Harrisonburg, VA 08/18/2014 to 04/09/2015

Legal Assistant

Prepared simple to moderately complex legal documents, briefs, agreements, subpoenas, pleadings, and court papers. Drafted legal documents for attorney’s review.

Maintained calendar and tickler system to meet pretrial filing deadlines and upcoming trials.

Composed routine correspondence to clients, other counsel, and Court.

Adams and Garth Staffing, Verona, VA [temporary office work] 08/29/2012 to 08/15/2014

Verona United Methodist Church Daycare, Verona, VA 08/25/2011 through 08/28/2012

Aide/Assistant Teacher [part-time]

Assisted children with routine activities, such as meals, bathroom, and with learning time and games. Supervised nap room. Gave attention and guidance to children. Performed first aid and CPR as needed.

Key Real Estate, Waynesboro, VA 01/25/2010 to 04/30/2010

Front Desk Receptionist/Secretary [part-time]

Entered new listing information into three MLS databases. Opened files for contracts and new listings. Changed advertisements for listings on monthly basis, as needed. Updated showing lists.

Augusta County School Board, Fishersville, VA 01/2010 through 06/2014

Substitute Teacher for grades K through 5 as needed.

Conservation Partners, LLC, Lexington, VA 07/20/2009 to 12/04/2009

Administrative Assistant

Oversaw the task of providing executive-level administrative support to the President, Vice-President, and Director of Marketing & Easement Development. Aided the Compliance Officer in review of contracts, deeds, etc. for tax credits. Responsible for performing administrative tasks including compiling customer information into database program. Processed new registrations, composed letters and materials for mailing. Organized the yearly “Appraiser Roundtable” seminar. Compiled spreadsheets for mass mailings to CPA firms, past clients, and attorneys.

Other Pertinent Experience

Edward M. Burns, II, P.C., Waynesboro, VA [Paralegal] 4/16/01 to 01/19/09

PoindexterHill, P.C., Waynesboro, VA [Legal Assistant] 05/19/97 to 04/13/01

Bradford Company (temporary employment agency), Waynesboro, VA 01/96 to 12/96

Loddon Livestock Equipment, Loddon, England [Office Manager and Sales Coordinator] (worked in Greenville, Virginia) 05/01/95 to 12/15/95

American Safety Razor [Administrative Assistant] 02/01/93 to 08/12/94

Poly-Bond, Inc., Waynesboro, VA [Administrative Secretary] 07/08/91 to 12/23/92

National Federation of Independent Business, Nashville, TN [Administrative Assistant]

03/27/89 to 01/11/99

Boar’s Head Inn & Sports Club, Charlottesville, VA [Executive Secretary to Gen. Man.]

06/15/88 to 11/1/88

Genicom Corporation, Waynesboro, VA [Secretary II] 06/85 to 01/08/88

Bradford Company (temporary employment agency), Waynesboro, VA 11/84 to 06/85

Bruce Tyler, Esquire, Afton, VA [Office Manager/Legal Secretary] 1983 to 1985

Allen & Carwile, P.C., Waynesboro, VA [Legal Secretary] 1982 to 1983

Kyle G. Lusk, Esquire, Beckley, WV [Legal Secretary] 1981 to 1982

Sparacino, Byron, and Abrams, Beckley, WV [Legal Secretary/Receptionist] 1978 to 1981

Education and Professional Certifications

College courses - Business Administration, Blue Ridge Community College, Weyers Cave, VA

Brant School of Business, VA. Diploma - Secretarial Science

“Legal Secretary of the Year - 2000” award [from SWALSA]

Certified Wedding Planner [2010]

Certificates: “Basics of Legal Assisting in Virginia”; “The Take-Charge Assistant;” “The Indispensable Assistant;” and “PowerPoint 4.0”

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