Supply Chain Customer Service

Abhaya R Upadhyaya

US Citizen *** Waterford Way, Euless, Tx- 76039

972-***-****:******.******@*****.***

EDUCATION/COURSEWORK

North Lake College CISCO Network 2017 Irving, Tx, USA

TRIBHUWAN UNIVERSITY, OFFICE OF THE CONTROLLER OF EXAMINATIONS KATHMANDU, NEPAL

Bachelor’s in business administration, 1992

PROFESSIONAL EXPERIENCE

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FedEx Supply Chain August 2016 – Current

Electronic Assembler I

●Working full time with supply chain in DFW-1 Coppell, Different department Buff/Polish, Load, Function Testing, Radio Frequency (RF Testing), 5G Testing, Flash Testing, Exceptions Clear Out, Inquest Cearning, Quality Check (QC) and finally Checkout Process to the Customer.

Air SERV Corp. June 2014 – August 2016

Cabin Lead

●Working full time with Air SERV in DFW Airport, with Different departments such as Customer Service, Cabin Service, Security Notification of the inbound and outbound of International flight, etc.

Samsung Co. March 2014 – June 2014

Warehouse Worker

●Working full time in Samsung Co, Coppell, TX with Different departments such as Scanning, Packaging, Charge Testing, Quality Testing etc.

SKILLS

● Microsoft Office, Microsoft Excel, Microsoft Word, Outlook Express, etc.

●Train with Apple Microsoft Office System – 2000

●Train with Airline Ticket Booking System – HMTTC 2000

●Know Router Configuration, Finding IP address, etc.

●Know Subnet Mask Calculation with IPv4 Vs IPv6 System

●Know TCP/IP, OSI etc. Network System

●Seven Layers of OSI Model.

●Know to connect WAN, LAN and WLAN Network System

●Customer Service

●Ability to work with Team and Strong team Management skill

●Other Language: Nepali and Hindi

●BLS (Basic Life Support) training

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